企业如何执行结果导向的执行文化
- 1. Creating a Culture of Execution
- 2. JFK Speech to Congress“I believe that this nation should commit itself to achieving the goal, before this decade is out, of landing a man on the moon and returning him safely to the earth.”
- 3. JFK AT RICE UNIVERSITY“We choose to go to the moon. We choose to go to the moon in this decade and do the other things, not because they are easy, but because they are hard, because that goal will serve to organize and measure the best of our energies and skills, because that challenge is one that we are willing to accept, one we are unwilling to postpone, and one which we intend to win…I realize that this is, in some measure, an act of faith and vision, for we do not know what benefits await us. But if I were to say, my fellow citizens, that we shall send to the moon, 240,000 miles away from the control station in Houston, a giant rocket more than 300 feet tall, the length of this football field, made of new metal alloys, some of which have not yet been invented, capable of standing heat and stresses several times more than have ever been experienced, fitted together with a precision better than that of the finest watch, carrying all the equipment needed for propulsion, guidance, control, communications, food and survival, on an untried mission, to an unknown celestial body, and then returned it safely to earth, re-entering atmosphere at speeds of over 25,000 miles per hour, causing heat about half that of the temperature of the sun and do all this, and do it right, and do it first before this decade is out, then we must be bold.” - President John F. Kennedy
- 4. “Up is not an easy direction.”
- 5. The Challenge: Ability to Execute“Leadership without the discipline of execution is incomplete and ineffective. Without the ability to execute, all other attributes of leadership become hollow” — Larry Bossidy Chairman, Honeywell International
- 6. THE POWER OF FOCUS01–22–3Goals Achieved With Excellence 11–204–102–3Number of Goals
- 7. A leader who says “I’ve got ten priorities” doesn’t know what he is talking about. He doesn’t know himself what the most important things are. You’ve got to have these few, clearly realistic goals and priorities… Larry Bossidy & Ram Charan, Execution: The Discipline of Getting Things Done, New York: Crown Business, 2002Our Partner
- 8. WILDLY IMPORTANTimportant adj. 1: meaning a great deal; having significance, value wildly important adj. 1: of visionary and strategic import; carrying serious economic consequence; potential for unbelievable satisfaction of key stakeholders; causing intense excitement and enthusiasm
- 9. Wildly Important Goals = The BIG WIGSWhy WIGS?
- 10. HarrisInteractiveSMMcKinsey & CompanyRam Charan
- 11. Synergy Focus 8 Standards of Execution
- 12. Clarity Commitment Translation Discipline Enabling Collaboration Trust Accountability Synergy Focus Do people know what to do?8 Standards of Execution
- 13. Lack of Clarity
- 14. Clarity Commitment Translation Discipline Enabling Collaboration Trust Accountability Synergy Focus 8 Standards of ExecutionDo people know what to do?2. Do they want to do it?3. Do they know how to do it?4. Do they sustain the course?5. Do they work together?
- 15. Clarity 52 Commitment 52 Translation 43 Discipline 65 Enabling 32 Collaboration 49 Trust 59 Accountability 57Synergy 49Focus 53XQ51 (National Averages)2
- 16. xQ Results: Individuals in Typical OrganizationsI clearly understand my organization’s most important goals Can name their organization’s most important goals Percent of time spent on organization’s most important goals The goals of my work group are translated into my individual work goals My individual work goals are translated into daily tasks and/or performance standards 44% 15% 49% 25% 32%
- 17. xQ: Teams in Typical OrganizationsMy organization’s most important goals are translated to the goals of my work group Individual tasks are reviewed at least monthly with my manager We work in an atmosphere of trust where people can express differences of opinion freely We hold each other accountable for doing what we commit to do 27%12%56%46%
- 18. xQ: Typical OrganizationsMy organization has decided what its most important goals are My organization has clearly communicated its most important goals People get recognized and rewarded for doing things that support key goals My organization consistently achieves its most important goals 52%43%33%21%
- 19. Four Disciplines of ExecutionFocus on the “wildly important” not the merely important. Build measures that motivate. Translate 30,000 foot goals into new front line behaviors. Win as a team.
- 20. My manager . . . Ranking Is a hard worker 1 Prioritizes work so our time is spent on the most important issues 74 Sets clear expectations when assigning tasks 75 Plans ahead to reduce having to work in a crisis mode 76 Provides feedback on our group’s performance 77 MANAGERS WORK HARD BUT FAIL TO PROVIDE FOCUS AND DIRECTION More than 2.5 million workers were asked to rank their managers on a scale of 77 pre-determined characteristics in this FranklinCovey Profile study. (Source: FranklinCovey Profile Center Aggregate Report, 2002) Where it began…
- 21. Work Compass—Execution Tool
- 22. Four Disciplines of Execution#1: Focus on the Wildly Important
- 23. “After five years of research, I’m absolutely convinced that if we just focus our attention on the right things—and stop doing the senseless things that consume so much time and energy—we can create a powerful Flywheel Effect.” Jim Collins Good to Great
- 24. Execution Discipline #1: Focus on the Wildly ImportantIdentify 2 or 3 “MUST DO” goals State them so that they are self-orienting and galvanizing Gain line-of-sight understanding and commitment all the way to front-line Align resources, recognition, and incentives to reinforce commitment
- 25. Four Disciplines of Execution#2: Build Measures that Motivate
- 26. #2: Build Measures that Motivate Once you reach a certain level, everyone is good, and everyone trains hard. The difference is who is more meticulous, willing to find the smallest increments of time, and as you get older and more experienced, the percentage gains grow smaller and smaller. You have to become a slave to data, to performance indicators like pedal cadence, and power output measured in watts. You have to measure literally every heartbeat, and every morsel you eat, down to each spoonful of cereal. If you weigh too little, you won’t have the physical resources to generate enough speed. If you weigh too much, your body is a burden. It is a matter of power to weight. Who knows when you might find a winning margin in a wind tunnel in December, during equipment testing? You might find another fraction of time in your position on the bike, or in a helmet, or in the composition of a wheel…because the smallest thing, like moving your hands on the handlebars, could make you three seconds slower over 25 miles.” -Lance Armstrong-
- 27. Four Disciplines of Execution#3: Translate 30,000 foot goals into new and better front-line behaviors
- 28. #3: Translate Goals into New and Better Activities and BehaviorsThe goals of my work group are translated into my individual work goals: 25% My individual work goals are translated into daily tasks and/or performance standards: 32%
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- 30. Translating Goals into New and Better Behaviors“The best thing about not planning is that failure comes as a complete surprise, not preceded by a period of worry and depression.” -Author unknown
- 31. TRANSLATE GOALS INTO ACTION—Activities & TasksSet up WOW displayPurchase productSet up WOW displayPurchase productRun an adRun an ad
- 32. Four Disciplines of Execution#4: Win Together
- 33. #4: Win TogetherWe hold each other accountable for doing what we commit to do: 46% Individual tasks are reviewed at least monthly with my manager: 12% We work in an atmosphere of trust where people can express differences of opinion freely 46%
- 34. Four Disciplines of ExecutionFocus on the “wildly important” not the merely important. Build measures that motivate. Translate 30,000 foot goals into new front line behaviors. Win as a team.
- 35. JFK Speech To Congress“I believe we possess all the resources and talents necessary. But the facts of the matter are that we have never made the national decisions or marshaled the national resources required for such leadership. We have never specified long-range goals on an urgent time schedule, or managed our resources and our time as to insure their fulfillment.”
- 36. JFK Speech to Congress“This decision demands a major national commitment of scientific and technical manpower, material and facilities, and the possibility of their diversion from other important activities where they are already thinly spread. It means a degree of dedication, organization, and discipline which have not always characterized our research and development efforts.”
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