2004年雅典奥委会最后工作总结时的资料
- 1. TECHNOLOGY STRATEGYDimitrios Beis General Manager, Technology
- 2. Overview Scope / Main Facts Technology Organisational Charts Technology Strategy Technology Project Office Technology Budget Planning Timelines Staffing Strategy Paralympic Games Strategy Challenges / Issues Lessons learned
- 3. SCOPE OF TECHNOLOGYProvide a completely integrated & cost effective technology solution to the Olympic and Paralympic Games. Satisfy the requirements of the ATHOC customers, the Olympic Family and the worldwide spectators. Provide state of the art, yet mature, robust and tested solutions as the Olympic Games is not a platform to trial, test or introduce new and unproven technology services, systems or devices. Maintain Technology operations in venue transparent to Athletes, Spectators, Media and General Public
- 4. EXECUTIVE DIRECTOREXECUTIVE DIRECTOR BOARD OF DIRECTORS (President, Vice President, Managing Director, 3 Executive Directors, 11 members. Total 17.)Steering Committee (5 members out of 17)PRESIDENTEXECUTIVE DIRECTOR & COOMANAGING DIRECTORSDEA Games Operations ManagementATHOC Organisational Chart
- 5. Technology Division Organisational ChartProject OfficeEquipment Planning Integration Planning Progress Monitoring Budget Staff PlanningInformation TechnologyManagerTelecommunicationsManagerEnergyManagerVenue TechnologyManagerTechnologyGeneral Manager
- 6. Technology PartnersINFORMATION TECHNOLOGYTELECOMMUNICATIONS ENERGY
- 7. TECHNOLOGY STRATEGYAdopt a centralized management approach, via the Technology Project Office Implement “task force” teams to support the Venue Technology teams in venue planning & implementation Utilize the Local Market expertise (Telecommunications Sponsor, HW/SW/Admin Services Contractor) leaving knowledge and experience as legacy to the Country Energy Department as a part of the Technology Division Venue Technology Department to secure the delivery of Technology services to “customers” in Venues Disaster Recovery Measures: SDC, back-up TOC, ensure power redundancy Recruit the “best” staff with the knowledge and talent to deliver excellent service regarding all aspects of technology through planning, implementation and operations phases of Test events, Olympic and Paralympic Games
- 8. INFORMATION TECHNOLOGY STRATEGYProvide Information Diffusion (IDS), Games Management (GMS), Results Timing & Scoring Operations in support of Sport & Media meeting contract obligations Provide all reprographic (copy/fax/print) equipment & consumables Provide Administrative Network systems via ERP systems implemented for Doping, Logistics, Finance, Equipment Planning & Venue Operations Management of on venue IT operations in cooperation with Technology Partners and contractors for Print Distribution, Help Desk and IT Management & technical support of Games & Administrative network services
- 9. TELECOMMUNICATIONS STRATEGYIn cooperation with Telecoms Sponsors, provide secure Games & Admin voice/data networks (WAN/LAN) solution, including all leased lines, structured cabling & active equipment In cooperation with Telecoms Sponsors provide all fixed, GSM, TETRA & wired telecommunications services and equipment to support Olympic operations Provide Cable Television network & equipment Provide all audio & visual systems & equipment supporting Sport Division & Sport Presentation operations Management & technical support on venue Telecom operations in cooperation with Technology Partners
- 10. ENERGY STRATEGYIn cooperation with energy sponsors & contractors, provide grid power services to support Olympic operations at all venues Provide Standby power (generator) to all critical Games systems and operational areas of technology, media & venue operations Provide all event/broadcast lighting for competition venue field of plays (FOP) with two independent power supplies to each half of lighting fixtures Provide all uninterrupted power supplies (UPS) to critical technical & operational spaces of technology In cooperation with energy sponsors and contractors provide power management and technical support to all Olympic venues
- 11. VENUE TECHNOLOGY STRATEGYProvide overall management of technology venue operations, acting as the single point of contact for functional area clients and technology partners & contractors during all phases of the Olympic project Manage complete venue planning process for Technology for both Games and Test Events Manage integration of implementation works of all technology partners & contractors to ensure all technology systems and operations are delivered within agreed venue specific operational timelines Provide team of Venue Technology Managers (VTMs) with appropriate skills to manage the multi-discipline environment of technology at Olympic venues
- 12. TECHNOLOGY PROJECT OFFICEProvide central management of resource planning, budgeting & support services that impacted on operations of all Technology Functional Areas: Technology equipment allocation requirements (TEAR) Staff planning & management Progress monitoring & reporting (IOC, etc) Budget planning & monitoring Support services (Accreditation, Parking, etc) Technology policies & procedures Manage overall planning for TOC operations with Technology Partners
- 13. TECHNOLOGY BUDGETTechnology total preliminary cost* 387 million € Including: IT 277 million € Telecommunications 60 million € Energy 50 million € * VIK included
- 14. TECHNOLOGY PLANNING TIMELINESATHOC planning Technology Critical Milestones Technology Specific planning
- 15. Evolution of ATHOC planning into fully integrated Venue Teams2001200220032004Model Venue TeamPlanning Teams (10)Proxy Venue Teams to run Test eventsVenue Teams (~40)Functional Area Operations PlanningFunctional Areas (30)
- 16. Technology Critical MilestonesG-3years: Finalize strategy Organize the Technology Departments Finalize 1st version of Budget & staffing plan G-2years: Finalize ORIS requirements Define the Technology projects Issue the 1st version of the equipment allocation Build the Integration Lab Finalize the Technical part of the Sponsorship Agreements G-1year: Participate in 12 Test Events and execute 19 Homologation Tests Assign group of venues to Venue Technology Managers 2004: Participate in 34 Test Events and execute 19 Homologation Tests Finalize TOC construction and operational plan Conduct Technical Rehearsals 1 & 2
- 17. TECHNOLOGY SPECIFIC PLANNINGMaintained three Functional Plans (IT, Telecoms, Energy) Developed Venue Technology Integration Plans 45 Project Plans for all Venues Total of 9000 activities incorporating planning, implementation & operations All sponsors/partners key activities incorporated and linked Central progress monitoring Monthly review meetings with the IOC and all Technology partners Venue Delivery meetings with the IOC and AOB (NOV03 – JUNE04)
- 18. TECHNOLOGY STAFFING STRATEGYMission Statement To recruit the “best” staff with the knowledge and talent to deliver excellent service regarding all aspects of technology through planning, implementation and operations phases of Test events, Olympic and Paralympic Games
- 19. Effective management of staff planning necessitated the establishment of a core technology staff-planning group (TSPG) within the Technology Division One staffing Manager assigned per venue cluster responsible for the venue specific staff planning & implementation of ATHOC/Contractors staff and Volunteers Recruited Venue Technology Managers with engineering and project management experience Power managers assigned during venue construction period Methodology
- 20. PARALYMPIC GAMES STRATEGYInclude Paralympic parametres in all planning phases Keep the Olympic Games venue technology teams Utilize the existing infrastructure and equipment to support technology operations Simplify and minimize the amount of changes from the Olympics (Network, Hardware, Power, Computer Systems, Staffing, Procedures) Extend the agreements made with Olympic Games partners/contractors, to cover Paralympics needs
- 21. CHALLENGESOn-time construction and delivery of venues Building a common culture among the Technology staff & partners Recruiting the “best” project managers for venues Budget constraints Smooth cooperation with Authorities Contract Management Co-operation with external contractors Managing customer expectations for technology equipment and services
- 22. Lessons LearnedGood Experience Technology, Sponsors, Contractors :one team spirit Early operations of Systems Integration Test Lab Participation in all Test Events: test infrastructure and key systems Centralised Management: the role of the Project office as the “integrator” Key role of the Venue Technology Department Energy part of the Technology Division Early arrival of Technology partners Early recruitment of the Venue Technology Managers Success in workforce selection and assignment Successful Equipment planning & allocation CAD section team critical to provide Drawing services to all TEC staff
- 23. Lessons LearnedTo be improved Need to secure all necessary H/W, S/W, and corresponding services at time of maturity Technology Operations Centre (including TCC to be operational from the 1st Test Event) Need to make viable assumptions and build specific models for technical systems testing Increase the technology workforce, to support the venue teams Change management to follow more rigid control procedures
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