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1. CHAPTER 3 Customer Service2. Cost trade-offs in Marketing and LogisticsProductOrder processing and information costs Inventory carrying costs Place/customer

1. CHAPTER 7 Managing Materials Flow2. Materials Management ActivitiesAnticipating materials requirements Sourcing and obtaining materials Introducing materials in

1. CHAPTER 4 Order Processing and Information Systems2. Total Order Cycle: A Customer's PerspectiveKey: 1. Order preparation and transmittal 1 days 2. O

1. CHAPTER 14 Global Logistics Strategies2. The Global Logistics Management ProcessaEnvironmental analysis1. What are the unique characteristics of each national

1. Executive Human Resource ProgramThe Promise of Performance Management Hay Group Boston 10109-9271-HAYG Lemaire2. The Current Challenge of Performance Managem

1. CHAPTER 18 Measuring and Selling the Value of Logistics2. Formulate a strategic logistics planDetermine supply chain structure alternatives and evaluateSelect

1. CHAPTER 13 Global Logistics2. Comparison of Domestic and International LogisticsCost Transport mode Inventories Agents Financial risk Cargo risk Government age

1. CHAPTER 15 Organizing for Effective Logistics2. Traditional Logistics ManagementSales service Channels of distribution Product returns and warrantiesManufactu

1. CHAPTER 6 Inventory Management2. Purposes of InventoryEnables the firm to achieve economics of scale Balances supply and demand Enables specialization in manufa

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1. JAMES R. STOCK  DOUGLAS M. LAMBERTSTRATEGIC LOGISTICS MANAGEMENTFOURTH EDITION2. CHAPTER 1 Logistics’ Role in the Economy and the Organization<

1. 110100101 1001011001100100101 1001101100110110011001 10011100011010011001001 100110011001100101101 10110011001101001 100101001Hewlett-Packard Company Joseph Chiew Customer Relations

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1. CHAPTER 16 Financial Control of Logistics Performance2. Questions Accounting System Must be Capable of AnsweringHow do logistics costs affect contribution by p

1. CHAPTER 2 Supply Chain Management2. Supply Chain ManagementThe integration of key business processes from end user through original suppliers, that provides pro

1. CHAPTER 12 Procurement2. Four Buying SituationsRoutine order Procedural problem Performance problem Political problem3. Cost trade-offs to

1. CHAPTER 9 Decision Strategies in Transportation2. Areas in the Supply Chain Affected by TransportationSource: Adapted from The Emergence of Third Party Logisti

1. 信息技术项目管理概论 刘 伟 博士 （2002年春季学期） 清华大学软件学院 2. 第一讲 知识经济与项目管理 一、为什么要学习项目管理 二、什么是项目管理 三、学习哪些内容 四、课程教学计划 3

1. 管理现代化与ERP实施范 晓 明 2. 一、市场经济体制的建立迫切需要管理创新 二、信息化为管理现代化提供了技术基础 三、企业管理信息化从MRP到ERP 四、实施ERP工程的几个误区 五、我区推进ERP工程的措施

1. 以价值流为中心的绩效管理林健安 2. 困惑：努力工作没有效益① 3. 企业到底怎么了？ 工作效益低下； 组织僵化，缺乏柔性； 机构臃肿，人浮于事； 忽视顾客满意； 成本飞升，利润趋零；SPL版权