外企面试大全


    Section 1 启动

    1 Did you have any trouble finding us
    2 How do you know about this job and organization
    3 What kind of work do you want to do
    4 How would your friends describe you Your professors
    5 What else should I know about you
    6 What are your expectations of your future employer
    7 What two or three things are important to you in your new position
    8 What goals have you set for yourself and how are you planning to achieve them
    9 Who has had the greatest influence on the development of your career interests
    10 Would your supervisor be surprised to learn that you are seeking new employment
    11 How long have you been looking for a job
    12 Why do you want to leave your current position
    13 Have you received any offers so far
    14 How far can you advance with your current employer
    15 If you are so happy where you are why are you looking for another job
    16 Do you know much about our company department team
    17 Why would you like to work for us
    18 How does this job compare with others you’ve applied for
    19 What is the ideal position for you in any company
    20 Based on what you know about our industry right now how does your ideal job stack up against the description of the job you’re applying for
    21 If you could make a wish what would be you perfect job
    22 What causes you to lose your temper
    23 What two adjectives best describe you
    24 What are your best professional skills
    25 If you were in my position would you hire you

    Section 2 历史

    1 In your capacity as a _____ at _____ company what did you actually do Please provide details
    2 What do you feel are the biggest challenges facing this field This industry
    3 Tell me about your last (or present) job
    4 What do you think it takes for a person to be successful in your particular area
    5 How long have you been looking for a position
    6 How have previous jobs equipped you for greater responsibility
    7 What aspects of your current job would you consider to be crucial to the success of the business Why
    8 What was the least relevant job you have held
    9 How long will it take for you to make a contribution
    10 What did you enjoy most about your last job
    11 What did you enjoy least about your last job
    12 What was the biggest pressure on your last job
    13 Have you held other positions like the one you are applying for today If yes describe how you expect the positions to be the same
    14 In what ways do you expect them to differ
    15 What is the most important thing you learned from your previous experience that you would bring to this job
    16 If there were two things you could change in your last job what would they be and how would you change them
    17 Why did you leave your last job
    18 Why do you think you were successful in your last job
    19 How has you r last job changed since you’ve held it
    20 Please describe your last supervisor’s management style
    21 If you could make one constructive suggestion to your last CEO what would it be
    22 Of all the work you have done where have you been the most successful
    23 Describe to me how your job relates to the overall goals of your department and company
    24 What are the most repetitive tasks in your job
    25 To what extent have you automated your last job
    26 What technical decisions did you have to make
    27 What decisions or judgment calls did you have to make in these areas
    28 What were the most important projects you worked on at your last job
    29 Can you give a ratio for the amount of time you worked alone to the amount of time you worked with others
    30 How effectively did your boss handle evaluations
    31 Tell me about a method you’ve developed to accomplish a job What were its strengths and weaknesses
    32 How many hours a week on the average do you find it necessary to work to get your job done
    33 Can you describe a situation where a crisis occurred and you had to shift priorities and workload quickly
    34 How do you feel about your present workload
    35 How do you feel about your manager contributed to your choosing to leave your present job
    36 How do you think your supervisor will react when you tender your resignation
    37 Describe the most significant report or presentation you had to prepare
    38 What idea have you developed and implemented that was particularly creative or innovative
    39 Take me through a project where you demonstrated_____ skills
    40 Tell me about a team project of which you are particularly proud and your specific contribution
    41 Tell me about a difficult decision you had to make
    42 What made it difficult What did you learn
    43 Describe the way your department is currently organized
    44 What was the hardest decision you ever had to make and how did you handle it
    45 What are the most difficult aspects of your current job and how do you approach them
    46 What has been your most important workrelated innovation or contribution
    47 What caused you the most problems in executing your tasks
    48 How do you organize and plan for major projects Recall for me a major project you worked on How did you organize and plan for it
    49 What would you say are some of the basic factors that motivate you in your work
    50 You’ve had little experience in _____ how do you intend to learn what you need to know to perform well in this job

    第三章 工作力

    1 Please take me through your professional career
    2 Why have you chosen this particular field
    3 What aspects of your education do you rate as most critical
    4 What would your greatest business champion say about you
    5 What would your greatest business adversary say about you
    6 What are your longrange goals
    7 If we hired you what are the top three goals you would like to see this company achieve
    8 What can you do for us that someone else cannot
    9 Have you done your best work yet
    10 What do you like most about this job
    11 What aspect of this job is the least appealing
    12 How do you plan your time
    13 What are three reasons for your success
    14 What kind of leader are you Please provide an example
    15 What is the title of the person you report to and what are his or her responsibilities
    16 Think back to a time when you trained a new employee Tell me exactly what you did to train that employee and bring the person up to the job’s performance standards
    17 What were the biggest decisions you made in the past six months
    18 How did you go about making them and what alternatives did you consider
    19 Can you describe a major project with which you encountered problems
    20 How did you resolve them and what were the results
    21 Describe one of the best ideas you have ever sold to a peer or supervisor What were your approach and result
    22 What kinds of obstacles to completing assignments on time do you most frequently encounter at work
    23 What strategies have you devised to handle such obstacles
    24 How do you know you are doing a good job
    25 How do you prefer to measure performance
    26 Can you recall a time when you were less than pleased with your performance
    27 Can you describe some projects that were a result of your own initiative
    28 What prompted you to begin such projects How did they end up
    29 What qualifications do you have to make you successful in this field
    30 Do you prefer to speak with someone or send a memo
    31 How do you motivate people
    32 Give an example of a situation in which you failed and how you handled it
    33 What characteristics are the most important in a good manager How have you displayed these characteristics
    34 What two or three accomplishments have given you the most satisfaction
    35 Describe a leadership role of yours and tell me why you committed your time to it
    36 Have you been in charge of budgeting approving expenses and monitoring departmental progress against financial goals
    37 What suggestions did you make in your last job to cut costs increase profits improve morale increase output etc
    38 What results did you get How do you know How did you measure results
    39 What would you like to have done more of in your last job
    40 What specifics strengths did you bring to your last job
    41 What would you consider the three most significant accomplishments in your business life
    42 Think of something that you consider a failure in your career What did you learn from it
    43 Can you think of an example of a lesson you learned from someone else’s mistake
    44 What risks did you take in your last few jobs What was the result of those risks
    45 What languages do you speak
    46 What do you think differentiates you from the other applicants for this job Why
    47 Why do you think you’d be a good fit for this job
    48 What do you do when you are having trouble solving a problem
    49 What interests you most about this position
    50 Have you ever hired anyone
    51 On what basis do you select a new hire
    52 Describe the people that you hired on your last job Did they work out(工作进展) How long did they remain at their jobs
    53 Have you ever fired anyone On what basis did you fire them
    54 How would you describe your management philosophy
    55 What kind of references do you think your previous employer will give you Why
    56 If you have complaints about your present employers and they think so highly of you why haven’t you brought your concerns to their attention
    57 The successful candidate for this position will be working with some highly trained individuals who have been with the company for a long time
    58 What is the most difficult situation you have faced How did you handle it
    59 How did your supervisor get the best performance out of you
    60 How do you use deadlines in your work
    61 How would you do this hob differently from other people
    62 What personality traits do you think are necessary to succeed in this field
    63 Have you thought about why you might prefer to work with our firm as opposed to one of the other firms to which you’ve applied
    64 When some managers make a decision they often feel a need to defend it Can you describe a time when you changed a stated decision or opinion because you were persuaded you were wrong
    65 What would you do differently in your life Your career
    66 If you could eliminate one responsibility from your last job what would it be
    67 After being with the same company for so long do you think it will be hard to adapt to a new organization
    68 Some people feel that spending so much time at one job demonstrates a lack of initiative How do you respond to that
    69 What are the advantages of staying at one job a long time
    70 Since you were in the same job for such a long time you’ve probably grown very comfortable in it — maybe even a bit stale How would you cope with a new job in a company such as ours
    71 You’ve changed jobs quite frequently How do we know you’ll stick around if we hire you
    72 How do you explain the diversity of jobs you’ve had The positions don’t seem to be in a logical progression
    73 You’ve been with your current employer for only a short amount of time Is this an indication that you’ll be moving around a lot throughout your career
    74 How long will you stay here at this company
    75 What strategies have you found to be successful in managing unfair criticism
    76 Can you describe a time when you pushed too hard for a project to the detriment of the project
    77 Give me some examples of different approaches you have used when persuading someone to cooperate with you
    78 How do you cope with the inevitable stresses and pressures of any job
    79 Worked effectively under pressure
    80 Handled a difficult situation with a coworker
    81 Were creative in solving a problem
    82 Were unable to complete a project on time
    83 Persuaded team members to do things your way
    84 Had to take a stand on an unpopular position
    85 Wrote a program (or report or strategic plan) that was well received
    86 Anticipated potential problems and developed a proactive response
    87 Had to make an important decision with limited facts
    88 Were forced to make an unpopular decision
    89 Had to implement an unpopular decision
    90 Were tolerant of an opinion that was radically divergent from your own
    91 Were disappointed in your behavior
    92 Used your political savvy to push through a program you really believed in
    93 Had to deal with an irate customer
    94 Delegated a project effectively
    95 Surmounted a major obstacle
    96 Set your sights too high
    97 Set your sights too low
    98 Prioritized the elements of a complicated project
    99 Lost (or won) an important contract or sale
    100 Hired (or fired) the wrong person

    10佳问题
    1 Tell me about yourself using only oneword adjectives The first question cuts through the creative writing of the resume and the stage acting of the interview (none of which is bad merely obfuscating) The order of the adjectives is as much of a window as the adjectives themselves The candidate will hit a very detectable pause after he or she has offered up the pertinent ones (usually three to six) and them it’s time to move on to a discussion of why to each one of those adjectives Followup questions might include have you always been that way For example (name one of the adjectives) have you always been like that If not what caused you to change What are the highs and lows that each of those adjectives have brought you
    2 What have been the biggest success and biggest mistake of your career
    3 What was the most useful criticism you ever received
    4 Describe the best person you ever worked for or who worked for you
    5 If your last boss were able to wave a magic wand over your head what aspect of your performance would he or she finetune
    6 If you had the opportunity to do the last ten years of your career over again what would you do differently
    7 Describe the most difficult decision you ever had to make Reflecting back was your decision the best possible choice you could have made Why or why not
    8 If I were to speak with your current supervisor what would he or she say are your current strengths and weaknesses
    9 Take as a given that you got this job and that you have been doing it for three to six months but things are just not working out We are sitting here discussing the situation What do you think you would say about what went wrong
    10 When you’ve had a really good day at work and you go home and kick back and you feel satisfied what was it about that day that made you feel really good When you have had a really bad day at work and you go home and feel upset what was it about that day that made you feel really upset

    第四章 求职动机

    1 What motivates you to put forth your greatest effort
    2 Describe your dream job
    3 What is the most important feature to you in a job
    4 Please rank the following from most important to least job duties hours distance from work pay work environment
    5 What has been your greatest accomplishment in a work environment and why
    6 How important are external deadlines in motivating you
    7 How do you feel about your present workload
    8 Give me an example of a situation where you had to go above and beyond the call of duty to get something done
    9 What do you do when things are slow at work
    10 What have you learned from your mistakes
    11 What two or three accomplishments have given you the most satisfaction Why
    12 How can we best reward you for doing a good job
    13 Why do you think you’ll be successful in this job
    14 What makes you proud of your work
    15 Tell me about a time when you went out on a limb in a job
    16 How do you like to be managed
    17 What kind of supervisor is likely to get the best performance out of you
    18 How important is it for you to learn new skills
    19 What new skills would you like to learn
    20 Do you consider yourself successful
    21 What are the most important rewards you expect out of your career
    22 What is more important to you the salary or the challenge
    23 What do you think determines a person’s success in a firm
    24 Tell me about a project that really got you excited
    25 Do you generally cleat your desk at the end of each day

    第五章 背景
    1 What distinguishes a great employee from a good one
    2 Do you set performance standards for yourself
    3 How do you cope with stress on the job
    4 How do you know if you’re doing a good job
    5 What do you need from your supervisor
    6 How will you communicate your frustration when those needs go unmet
    7 Would you rather formulate a plan or carry it out
    8 What was the last business or management book you read and what did you learn
    9 Where or to whom do you turn for help What resources do you look for in completing a task
    10 What strategies do you use when you have a great deal of work to accomplish and not much time to do it
    11 Describe a time when you used your intuition to good result in support of a project
    12 Where would you like to go from here in your career and how do you plan to accomplish your goals
    13 In what ways do you and your supervisor think alike
    14 How did you handle a relationship important to your organization when it was threatened
    15 How do you react when someone criticizes you
    16 What do you do when you have to make an important decision
    17 What does the word success mean to you
    18 What does the word failure mean to you
    19 How do you of about making important decisions
    20 What have you learned about working well under pressure
    21 Do you anticipate problems or react to them
    22 Would you describe yourself as a risk taker or someone who plays it safe
    23 What problems do you have getting along with others
    24 Rate yourself on a scale of one to ten
    25 What is your greatest strength


    第六章 团队工作
    1 Define cooperation
    2 What kinds of people do you prefer to work with
    3 What kinds of people do you find it difficult to work with
    4 Tell me about a time when you said no to someone who asked you to drop everything to help them out
    5 Tell me about a time when a team fell apart Why did it happen and what did you learn
    6 Tell me about a job or project where you had to gather information from many different sources and then synthesize the information in support of a business challenge
    7 How do you operate as a team player
    8 How do you deal with people with different backgrounds and value systems different from your own
    9 How do you schedule and commit to quiet time
    10 Do you prefer working with others or working alone
    11 What good or bad work habits did you pick up from your first job
    12 How do you know when a team has met its objectives
    13 Describe your approach to evaluating risk
    14 What is one thing a teammate can say to you that are guaranteed to make you lose confidence in him or her
    15 How do you get along with superiors
    16 How do you get along with coworkers
    17 How do you get along with people you’ve supervised
    18 What are your teamplayer qualities Please be specific
    19 What have you learned about guarding against groupthink
    20 Have you developed any special techniques for brainstorming
    21 Are you able to predict a people’s behavior based on your reading of them
    22 Tell me about a specific accomplishment you have achieved as a participant in a team
    23 Tell me about a time when your team made emotional decisions about the project What happened and how did you handle it
    24 Tell me about an occasion when the team objected to your ideas What did you do to persuade the team of your point of view
    25 As a team leader how much tolerance do you have for mistakes or false steps In other words if a team member wanted to do something in a way you were convinced were mistake how would you weigh the team member’s learning experience against protecting the project
    26 Have you ever been in a team where people overrule you or won’t let you get a word in edgewise How do you handle it
    27 In any team there will always be a range of aptitudes Not only is the spread of talents obvious but also team members are in remarkable agreement about the distribution Put any tem people in room and they will sort themselves out from top to bottom in short order My question is do you believe it is useful to the organization to formally rank team members
    28 As a member of a team how do you see your role
    29 As a member of a team how do you handle a team member who is not pulling his or her weight
    30 Tell me about a time when you had to confront a team member
    第七章 压力
    1 What cherished management belief have you had to five up in order to get where you are
    2 Tell me about a time when your employer was not happy with your job performance
    3 Who is the toughest employer you ever had and why
    4 Have you ever had to work with a manager who was unfair to you or was just plain hard to work with Please give details
    5 What’s more important to you truth or comfort
    6 At what time is it better to ask for forgiveness than to ask for permission
    7 Have you learned more from your mistakes or your successes
    8 Is honesty always the best policy
    9 How has your tolerance for accepting mistakes from your subordinates changed over the years
    10 You want to go swimming in a pool The water is a little colder than comfortable Are you the type of person who jumps in or do you wade in
    11 Where do you think the power comes from in your organization Why
    12 How will you handle the least interesting or least pleasant tasks of this job
    13 What have you heard about the company or department that you don’t like
    14 If you were going to be fired how would you like your supervisor to handle it
    15 On what occasions are you tempted to lie
    16 How have you been an agent for change in your current (or last) position
    17 Your supervisor tells you to do something in a manner you are convinced is dead wrong What would you do
    18 What would you do if everyone in your department called in sick
    19 Say your supervisor left an assignment for you in your Inbox then left town for a week you can’t reach him and you don’t fully understand the assignment What do you do
    20 There are two applicants for one job They have identical qualifications is every respect How do you decide
    21 What do you want to hear first the good news or the bad news
    22 What are some of the things your supervisor did that you disliked
    23 If you were on a magazine cover what would the magazine be and what would the headline say
    24 What kinds of things do you worry about
    25 Finish this sentence I know I an taking a risk when…

    10难题
    1 What cherished management belief have you had to give up in order to get where you are
    2 What’s more important to you truth or comfort
    3 Have you learned more from your mistakes or your successes
    4 Is honesty always the best policy
    5 How has your tolerance for accepting mistakes from your subordinates changed over the years
    6 Where do you think the power comes from in your organization Why
    7 On what occasions are you tempted to lie
    8 Is the customer always right
    9 If you could organize the world in one of three ways—no scarcity no problems or no rules—how would you do it
    10 Should all business relationships have fixed terms that is expiration dates

    第八章 富含思想问题
    1 What was the last product or service you saw that took your breath away
    2 What’s the most significant compliment anyone has ever paid you
    3 How has your perspective of quality evolved over your career
    4 Is the customer always right
    5 How would you finish this sentence most people are basically…
    6 If you could organize the world in one of three ways —no scarcity no problems or no rules—how would you do it
    7 Who has been a major influence in your life
    8 How has your tolerance for accepting mistakes from your subordinates changed over the years
    9 Have you learned more from your mistakes or your successes
    10 What’s the unwritten contract between you and the people who report to you
    11 How have you benefited from your disappointments
    12 Can you suggest three reasons why manhole covers are round
    13 We are sending you on an assignment in Santa Barbara California You have an unlimited expense account What kind of car are you going to rent
    14 Are you the type of person who likes to make lists or strike items off lists
    15 What would you do if your boss gave you a direct order to pursue a policy that you disagreed with
    16 What if the board of directors was reviewing a policy that would make such an activity improper but hadn’t ratified it yet
    17 What would you do if you saw a peer taking office supplies home
    18 Describe a situation where your work or an idea was criticized
    19 The business world is full of euphemisms What’s your current favorite
    20 Should all business relationships have fixed terms that is expiration dates
    21 Is there anything positive to be said about conventional wisdom
    22 What did you accomplish at work the day before yesterday—in detail
    23 What’s the difference between a manager and a leader
    24 What is your philosophy of mentoring
    25 This is a roleplay question You are a consultant hired to assess me and the organization Based on your observations at this interview describe my operating style and those of all the other people you have met Finally tell me how I could improve the organization

    第九章 钱问题
    1 Can you review your salary history for me
    2 What salary excluding benefits are you making now
    3 How can we best reward you
    4 What kind of salary reviews or progress would you expect in this company
    5 In your professional opinion how much do you think a job like this should pay
    6 What do you think you’re worth
    7 Why do you think you’re worth that
    8 How do you think your compensation should be determined
    9 What value can you add to our organization
    10 How much money do you want to be making five years from now
    11 How much did you make on your last job
    12 What sort of salary are you looking for
    13 Would you be willing to work for less
    14 What was the last raise you got Were you satisfied
    15 How would you justify a raise to your current supervisor
    16 The salary you’re asking for is near the top of the range for this job why should we pay this much
    17 How would you feel if a person reporting to you made more money than you
    18 Is money the most important aspect of the job for you
    19 What do you think of a process where subordinates have a say in the compensation of their supervisor
    20 What salary do you expect to make in this position What do you base that figure on
    21 Have you ever worked on commission Tell me about it
    22 Why aren’t you making more money at this point in your career
    23 On what criteria do you believe you should be evaluated and compensated
    24 How important are stock options or deferred payment plans to you
    25 What noncash aspects of your compensation are important to you

    第十章 评估具体技
    1 What extracurricular activities were you involved in What made you choose those Which of them did you most enjoy and why
    2 What led you to select your major Your minor
    3 Which of your courses did you like the least
    4 Was there a course you found particularly challenging
    5 If you were to start college over again tomorrow what is the course you would take Why
    6 In college how did you go about influencing someone to accept
    7 Based on what you know of the job market which of your course were the most useful The least
    8 What advice would you give to a college student intending to go into your field
    9 What are your most memorable experiences from college
    10 Why don’t I see internships or workstudy experiences on your resume
    11 In what courses did you get your worst grades Why How do you think that will affect your performance on the job
    12 Why did you decide to go to college
    13 How was your college education funded
    14 What percentage of your college did you pay for and what sort of jobs did you have while you were in school
    15 What percentage of your college did you pay for and what sort of jobs did you have while you were in school
    16 Tell me a little about some of your extracurricular activities that would assist you in this job
    17 Why are you working in a field other than the one in which you have a degree
    18 What have you done to stay current in your field
    19 Are you satisfied with the grades you received in school
    20 Do you think your grades accurately reflect your ability
    21 Have you ever received a grade lower than you expected If so what did you do about it
    22 Have you ever been put on the spot by a professor or adviser when you felt unsure of yourself How did you handle it
    23 What competitive activities have you participated in What did you learn from participation in competitive activities
    24 Has competition had any positive or negative impact on your accomplishments How
    25 What’s one management lesson you learned in college
    26 Why do you want to get into this field
    27 I see that you do not have very much organizational work experience What qualities do you have that especially qualify you for this position
    28 Your resume does not list any job experience in the past few years Why not
    29 Why would you want to leave an established career at your present employer for an essentially entrylevel position
    30 What specifically have you done that shows initiative
    31 What are the reasons for your success
    32 What are some of your pet peeves
    33 Which of your skills can stand improvement at this time
    34 Who (what) has been a major influence in your life
    35 Are you a selfstarter Can you give me an example
    36 Can you think of a challenge you faced How did you deal with it
    37 Under what conditions have you been most successful
    38 Tell me about a time when you had to pull a team together quickly
    39 How specifically do you contribute toward an environment of teamwork
    40 What can you do to build teamwork here
    41 What has been the employee turnover in your department over the past two years
    42 How do you define employee morale
    43 What programs have you implemented to build morale among those reporting to you
    44 How do you keep your staff informed of new developments and organizational decisions
    45 Describe the relationship you feel should exist between a supervisor and those reporting to him or her
    46 Have you ever had to make an unpopular management decision Tell me about one of those decisions and how you handled it
    47 How do you go about assigning and scheduling projects and assignments
    48 Describe your leadership style for me
    49 How do you measure your success as a leader
    50 How do you determine which individual’s need additional training
    51 What training have you offered other people How do you measure its impact
    52 If you are hired for this job how will you approach the first thirty days
    53 Do you believe in the value of strategic planning
    54 What is the most intellectually challenging thing you are looking for in a job and why
    55 How did you prepare for this interview
    56 What do you do when you know you’re right and others disagree with you
    57 Finish this sentence successful managers should…
    58 What are the advantages of diversity in the workplace
    59 What does the term time compression mean to you
    60 What does the term total quality management mean to you
    61 Other than money (which is a given) what do you believe motivates people
    62 Can you give me three elements of your personal code of ethics for the workplace
    63 What experiences do you have in your background that show you are capable of creative risk taking
    64 What were your most memorable accomplishments in your last job
    65 Did you inaugurate any new policies (or systems) in any of the positions you’ve held
    66 What is the most difficult thing you ever tackled How did you approach the problem
    67 What work is the most monotonous for you
    68 What does the term global competition mean to you
    69 Tell me what you think would be some good approaches to developing overseas markets during the next three years especially considering the state of the dollar in today’s international markets
    70 Describe the most significant internal control weakness you ever identified and what you did to remedy it What were the results
    71 Describe the most significant accounting operations reengineering project you have led What were the results
    72 Do you perform employee salary reviews If you do what is your approach
    73 Tell me how you go about creating an annual budget
    74 What problems do you have in staying within your budget
    75 Distinguish between planning for the short mid and long term
    76 How do you quantify the results of your activities as a manager
    77 Have you ever completed a formal Returnoninvestment calculation on a strategic investment Please provide details
    78 Which spreadsheet programs do you prefer to work with
    79 How do you deal with unanticipated expenses Can you give an example
    80 How do you evaluate the budget in your present position
    81 Tell me about a time when you underestimated a budget and had to ask for additional moneys
    82 Did you ever have to restructure your budget in the middle of the fiscal period What approach did you take
    83 How would you create a budget in the position for which you are applying
    84 If we adopt a 401 plan how often would you perform discrimination tests
    85 What’s the hardest thing about being a leader
    86 Are you a mentor to anyone Who What is your philosophy of mentoring
    87 What does the word success mean to you
    88 What does the word failure mean to you
    89 Describe a problem that you solved using employee involvement
    90 Tell me about the most difficult employee situation you ever had to handle What did you do and what was the result
    91 Tell me about an employee who became more successful as a result of your management
    92 Describe your system for controlling errors in your own work and the work of your staff
    93 Which management gurus do you find most interesting
    94 What do you want to be doing five years from now
    95 What are your most important longterm goals
    96 Describe the people that you hired on your last job Were they successful How long did they stay with the company
    97 What has been your experience with major expansion or reduction of force
    98 How many immediate subordinates have you selected in the past two years How did you go about it Any surprises or disappointments
    99 How many immediate subordinates have you removed from their jobs in the last few years
    100 How do you feel your subordinates would describe you as a delegate
    101 Some managers keep a very close check on their organizations
    102 What have been the most important surprises you have noticed from things getting out of control
    103 Let’s talk about standards of performance How would you describe your own standards What would your subordinates say What would your boss say
    104 Sometimes it is necessary to issue an edict to an individual or the entire staff Do you have any examples o recent edicts you have issued
    105 What specific behaviors do you think contribute to your effectiveness as a supervisor
    106 From an opposite viewpoint what behaviors do you think might interfere with your effectiveness as a supervisor
    107 In what respects do you feel you have improved most as a supervisor during the last few years
    108 Some managers are quite deliberate about such things as communications development and motivation Do you have examples of how you addressed these areas
    109 How would you characterize your relationships with your last three supervisors Any patterns
    110 Some managers are shortfused and impatient in their reactions How would you describe your own patience
    111 Most of us can look back upon a new idea a new project or an innovation we feel proud of having introduced Would you describe one or two such innovations you are particularly proud of
    112 What are the legitimate uses for office gossip or the rumor mill
    113 How would you handle a subordinate who deliberately went about a task in a way that contradicted your instructions yet were wildly successful
    114 Your boss is going on vacation for a month and although it isn’t in your job description to do so she asks you to work for another manager in her absence what would you say and do
    115 Are you prepared to fill in for someone who has different even lowerlevel responsibilities
    116 Describe a time when you unfairly got caught up in office politics
    117 Can you sell me on our product or service
    118 What strategies do you employ fro finding common ground with your customers
    119 Can you give an example of how you are able to be positive about a product even when discussing a negative
    120 Have you found it helpful to take motes when talking to a customer How
    121 If I were a prospect what clues about me does this office give
    122 What strategies do you use to repeat the customer’s key concepts back to him or her during a sales pitch
    123 How do you turn an occasional buyer into a regular buyer
    124 Have you ever taken over an existing territory or desk What was the volume when you started What was it when you left
    125 What have you learned about using sales incentives to promote sales
    126 What strategies do you use to plant questions in your customer’s mind
    127 When is it appropriate to ask a prospect How much do you want to spend
    128 Tell me about a time you adjusted your approach to a prospect based on their body language
    129 Tell me about a time when you followed up with a reluctant prospect and still failed to get the order
    130 Talk about a time when you overcame your own mental block or prejudices to make a sale
    131 Can you talk about a sales incentive program that motivated you
    132 Who are the motivation gurus you find most interesting
    133 When was the last time you sent a thankyou note to a customer
    134 How do you try to show each customer that he or she is important
    135 This job requires a large amount of travel Do you think you have the ability and willingness to keep up
    136 When you coldcall a prospect what obstacles do you expect the clerical staff to put in your way
    137 When you telephone a prospect what strategies do you use to get past the secretary or receptionist
    138 Where do you find your telephone leads
    139 What do you despise about telephone sales
    140 How do you qualify a prospect
    141 How do you overcome the difficult periods that face everyone in sales
    142 How long does it usually take you from initial contact to sales closing
    143 What is your ratio of initial contacts to actual sales presentations
    144 What percentage of your sales calls result in sales
    145 How would you go about identifying customers in a new market
    146 What do you think about prospecting for customers or developing new markets in cyberspace
    147 Tell me about a time when you almost lost a sale and worked hard to get it back
    148 What are the five most common objections you face and how do you deal with them
    149 What was the most surprising objection you have ever received and how did you handle it
    150 What’s your definition of customer service
    151 Can you tell me about a time you took the steps necessary to resolve a problem although it wasn’t technically your responsibility
    152 Name one way in which you have provided extraordinarily good service — above the call of duty — to a customer or client
    153 Describe a situation where you had to go an extra mile for customers
    154 Give me an example of a time when you went out of your way to meet an agreement
    155 In your current job who are your customers
    156 If you had a customer who was complaining about poor service how would you handle it
    157 At your last job how often did you take a survey of customer satisfaction
    158 Tell me about your worst customer service dilemma and how you overcame it
    159 What strategies have you learned to encourage customers to pay on time
    160 Can you tell me about a difficult collection problem and how you dealt with it
    161 What strategies have you evolved to listen to emotional customers without getting hooked
    162 Speak about the customer’s personal zone and how you use it
    163 How do you deal with customers who think they are right even when they are wrong
    164 What is the customer service attitude at your present organization
    165 How have you handle customers who take advantage of sales support staff
    166 What is the most significant improvement in customer service that you have achieved in the last year
    167 What’s one thing we at this company could do to make our customers even more satisfied with us
    168 What experience have you had in making oral presentations How do you rate your skills in this area
    169 At what times do you have trouble communicating with people
    170 How would you compare your oral skills to your written skills
    171 When you are assigned to work with new people how do you go about getting to know them how they work and what their strengths and weaknesses are
    172 Tell me about a work situation that required excellent communication skills
    173 Can you recall a time when you persuaded someone who initially disagreed with you of the correctness of your position
    174 How often of you communicate with the person who receives the output of your work
    175 What’s one thing that should never be communicated in a memo or email
    176 What are some examples of important types of decisions or recommendations you are called upon to make
    177 Would you describe how you went about making these types of decisions or recommendations With whom did you consult
    178 Tell me what you have learned about reducing employee turnover
    179 What organizations do you see as this company’s chief competition Can you compare and contrast the organizations
    180 What do you do to make the people around you fell important appreciated and respected
    181 How do you prioritize your time
    182 What decisions are easiest for you to make and which ones are more difficult
    183 Most of us can think of an important decision which we would make quite differently if we made it again Any examples from your own experience
    184 Most of us become more astute decision makers as the base of our experience broadens In what respects do you feel you have improved as a decision maker
    185 Describe a situation that required you to use factfinding skills
    186 Tell me about a complex problem you had to deal with
    187 Tell me about a time when you failed to reach a goal
    188 How many projects can you handle at a time
    189 Think of a crisis situation where things got out of control Why did it happen and what was your role in the chain of events
    190 Give me an example of a time when management had to change a plan or approach to which you were committed How did you feel and how did you explain the change to your team
    191 Do you sue an activity chart to track the flow of the activities necessary to reach your goals
    192 What project management methodologies have you found most effective
    193 I’m interested in how you do your planning What planning processes have you found useful and how do you do about implementing them
    194 In what ways have you improved in your capacity for planning
    195 Tell me about a job or project where you had to gather information from many different sources and then create something with the information
    196 What do you do when there is a decision to be made and no procedure exists
    197 What have you learned about using deadlines to motivate people or teams
    198 Tell me about a time when rather than following instructions you went about a task in you own way What happened Would you do it the same way if you had to do the task over again
    199 Can you think about a specific situation where you prevented a problem before it occurred
    200 What do you do to welcome and orient new hires into your department or team
    201 If you were hiring someone for the job you are interviewing for what three qualities would you look for
    202 What questions would you ask or what techniques would you use to establish that the person was willing to do the job
    203 How many people have you hired in the past two years
    204 Do you have a favorite interviewing question
    205 Tell me about how you would budget for recruiting
    206 What has your experience been with retaining recruitment firms
    207 How do you handle personnel evaluations
    208 What’s the first thing you look for no a resume or application
    209 How do you go about checking references
    210 Tell me about your biggest hiring success
    211 Tell me about your biggest hiring mistake
    212 How could we improve the hiring process we are using to select a person for this position
    213 To what do you attribute turnover
    214 Is turnover always detrimental
    215 What programs have you found to be successful in retaining employees
    216 What is your concept of discipline
    217 What are the typical problems and grievances that your staff brings to you
    218 How do you handle them
    219 How do you maintain discipline within your department or team
    220 Tell me about a time when you had to discipline a subordinate
    221 What was the most common cause of termination at your last organization
    222 Have you thought about violence in the workplace What strategies have you evolved to address this problem
    223 How do you keep abreast of new developments in information technology
    224 Describe a situation in which you were able to enhance the usefulness of information in an existing mainframe system and increase your employer’s productivity
    225 How has your conception of information systems quality evolved over the years
    226 Describe successful strategies for software testing that you have employed
    227 What metrics can be used to measure user satisfaction with IT
    228 What strategies do you recommend for organizations facing the year 2000 problem
    229 How would you reinvent our business from an IT perspective if you had a blank piece of paper and no resource constraints
    230 We know that fourth generation languages have many benefits Which of these benefits do you find most compelling Why
    231 How can you tell a good program from a bad one
    232 Info World Magazine recently suggested that clientserver computing is dead Do you agree and if so what killed it
    233 What is the future of the mainframe in a world of distributed desktops
    234 Describe the most significant business process reengineering project you have led What were the results
    235 Distinguish between the Internet and the Intranet
    236 What is the chief benefit of an objectoriented application development paradigm
    237 Describe the central attributes of the object paradigm How does encapsulation or polymorphism contribute to the technology’s effectiveness
    238 Why has computerassisted software engineering (CASE) a technology which offered so much promise generally not met the high expectations set for it
    239 Which Rapid Application Development (RAD) methodology do you find most interesting or effective
    240 Describe a data migration project you led What were the results
    241 I see that you have listed java Pascal COBOL and C++ as the programming languages with which you’re familiar Would you take a moment to rank them according to your skill level
    242 What structured programming methodologies have you found most effective
    243 Please describe the most difficult task you ever had to perform using tool X and describe how you managed to accomplish it
    244 Which computer trade shows do you regularly attend and what do you get from them
    245 Have you ever presented at an industry trade show or seminar
    246 Have you published anything on IT
    247 Describe your participation on an IT steering committee What was the challenge What was your role And what was the outcome
    248 With respect to the IT steering committee what technology did you choose Why How did it work out
    249 Do you have any experience with Rapid Application Development Tell me about an application developed using this approach
    250 Have you participated in the design and deployment of a Web site
    251 Do you have an Email address or a personal Website

    第十章 结束面试
    1 Well based on what we have discussed how do you feel about this job
    2 Do you have any questions
    3 Is there anything else I should know about you
    4 I’ve interviewed several very good candidates and I will admit that you are one of them What single message would you like me to remember that will convince me that you are the one we should hire
    5 How do you feel you performed during this interview
    6 What have you been able to learn about our firm and our senior management
    7 What implications have you drawn from the information
    8 When can you start
    9 Are you willing to travel
    10 Are you willing to relocate
    11 May I contact your present employer and references
    12 Is there anything you’d like to know about the job that would help you to do it better than anyone else could
    13 If there were one reason why we should select you over the other applicants what would that be
    14 Our time is about up Is there a final point you would like to make
    15 Do you want this job Then why through our entire discussion have you not asked for it

    第十二章 问题方面
    1 How would you finish this sentence most people are basically…
    2 Tell me about a time when your employer was not happy with your job performance
    3 Have you ever had to work with a manager who was unfair to you or was just plain hard to work with
    4 How would you define a difficult manager
    5 Have you ever been in a dispute with a supervisor What was it about and how was it resolved
    6 Can we check your references
    7 What kind of references do you think your previous employer will give you Why
    8 How do you deal with coworkers or supervisors who do not show you proper respect
    9 What cause you to lose your temper
    10 How do you dandle rejection
    11 What are some of your pet peeves (常抱怨问题)
    12 Which of your skills can stand improvement at this time
    13 What problems do you have getting along with others
    14 What are some of the things your supervisor did that you disliked
    15 Were you ever dismissed from a job for a reason that seemed unjustified
    16 What kinds of things do you worry about
    17 What are some of the things that bother you
    18 If I were to call your supervisor today how would he or she describe you
    19 Can you identify some weaknesses for which you need to compensate
    20 Can you name three new skills techniques or methodologies you learned in the past 12 months
    21 What do you do when your boss loads you down with a great deal of work and not enough time to do it in
    22 What do you do when there is a decision to be made and no procedure exists
    23 Are you generally lucky or unlucky
    24 What aspect of your performance in your last job were you the most proud of
    25 If you were going to be fired how would you like your supervisor to handle it

    第十三章 求职者问题
    1 By what criteria will you select the person for this job
    2 Why is the position open
    3 What happened to the last person holding this position
    4 What duties and responsibilities does this job entail
    5 Where does this position fit into the organization
    6 What kind of person are you looking for
    7 When was the last person promoted
    8 What are the ideal experience and skill set for this position
    9 To whom would I report
    10 What problems might I expect to encounter on this job
    11 What is the normal salary range for this job
    12 Tell me about promotions and advancement in this company
    13 Why are you not filling this position from within
    14 What are your expectations of the person hired for this job
    15 What are the three most significant things that need to be accomplished in this position in the first year and what are the major hurdles
    16 What is the work environment like day to day
    17 How many people will I supervise What are their backgrounds
    18 Who has the final say in this hiring decision
    19 Is there anything else I should know about this company
    20 Are there any aspects of my background or skills that you would like to hear more about
    21 Is there a job description May I see it
    22 How much freedom would I have to determine my work objectives and deadlines
    23 What kind of support does this position receive in terms of people and resources
    24 How would my performance be measured and how is successful performance usually rewarded
    25 Can you describe your organizational culture

    第十四章 初级水问题
    1 Based on what you know of the job market which of your courses are directly transferable to this job
    2 Do you feel your grades are an accurate reflection of your work If not why not
    3 In college how did you go about influencing someone to accept your ideas
    4 Have you ever been put on the spot by a professor or adviser when you felt unsure of yourself How did you handle it
    5 What competitive activities have you participated in What did you learn from participation in competitive activities
    6 What’s one management lesson you learned in college
    7 Why do you want to get into this field
    8 What are your career goals and how do you plan to achieve them
    9 I see that you do not have very much organizational work experience What qualities do you have that especially qualify you for this position
    10 What specifically have you done that shows initiative

    第十五章 求职者会问外问题
    1 Would you mind if I took notes during the interview
    2 What are your plans for company expansion
    3 How many employees would I supervise
    4 Can you tell me why this position is available What became of the person formerly in this position
    5 What management style is most prevalent here
    6 How many employees have held this position in the last three years
    7 Is this a newly created position
    8 What have you liked most about working for this company
    9 How much supervision will I get as a new employee
    10 Can you briefly tell me about the people I will be working with most closely
    11 Does this company typically have a reactive or proactive strategy for dealing with problems
    12 Let’s say that I excel in this position Where would I go from there
    13 What are the company’s plans for the next five years
    14 How would you describe the corporate culture at this location
    15 Describe the performance evaluation procedures you use
    16 What tasks will occupy a majority of my time
    17 What challenges do you think I will face in this position
    18 Describe for me the staff I will supervise
    19 Could you show me a formal job description
    20 Does this position involve any travel
    21 What will be my first assignment
    22 Does this company typically promote from within
    23 How does this positiondepartment fit into the organizational structure
    24 You said I could expect to make more money down the road When will I get a review and what exactly will I need to do to be successful
    25 When can I expect to hear from you about the next stage in the interviewing process

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