2020年9月1389国开电大本科《管理英语4》期末考试试题及答案


    2020年9月1389国开电科理英语4期末考试试题答案
    交际语(题2分10分) 15题:选择正确语句完成面话答案序号写答题纸
    1―This project is too big for me to finish on time
    ―___________________
    APlease dome a favor
    BYou may not ask for help
    CI'll give you a hand
    [答案]C
    2―I'd like a wakeup call at7:00amplease
    ―OK_____________
    Ayou will certainly make it
    BI'll make sure you get one
    Cjust do what you like
    [答案]B
    3―Terribly sorry to interruptbut may I use your dictionary?
    ―Yes_____________
    Aof course
    Bit doesn't matter
    Cno hurry
    [答案]A
    4―I think I have made a serious mistake
    ―___________________
    AI don't think soYou really made an error
    BI don't think soIt's really terrible
    CI don't think soIt's not your fault
    [答案]C
    5―___________________
    ―I'd like to have this film developed
    AWhat's it?
    BMay I help you?
    CWhat do you want?
    [答案]B
    二词汇结构(题2分30分) 620题:阅读面句子 三选项中选出填入空白处正确选项井答案序号写答题纸
    6She is very adaptive and soon adapted_________to the campus life
    Awith
    Bto
    Cas
    [答案]B
    7All_________glitters(闪闪发光) is not gold
    Athat
    Bwhich
    Cwhat
    [答案]A
    8This is the man_________last night
    Awhom I saw him
    Bwho I saw him
    Cwhom I saw
    [答案]C
    9Wendy suggests that we_________tomorrow
    Ashould go
    Bshall go
    Cwill go
    [答案]A
    10By the end of the yearthe sales plan for the next year_________
    Awill be made
    Bwill have been made
    Chave been made
    [答案]B
    11In high schoolI am equally comfortable_________as a member of a team and independently
    Ato work
    Bworking
    Cwork
    [答案]B
    12On hearing the news of_________the major exam againthe girl burst into tears
    Aher having failed
    Bshe failed
    Cher being failed
    [答案]A
    13―Who should be responsible for the accident?
    ―The bossnot the workersThey just carried out the order_________
    Aas are told
    Bas told
    Cas they told
    [答案]B
    14My leather shoes cost me_________the last pairs I bought
    Athree times as
    Bthree time as
    Cthree times as much as
    [答案]C
    15Without human resourcesno organization can_________the groundlet alone do business and make profits
    Aget off
    Bget up
    Cget on
    [答案]A
    16He's left nowbut productivity hasn't_________that much
    Acarried on
    Bcaught up
    Cpicked up
    [答案]C
    17They_________all their computing workiethey arrange for some outside company to do the work
    Aoutsource
    Boutside
    Coutsell
    [答案]A
    18The leader_________at creating opportunities to provide rewardsrecognition and thanks to his or her staff
    Aexceeds
    Bexcellent
    Cexcels
    [答案]C
    19You can't_________to sit backeven though it might be tempting
    Aafford
    Bstand
    Cbeat
    [答案]A
    20At a rough_________we will take another four weeks to finish this plan
    Avalue
    Bestimate
    Caccount
    [答案]B
    三阅读理解(题4分40分)
    2125题:阅读列短文ABC三选项中选出正确答案答案序号写答题纸
    Passage 1
    The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
    Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcementswe're going to advanceback to his Command Centerthrough along chain of subordinatesWhen the message finally reached the Command Centerit hadmutatedto becomeSend three and fourpencewe're going to a danceThe reinforcements never arrived
    You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
    In a businessthere are three main types of communication failureEach has its own indicative signs
    ·The first type is known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failurethen stocks will fall and there will be under staffingIf the inverse happensthere will be a surplus of stocks and over staffing
    ·The second type is executive failurewhere communication to trigger specific eventsactions is either latelacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of coordination and an increase in complaints from customers as things happen late or not at all
    ·The final type is human failureThis occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective
    communicationThis leads to alienated staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially that which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
    21Confirming reception of the sent messages means
    Athe messages are sent to right receivers
    Bthe messages are correctly understood
    Cthe messages are correctly understood by right receivers
    [答案]C
    22In the famous British Army Commander storywhich step probably did NOT go wrong in the communication chain?
    AConceiving
    BSending
    CReceiving
    [答案]A
    23What is Chinese whispers?
    AWho whispers in Chinese
    BA game to pass message around in a whisper
    CChinese people who don't normally talk very loudly
    [答案]B
    24Allocative failure does NOT happen when
    Athe right information goes to the right place
    Ba company gathers false information
    Cthe correct information is not received by the right department or person
    [答案]A
    25According to the passagewhich of the following cases does NOT belong to human failure?
    ADecreasing creativity across departments
    BInadequate communication between departments
    CIncreasing customer complaints
    [答案]C
    2630题:请根短文容判断出语句否正确正确写T错误写F答案写答题纸 Passage 2
    In competitive marketsleaders are under increased pressure to maintain a positive work cultureA positive work culture cultivates greater employee satisfactiongreater employee satisfaction contributes to higher performancehigher performance impacts improved client outcomesimproved client outcomes contribute to service excellence
    Positive work cultures are built overtime and need constant attentionSuch cultures are dependent on leadership vision and values
    An effective leader sets the tone for the teamencourages a positive workplace culture an disable to bring about cultural change
    Workplace culture is made up of the shared attitudesbeliefsbehaviorsvalues and expectations that influence the way people work in the workplaceIt isthe way we do things around here
    Some cultural aspects are understood by all and are obvious such as turning up for wok on timewhile others maybeunwritten rulesthat are not so obvious for example how personal issues are resolved with work colleagues
    Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplaceThere are also factors out of their controlsuch as slumps in global prices or a change in demand and supplyThe company canhowevercontrol how they respond to these factors
    Those companies that do create positive workplace environments develop a reputation in their community as beinggood to work for' and have a competitive edgeNot only are these companies more able to attract and retain peoplethey tend to be more stable as they proactively deal with issues and adapt to change
    Teams work best when they are clear about what is expected of themThey are more able to deal with difficult issues if they feel the values of the organization are supportive of them
    For a workplace culture to be positivethe direction and actions of the business must be consistent with the core values of the people in the workplaceThe people must trust each other and be able to openly express and exchange ideas
    Working through these steps will help with developing a positive business culture
    26A positive work culture will give workers more satisfaction
    [答案]T
    27Positive cultures have a lot to do with leadership vision and values
    [答案]T
    28The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive
    [答案]F
    29In competitive marketsleaders are under more and more pressure to keep a positive work culture
    [答案]T
    30Positive work culture can be built in a short period of time
    [答案]F
    四写作( 20 分)
    31根求写作文解会议日程容根信息制定会议日程安排
    The structure of a meeting agenda:
    (1)Title of the meeting
    (2)Time of the meeting
    (3)Place of the meeting
    (4)People who will attend the meeting
    (5)Events in time sequence
    09:00 09:40 10:05 10:20 12:00
    Sofitel JinJiang Oriental Hotel
    Arrivalregistrationpicking up meeting kits Exhibitor Day One
    The First Participants Meeting of Expo(exposition) 2010ShanghaiChina
    Report on the organizational structure and preparatory progress of Expo
    Tea break(15m) (2F Entrance) WednesdayOct202008
    Watching Expo image videofilm(10m) Work lunch(buffet)

    Meeting Agenda

    The First Participants Meeting of Expo(exposition) 2010ShanghaiChina
    WednesdayOct202008 Day One
    Sofitel Jin Jiang Oriental Hotel

    Exhibitor
    09:00 Arrivalregistrationpicking up meeting kits
    09:40 Watching Expo image videofilm(10m)
    10:05 Tea break(15m) (2F Entrance)
    10:20 Report on the organizational structure and preparatory progress of Expo
    12:00 Work lunch(buffet)


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