交际语(题2分10分) 15题:选择正确语句完成面话答案序号写答题纸
1―This project is too big for me to finish on time
―___________________
APlease dome a favor
BYou may not ask for help
CI'll give you a hand
[答案]C
2―I'd like a wakeup call at7:00amplease
―OK_____________
Ayou will certainly make it
BI'll make sure you get one
Cjust do what you like
[答案]B
3―Terribly sorry to interruptbut may I use your dictionary?
―Yes_____________
Aof course
Bit doesn't matter
Cno hurry
[答案]A
4―I think I have made a serious mistake
―___________________
AI don't think soYou really made an error
BI don't think soIt's really terrible
CI don't think soIt's not your fault
[答案]C
5―___________________
―I'd like to have this film developed
AWhat's it?
BMay I help you?
CWhat do you want?
[答案]B
二词汇结构(题2分30分) 620题:阅读面句子 三选项中选出填入空白处正确选项井答案序号写答题纸
6She is very adaptive and soon adapted_________to the campus life
Awith
Bto
Cas
[答案]B
7All_________glitters(闪闪发光) is not gold
Athat
Bwhich
Cwhat
[答案]A
8This is the man_________last night
Awhom I saw him
Bwho I saw him
Cwhom I saw
[答案]C
9Wendy suggests that we_________tomorrow
Ashould go
Bshall go
Cwill go
[答案]A
10By the end of the yearthe sales plan for the next year_________
Awill be made
Bwill have been made
Chave been made
[答案]B
11In high schoolI am equally comfortable_________as a member of a team and independently
Ato work
Bworking
Cwork
[答案]B
12On hearing the news of_________the major exam againthe girl burst into tears
Aher having failed
Bshe failed
Cher being failed
[答案]A
13―Who should be responsible for the accident?
―The bossnot the workersThey just carried out the order_________
Aas are told
Bas told
Cas they told
[答案]B
14My leather shoes cost me_________the last pairs I bought
Athree times as
Bthree time as
Cthree times as much as
[答案]C
15Without human resourcesno organization can_________the groundlet alone do business and make profits
Aget off
Bget up
Cget on
[答案]A
16He's left nowbut productivity hasn't_________that much
Acarried on
Bcaught up
Cpicked up
[答案]C
17They_________all their computing workiethey arrange for some outside company to do the work
Aoutsource
Boutside
Coutsell
[答案]A
18The leader_________at creating opportunities to provide rewardsrecognition and thanks to his or her staff
Aexceeds
Bexcellent
Cexcels
[答案]C
19You can't_________to sit backeven though it might be tempting
Aafford
Bstand
Cbeat
[答案]A
20At a rough_________we will take another four weeks to finish this plan
Avalue
Bestimate
Caccount
[答案]B
三阅读理解(题4分40分)
2125题:阅读列短文ABC三选项中选出正确答案答案序号写答题纸
Passage 1
The meaning ofcommunicationgoes a lot deeper than people often thinkCommunication is about conceivingsendingreceivingand interpreting messages as well as confirming reception of these messagesA failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrousThere is a famous story of a British Army Commander who sent the messageSend reinforcementswe're going to advanceback to his Command Centerthrough along chain of subordinatesWhen the message finally reached the Command Centerit hadmutatedto becomeSend three and fourpencewe're going to a danceThe reinforcements never arrived
You can demonstrate this same principlealbeit on a less dramatic scaleby trying to play Chinese Whispers with more than 20 peopleIt is highly unlikely the same message you started with will be the one you end with
In a businessthere are three main types of communication failureEach has its own indicative signs
·The first type is known as allocative failureThis occurs when a firm is not gathering enough intelligence about its market or(most often) the information is not reaching the right pointsThe firm will not be allocating resources in step with the shifts in demandIf demand is rising but the firm is suffering from allocative communication failurethen stocks will fall and there will be under staffingIf the inverse happensthere will be a surplus of stocks and over staffing
·The second type is executive failurewhere communication to trigger specific eventsactions is either latelacking or in errorThe symptoms of this area general loss of direction in the company or departmentsa loss of coordination and an increase in complaints from customers as things happen late or not at all
·The final type is human failureThis occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective
communicationThis leads to alienated staffan increase in staff turnoveran increase in absenteeism and general frustration among staffCreativityespecially that which takes place across departmental boundariesis likely to suffer hugely as team synergy slips
21Confirming reception of the sent messages means
Athe messages are sent to right receivers
Bthe messages are correctly understood
Cthe messages are correctly understood by right receivers
[答案]C
22In the famous British Army Commander storywhich step probably did NOT go wrong in the communication chain?
AConceiving
BSending
CReceiving
[答案]A
23What is Chinese whispers?
AWho whispers in Chinese
BA game to pass message around in a whisper
CChinese people who don't normally talk very loudly
[答案]B
24Allocative failure does NOT happen when
Athe right information goes to the right place
Ba company gathers false information
Cthe correct information is not received by the right department or person
[答案]A
25According to the passagewhich of the following cases does NOT belong to human failure?
ADecreasing creativity across departments
BInadequate communication between departments
CIncreasing customer complaints
[答案]C
2630题:请根短文容判断出语句否正确正确写T错误写F答案写答题纸 Passage 2
In competitive marketsleaders are under increased pressure to maintain a positive work cultureA positive work culture cultivates greater employee satisfactiongreater employee satisfaction contributes to higher performancehigher performance impacts improved client outcomesimproved client outcomes contribute to service excellence
Positive work cultures are built overtime and need constant attentionSuch cultures are dependent on leadership vision and values
An effective leader sets the tone for the teamencourages a positive workplace culture an disable to bring about cultural change
Workplace culture is made up of the shared attitudesbeliefsbehaviorsvalues and expectations that influence the way people work in the workplaceIt isthe way we do things around here
Some cultural aspects are understood by all and are obvious such as turning up for wok on timewhile others maybeunwritten rulesthat are not so obvious for example how personal issues are resolved with work colleagues
Many factors that influence whether a workplace has a positive outlook are within the control of people who work in a workplaceThere are also factors out of their controlsuch as slumps in global prices or a change in demand and supplyThe company canhowevercontrol how they respond to these factors
Those companies that do create positive workplace environments develop a reputation in their community as beinggood to work for' and have a competitive edgeNot only are these companies more able to attract and retain peoplethey tend to be more stable as they proactively deal with issues and adapt to change
Teams work best when they are clear about what is expected of themThey are more able to deal with difficult issues if they feel the values of the organization are supportive of them
For a workplace culture to be positivethe direction and actions of the business must be consistent with the core values of the people in the workplaceThe people must trust each other and be able to openly express and exchange ideas
Working through these steps will help with developing a positive business culture
26A positive work culture will give workers more satisfaction
[答案]T
27Positive cultures have a lot to do with leadership vision and values
[答案]T
28The direction and actions for the business must differ from the core values of the employees in order for a workplace culture to be positive
[答案]F
29In competitive marketsleaders are under more and more pressure to keep a positive work culture
[答案]T
30Positive work culture can be built in a short period of time
[答案]F
四写作( 20 分)
31根求写作文解会议日程容根信息制定会议日程安排
The structure of a meeting agenda:
(1)Title of the meeting
(2)Time of the meeting
(3)Place of the meeting
(4)People who will attend the meeting
(5)Events in time sequence
09:00 09:40 10:05 10:20 12:00
Sofitel JinJiang Oriental Hotel
Arrivalregistrationpicking up meeting kits Exhibitor Day One
The First Participants Meeting of Expo(exposition) 2010ShanghaiChina
Report on the organizational structure and preparatory progress of Expo
Tea break(15m) (2F Entrance) WednesdayOct202008
Watching Expo image videofilm(10m) Work lunch(buffet)
Meeting Agenda
The First Participants Meeting of Expo(exposition) 2010ShanghaiChina
WednesdayOct202008 Day One
Sofitel Jin Jiang Oriental Hotel
Exhibitor
09:00 Arrivalregistrationpicking up meeting kits
09:40 Watching Expo image videofilm(10m)
10:05 Tea break(15m) (2F Entrance)
10:20 Report on the organizational structure and preparatory progress of Expo
12:00 Work lunch(buffet)
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