上海五星瑞吉红塔酒店培训教材—TAO-OH-SM-MC-D004 Monthly Press Luncheon


    THE ST REGIS SHANGHAI
    海瑞吉红塔酒店
    TRAINING ACTIVITY OUTLINE
    培训活动纲

    Task 务: Monthly Press Luncheon 月度媒体员午餐会

    Code 序号:OHSMMCC012

    Objectives目:At the end of this session each trainee will be able to know how to conduct monthly press luncheon professionally and efficiently
    课程结束学员够掌握样专业高效组织月度媒体员午餐会

    Standard标准:1 The Marketing Communications Manager will organise the Press Luncheon on monthly basis
    公关部理月组织次媒体员午餐会
    2 Press Luncheon is to be organised with proper planning and careful selection of invitees
    举行午餐会前应做充分准备邀请相关媒体员
    3 Each attendant will be provided with the most recent brochures
    会者收新宣传资料
    4 The date has to be carefully selected to encourage maximum turn up and to avoid competition against another event or function in the city
    仔细选择午宴日期便受邀媒体工作员参加避免活动突
    5 The Policy & Procedures of Entertainment applies
    应遵守宴请程序

    Resources培训器材:Whiteboard with mark pen
    白板马克笔

    Method
    培训方式
    Training Steps
    培训步骤
    Time
    时间
    Buzz
    集思广益
    Introduce briefly on what is the monthly press luncheon and discuss the preparation for luncheon with dividing the trainees into 2 group
    简介绍什月度媒体员午餐会学员分成两组讨需什准备工作
    20Minutes
    20分钟

    Ask trainees to explain their opinion on whiteboard respectively
    学员白板分解释
    State the objective and standard for this session
    陈述节课目标准
    20Minutes
    20分钟






    Demonstrate the following steps
    演列步骤
    1 The MarCom Manager will submit a name list of attendants to the Director of Sales & Marketing 10 days prior to the Press Conference
    举行午餐会议10天前公关部理应宴请媒体工作名单交市场总监批准
    2 Upon approval the MarCom Manager will send out invitation letter 5 days prior to the Press Conference 名单批准公关部理举行宴请前5天媒体员发出邀请函
    3 Invitation letter will state
    a Date & Time
    b Place ballroom name
    c Date of reply
    邀请函应包括容:
    a 日期时间
    b 点宴会厅名称
    c 回复日期
    4 The MarCom Coordinator will follow up with confirmation of attendance 4 days prior to the Press Conference
    公关部助理举行午餐会4天前确认媒体工作员参加数
    5 The MarCom Coordinator will make reservations at the outlets and advise the outlet manager of the entertained party
    公关部助理预订餐厅通知餐厅理
    6 The MarCom Manager will update all departments concerned any revision and amendments from time to time
    公关部理相关部门配合时通知基午宴新情况
    7 If necessary the MarCom Coordinator will call the attendants to check if pickup service is required
    果需话公关部助理应受邀者确认否需接车服务
    8 The General Manager Director of Sales & Marketing and the MarCom Manager will meet and greet every attendant upon arrival
    9 总理市场销售总监公关部理亲迎接问候受邀媒体员
    10 MarCom Coordinator will advise the outlet manager upon guest arrival
    公关部助理受邀媒体士达时通知餐厅理
    11 The consumption of food and beverage will be in line with Entertainment Policy and similar policy issued by Financial Controller
    餐饮消耗量宴请政策财务总监签发相关规定



    30Minutes
    30分钟







    12 The MarCom Manager will seek feedback and comments on
    a Hotel service and facility
    b Recent Promotion
    c Competition
    d Latest trend in local media
    公关部理负责收集反馈建议:
    a 饭店服务水设施
    b 新促销活动
    c 竞争手活动
    d 媒体新动态
    13 The MarCom Manager will see the guest off on departure
    公关部理午宴亲送媒体士离店


    Summary and test
    总结测验
    What department should be concerned for conducting the monthly press luncheon
    举行招媒体午餐应部门联系?
    What items should be paid attention to
    举行午宴应注意?































    10Minutes
    10分钟

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