国家开放学科商务英语3台机考总题库
说明：资料整理2024年8月14日适国家开放学科学员台期末机考考试
第题 交际语题库
题包含5题题2分计10分阅读话ABC三选项中选择填入空白处佳选项
★___________●According to lawthey refer to transportationconstructionfinanceinsurance and the likeCWhat do you mean by taxable services
★___________●AlrightI will try my bestCCan you give me a brief introduction about business tax
★And could you give me your signature here●________BSorryI’m afraid I didn’t quite catch that
★But what do you want me to do there●___________BYou have to give a presentation on what our products are
★By the waywhat do you want me to do there●_____CYou have to give a presentation on what our products are
★Can you show me the schedule●_________BSurea tight schedule as usual
★Can you show me the schedule●_________CSurea tight schedule as usual
★Do you mind telling me where you are from●________ACertainly not I’m from London
★Does modern logistics mean transportation and delivery●____________Modern logistics is more about effective and efficient flow of materials and informationBNoit’s not the whole story
CNoyou’re absolutely wrong
★Does modern logistics mean transportation and delivery●____________Modern logistics is more about effective and efficient flow of materials and informationBNoit’s not the whole story
CNoyou’re wrong
★Don’t hesitate to click on our website when you need us●__________Thank youBI will
★Don’t hesitate to click on our website when you need us●__________Thank youBSureI will
★Don’t hesitate to click on our website when you need us●__________Thank youBI will
★Excuse me________●It stands for strengthsweaknessesopportunities and threatsBwhat do you mean by SWOT
★_____●For individual income taxit is within the first 7 daysAWhat is the deadline for tax declaration
★Good afternoonCan I help you●______●A deposit account or a current accountCYesI’d like to open an account
★Good morning___Madam●Good morningI need a check to send to my publisher in New YorkAWhat can I do for you
★Good morning_________●Good morningI need a check to send to my publisher in New YorkAWhat can I do for youMadam
★Good morningFar East Logistics Company______●Good morningThis is Maggie BonnerI would like to know more about your productsCMay I help you
★Good morningFar East Logistics Company______●Good morningThis is Maggie BonnerI would like to know your freight forwarding businessAMay I help you
★Good morningFar East Logistics Company______●Good morningThis is Maggie BonnerI would like to know your freight forwarding businessCMay I help you
★Hello__________●Hellothis is Michael from Tianjin Vanguard Trading IncCWho is that
★Hellothis is Steven SmithNice to hear your voice again●HiMrSmith________CI would like to know more about the coverage of your freight forwarding business
★Hellothis is Steven SmithNice to hear your voice again●HiMrSmith________ CI would like to know about the coverage of your freight forwarding business
★Hellothis is Steven SmithNice to hear your voice again●HiMrSmith________ CI would like to know about the coverage of your freight forwarding business
★Hellothis is Steven SmithNice to hear your voice again●HiMrSmith__________the coverage of your freight forwarding businessCI would like to know about
★How is the movie Interesting●_________CFar from I should have stayed at home watching TV
★________It includes merchandisepackaging and shippingduty if requiredany taxes and insuranceBWhat does the estimate include
★I think a bus stop advertisement is a very wise chance to promote our products●______AYou said it
★I think a bus stop advertisement is a very wise chance to promote our products●______BYou said it
★I’m afraid we put less emphasis on the overall design of the whole project●_______COur main goal is to establish our brand name among our target audience
★KathyI’d like you to meet Maggie Jacobs●____MaggieYou’re doing a great jobAI’m pleased to meet you
★Let’s go over our promotion plan once againshall we●__________BOKWe have eight retailers and the team is preparing for a launch event
★May I suggest the sales start on or about October 1●________CGreatWe can start to prepare for the big event
★MorningMaggieCould you talk briefly about your career development●________CThanks for giving me this opportunityI started as a clerk in the…
★_________●OKWe have 8 major retailers running demonstrations at most branchesand…CLet’s go over our promotion plans againshall we
★_________●Thank youI must say I have a great staffCIt’s a pleasure to meet youBenSo you’re the one responsible for those outstanding sales figures I’ve seen
★_________●They refer to the royalties including patent right copy right trademark right and so onCWhat are intangible assets
★_________●They refer to the royaltiesincluding patent rightcopy righttrademark rightand so onAWhat are intangible assets
★_________●They refer to the royaltiesincluding patent rightcopyrighttrademark rightand so onCWhat are intangible assets
★_________●Thank youI must say I have a great staffCIt’s a pleasure to meet youBenSo you’re the one responsible for those outstanding sales figures I’ve seen
★Thenwhat kind of music are you going to have in the background●___________BWe’d better use light onesThey make the audience feel comfortable
★___________●Usuallythe similar contracts signed with other consignees are based on 12monthsBHow long is your consignment termnormally
★___________●We are headquartered in ShanghaiCWhere are your headquarters
★___________●We offer special services such as personal belongingsexpressholiday pickup and delivery services and so onAWhat kind of special services do you offer
★___________●Wellit is a separate departmentBut there are two laboratoriesone at each production plantCWhat about the Research and Development Department
★We would like to place an order for some of your C&Z desk units●________ACertainlywe keep a large supply in stock
★We would like to place an order for some of your C&Z desk units●________AThank you very muchWe keep a large supply in stock
★We would like to place an order for some of your C&Z desk units●____AGreatWe keep a large supply in stock
★What about the commission●______CI’m afraid you have to tell mefirsthow large your order is going to be
★What about the commission●______CI’m afraid you have to tell me how large your order is going to be
★What about the commission●______BI’m afraid you have to tell me how large your order is going to be
★What are they____●It’s a secretBut I’ll give you some hintsanywayBCan I have an idea about them
★What can I do for youMadam●_____remit 500 yuan in cash to my son in Beijing UniversityBI’d like to
★What can I do for youMadam●_________BI’d like to remit 500 yuan in cash to my son in Beijing University
★What can I do for youMadam●_________500 yuan in cash to my son in Beijing UniversityBI’d like to remit
★What does CIF refer to●It refers to costinsurance and freight
★What is it in particular you’re interested in●Your kitchenwareI suppose
★What is the criminal limit●The amount exceeds 10 of the amount that he should declare
★What kind of music are you going to have in the background●Light ones_________BIt makes the audience feel comfortable
★What kind of TV program do you like best●_______________CIt’s hard to say actually
★Why did you choose our company●_________CSorryI didn’t catch thatWould you say it again
★________●YescertainlyWe are a medium firm with about two thousand people in two different plantsBCould you tell me how your company is actually organized
★________●YesI will try my bestCCan you give me a brief introduction about it
★_______●YesI will try my bestBCan you give me a brief introduction about value added tax
★You are right How do you analyze our weaknesses●_______________AI’m afraid we put less emphasis on the overall design
★You need to pay a visit to our important customers from Chamberlain Automation Systems Company in Washington●_________ASorrycan you repeat the name of the company
第二题 词汇结构题库
题包含15题题2分计30分阅读句子ABC三选项中选择填入空白处佳选项
★_________a vacation is always a good way to get relaxation and refreshmentCTaking
★_________a vacation is always a good way to get relaxation and refreshmentCTaking
★_________an effective manager lies in knowing the right management styleCBeing
★A customer’s purchase usually begins with a________of possible itemsCcatalog
★A good salesperson is good at listening to and taking note of_________different people tell himAwhat
★A letter of_________is a document issued by a financial institution[答案]credit
★A marketer____buyers’ needs and desires in order to decide what products to make availableAfocuses on
★A sales department____many people who are based in different parts of the country or the worldAconsists of
★According to lawtaxable services refer to transportation_financeinsurance and the likeBconstruction
★According to lawthey refer to transportationconstructionfinanceinsurance and_________Cthe like
★Accounting errors will happen from time to time but many common accounting mistakes can________with proper planning and preparationBbe avoided
★Accounting errors will happen from time to time but many common accounting mistakes_____with proper planning and preparationBcan be avoided
★Additionallymake sure that your password is long enough to______easily being hackedAprevent it from
★Additionallymake sure that your password is long enough to________easily being hackedAprevent your account from
★After having seen the _____and samplesJenny makes the specific inquiryBcatalog
★All the prices on the list are subject___________our final confirmationAto
★An example of soft sell is to distribute free samples_____customers often respond favorablyAto which
★An example of soft sell is to______free samples to which customers often respond favorablyAdistribute
★An IT system at a personal computer manufacturer may help a manager_____the information and recommend an actionBanalyze
★Are there any other features worth_______about the organization of the companyAmentioning
★Assets appear on your balance_________Asheet
★Before I came to AmericaI______as an executive secretary with a trading company for one year in BritainBhad worked
★Being an_________manager means knowing when to use the right management styleCeffective
★Businesses can use free______to build rapport and engage customers in products or servicesCsamples
★Businesses can use free samples to build rapport and___customers___products or servicesBengage…in…
★By next year we will________enough money for the new carAsave
★Does that include the turnover_________in advanceBreceived
★Finallythey return the______to the people who bought shares in the companyCprofits
★Firms hold regular sales conferences______their entire sales force can meetreceive information and ask questions about new products and receive trainingAwhere
★Generally______business tax is based on taxable servicesthe transfer of intangible assets and sale of immovable property within ChinaCspeaking
★Good manners maybe varied_________cultural backgroundsCdue to
★Having been working in logistics for 3 yearshe is more_________than he used to beCconfident
★Headhunters or_______search firms specialize in finding the right person for the right jobCexecutive
★I can’t attend the meeting in Washington next week so I___you as the most able substituteChave proposed
★I didn’t know you_________a previous supplierAwere
★I have monthly remittances_________to me from the Canada Embassy and I’d like to have the money paid into an accountAsent
★I led and_________a sales team of 20 peopleBmotivated
★I plan to use the media mix to reach our______ Atarget market
★I think a bus stop advertisement is a very wise choice to_________our productsBpromote
★I think our marketing team is_________and the aftersales service is fast and effectiveBqualified
★I usually get a commission of about 6for the importsIt’s a general_______everywhere elseCpractice
★I was______devising sales strategies and targets for the West RegionBresponsible for
★I’d like 75 units by the end of the monthCould I get an______before placing an orderCestimate
★Ideally a________should be a winwin situation so both you and your customer will probably have to give in on some pointsBnegotiation
★Ideally a negotiation should be a winwin situation so both you and your customer will probably have to_________on some pointsAgive in
★If________to take care of the child in the mall inform the security guard at onceAasked
★If something is being manufactured overseas the International Trade Commission can enforce______rights according to the lawBpatent
★If the case reaches the criminal limitthe taxpayer my be accused______criminal responsibilities[答案]of
★If you need other tax registrations in addition to the ABNyou may need to provide_____informationBadditional
★I’ll______the exchange rate and service charge and then type up the check for youCfigure out
★I’ll______the exchange rate and service charge and then type up the check for youBfigure out
★Importing and exporting is transferring goods from one country to another while attention______to the laws and requirements of bringing goods out or into that countryBpaying
★In a soft sell approachthe salesperson tries to build trust with consumers by recommending a product and letting the consumers_________their own decisionsAmake
★In additionyou are required to____the Bank____your Social Security Number and two valid identification documentsAprovide…with
★In my opinionif we_____some new products for young peoplewe’ll have a bigger market shareBcome up with
★In order to make proper reservationswill you send your acceptance to us____a week before that dayCno later than
★In order to make proper reservationswill you send your acceptance to the attention of Professor Chen______a week before that dayCno later than
★In shortwithout informationa manager can only make___________blindlyBdecisions
★In some cases the search firm may already have a list of people with the___skills for the jobAappropriate
★International trade gives consumers and countries the opportunity to_____goods and services not available in their own countriesCbe exposed to
★Is______possible to take a 10minute break during the meeting tomorrow morningCit
★It does in the______of transfer of intangible assets or immovable propertyCcase
★It means you can_______online with usCtransact
★It_________bearing the uncertainties that are part of the marketing processCinvolves
★Jack felt quite disappointed with the movie because he had expected________to be much betterCit
★Mike is going to be separated from his job________he has a stellar work recordCeven though
★Modern logistics is more about effective and___________flow of materials and informationBefficient
★Moreoverreservations by credit card four weeks______guarantee availability of the room size requiredAin advance
★Moreoverreservations by credit card four weeks______guarantee availability of the room size requiredAin advance
★More young people_________the organization once it began to teach business skills as part of the school dayBjoined
★Most banks have a section_______you setup payeesCin which
★MrTanaka has subscribed an_________English language magazine from the United StatesBto
★MrThompson says that he will close the company________business improvesBunless
★Natural disasters have obviously caused the country’s economic________Ccrisis
★No matter________full his schedule is he can always get time off work to be with his familyAhow
★Nonot reallyIt is becoming more important with the_______economyCever growing
★Of courseI’d give you our lowest_______Cquotation
★Oftenteams can tackle problems more quickly than______you can accomplish on your ownAwhat
★One of the advantages of online banking is that it allows you to transfer money between accounts____Beffectively
★One of the advantages of online banking is that it allows you to____money between accounts effectivelyCtransfer
★One of the ways to help you stay energized is to engage in a quick conversation with highenergy colleagues because their positive energy may_______youArefresh
★One of the ways to help you stay________is to engage in a quick conversation with highenergy colleaguesAenergized
★Online banking developed in the late1990s and grew more popular over the years since it can make one’s financial life much___________to manageBeasier
★Online banking refers to banking activities that______over the Internet on a secure websiteAare carried out
★Our bank provides you quick and______electronic remittance for individualsBconvenient
★Our exhibition team is already_____setting up for computer showsCon the road
★Our new type of treadmill_________release next monthBis due for
★Our terms of payment are normally 30day bill of exchangedocuments_________paymentAagainst
★Please find enclosed our brochure and other leaflets______our range of servicesCoutlining
★Please just fill in this form with your name and address_________capital lettersBin
★Products are graded according to size and_______ Bquality
★Serving overseas customers may often be done by phonesfaxesletters or emails___so many personal visitsCwithout
★She is the CEO of Roston Sport Accessories________I told youCabout whom
★She is the CEO of Roston Sport Accessories________I told youCabout whom
★So I have a number of other________up my sleeveas wellAtricks
★Some of your products are________They might find a ready market in my countryBunique in design
★Sometimes a situation will________a direct style of managementCcall for
★Sometimes a situation will________a direct style of managementBcall for
★Sometimes your body languagegestures and expressions may tell people________about you than the words you useBmore
★Sometimes your body languagegestures and expressions may tell people________about you than the words you useAmore
★________the lawthey refer to transportationconstructionfinanceinsurance and the likeAAccording to
★Telephone selling may use the salespeople’s time ofon the roadmore________but a facetoface meeting is more effectiveCproductively
★That can lead________a bigger personal incometax bill[答案]to
★That is the reason________we’ve lost so many customersAwhy
★The bank________grand door faces south is Bank of ChinaCwhose
★The company’s new strategy is to refinance highly________properties not sell themAappreciative
★The following hints may help you stay energizedor at least_____until you can make the time for restBget you going
★The following hints may help you stay energizedor at least______until you can make the time for restAget you going
★The majority of your body is________waterIf you don’t hydrateyou’re going to feel tiredBmade of
★The management style you select will________your people skills and knowledgeand available resourcesAdepend on
★The manager asked me________I could finish my work before the weekendBwhether
★The newlydesigned advertisement____a higher click through rate by the end of next monthI supposeCwill bring about
★The newlydesigned advertisement______brought about a higher click through rate by the end of next monthCwill have
★The only thing I have is this bill________the publisher’s name and address________itAwith…on
★The organization started with a small number of children________ten to twelveBaged
★The payment is made by an irrevocable________letter of credit in our favourCsight
★The price of commodities________on many factors like qualitydemandsupplyetcCis based
★The relationship you have with a person________the kind of language you useAdetermines
★The total cost in log is ties in China is still higher than that in many other______countriesAindustrialized
★The total cost in logistics in China is still higher than_______in many other industrialized countriesBthat
★The total_______in logistics in China is still higher than that in many other industrialized countriesCcost
★The________you have with a person determines the kind of language you useArelationship
★There is the Planning DepartmentChow Fung is________thatBin charge of
★They are talking about how to make use of advertising to________the products[答案]promote
★They have signed the________to export textilesBcontract
★They use the money to buy the materials they need to make their product________they then sellCwhich
★They______the royaltiesincluding patent rightproprietary technologycopy righttrademark rightand soonBrefer to
★They______over at great length the matter of how to increase the sale of your products last nightCtalked
★This is Benthe one responsible for those________sales figures you have seenCoutstanding
★This is the best business program________has been accomplished this yearCthat
★This will make________easier to transfer money and make loan payments onlineBit
★Those mails are________to the company right awayAto be sent
★Through researchmarketers________find out the need for new pro duets and servicesAmay
★Tony doesn’t understand________Bwhy his colleagues so efficient
★Too many debts in a company easily________bankruptcyCresult in
★Trading globally allows us to expand our markets for both goods and services that otherwise may not have been________to usCavailable
★Usuallythe similar contracts________with other consignees are based on 12monthsAsigned
★We are a large chain of retailers and are looking for a manufacturer________could supply us with a large quantity of smart phones for the teenager marketCwho
★We are engaged in the development of real________ Cestate
[答案]C
★We have________in most major cities in ChinaBsubsidiaries
★We sell insurance coverthe________you pay will depend on the cover you requireCcharge
★We usually keep a large supply________stockCin
★We will have flown for 13 hours by the time we________to New YorkAwill get
★We will________an order with your company for digital camerasCplace
★We work closely________every large airline like Air ChinaAir France and American AirlinesAwith
★What is your opinion for promotion of our productsWhy don’t we try the online ads for our products
★What________we do if the company cut down on adsCshall
★When people in your team know where they fit in the big picturethey’re more likely_____to complete the taskAto be motivated
★When talking to people within your company_______don’t speak your languageyou may have to use EnglishAwho
★When talking to people within your company______don’t speak your languageyou may have to use EnglishAwho
★When you send in your reportyou also have to file a report________your tripBsummarizing
★When you sent in your reportyou also have to file a report________your tripBsummarizing
★When you set up your online bankingbe sure________all of your accounts at the bank are listedCthat
★Whether you leave town for a day or for a weekhaving something fun you______will excite you and stimulate energyAhave been looking forward to
★With the rapid economic growth in Chinathe logistics industry is________greatlyAexpanding
★With the RMB account you can________and deposit RMB cash directlyBwithdraw
★Without informationa manager will not know what consumers wanthow much inventory is____and when more pro duets should be produced and shippedAin stock
★__________you go to visit a new customer to negotiate a saleyou should find out as much as you can about themCBefore
★__________you have said is very important to usAWhat
★__________you’d have to tell me how large your order is going to beCI’m afraid
★______your price be competitive and date of shipment acceptablewe intend to place a large order with youBShould
★You are the right person for the job that________your application to the advertisementArelates
★You are the right person for the job that________your application________the advertisementCrelates… to…
★You can apply for an A US keywhich means you can________online with us and update your details onlineBtransact
★You can get the goods________to your door so quickly nowadaysCdelivered
★You can inform your embassy of your account number so that your money can be__directlyAtransferred
★You can send them gifts________your best clientsBin honor of
★You can send them gifts________your most loyal customersCin honor of
★You just send the faulty product back to them and they________it free of chargeAwill replace
★You seewith the rapid economic growth nowadays in Chinathe logistics industry________greatlyCis expanding
★Young people can learn how entrepreneurship works by________their own companiesBoperating
★Your Tshirts found a ready market in the eastern part of our country________2014Bin
第三题 阅读理解选择题题库
题包含5题题4分计20分阅读短文ABC三选项中选择正确答案
★Being an effective manager means knowing when to use the right management styleSome stylesfor instanceare more peopleorientedwhile others tend to focus on a project or productThe management style you select will depend on your people skills and knowledgeavailable resources(like time and money)desired resultsandof coursethe task before youThe common management styles can be summarized into three categoriesThe participatory style is the first of its kindHereit is critical to give each employee an entire task to completeIf that’s not possiblemake sure the individual knows and understands his or her part as it relates to the projector taskWhen people in your team know where they fit in the big picturethey’re more likely to be motivated to complete the task
Following thatwe have the directing styleSometimes a situation will call for a direct style of managementPerhaps a tight deadline loomsor the project involves numerous employees and requires a topdown management approachHerea manager answers five questions for the employeesWhatWhereHowWhyand WhenLet employees know what they need to dohow they’re going to do itand when the questions must be finishedThe last one is the teamwork styleIf you want to speedup a project and choose the best process for completing that projectmanaging by teamwork is the way to goWhen you motivate people to pool their knowledgethe results may exceed your expectationsOftenteams can tackle problems more quickly than what you can accomplish on your ownThe giveandtake can create a process that you can repeat in other projects
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Being an effective manager lies in knowing the right_________
Aknowledge
Bskills
Cmanagement style
[单选题]◆Which of the following is NOT mentioned as a focus of different management styles
APeople
BCustomers
CProject
[单选题]◆Which of the following can’t be inferred from the passage
AThe management style is likely to change because the manager has been replaced
BThe management style is likely to change because the desired results have changed
CThe management style is likely to change because the available resources have changed
[单选题]◆When people in your team know where they fit in the big picturethey are more likely to be_________to complete the task
Afrustrated
Breluctant
Cinspired
[单选题]◆If you want to speed up a project and choose the best process for completing that projectyou can resort to_________
Ateam work
Btopdown management
Ctight deadline
★Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understandBoth of them can workThe effect depends on the type of customers and the type of products
A hard sell is a kind of more direct and forceful sales tacticsThe salesperson just keeps explaining how good the product iswhy people should buy it and even how the prices might in er ease if the consumer walks off
A soft sell is a different approachThe salesperson tries to build trust with consumersHe doesn’t put pressure on them to buy thingsjust recommending a product and letting the consumers make their own decisions
An example of soft sell is to distribute free samples to which customers often respond favorablyBusinesses can use free samples to build rapport and engage customers in products or servicesRecommending products between friends is a little bit like doing soft sellingPeople don’t really care if someone else buys the productThey are just giving their honest opinions and trying to be helpful
Humor in advertising is also used to attraet the consumer’s attention and get them interested in the products or servicesCustomers often resist hard sales tacticsthus making softselling much more effective for success
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Customers often_________hard sales tacticsthus making softselling more effective for success
Aresist
Boppose
Cobject
[单选题]◆Examples of soft sell mentioned in the passage include_________
Acollecting free samples from customer
Brecommending products among friends
Ctelling customers that the products are good
[单选题]◆Making humorous advertisements is one of the approaches companies use to_________
Areduce selling costs
Battract people’s interests
Cavoid the shortage of sales staff
[单选题]◆According to the passage the author indicates that_________
Asoft sell is preferred by business companies
Bhard sell is rarely resisted by customers
Csoft sell is expensive
[单选题]◆What’s the topic and main idea of the passage_________
ASelling StrategySales Staff
BSales StaffWhat Sales Staff Should Know
CSelling Strategy Hard Sell and Soft Sell Strategies
★Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understandBoth of them can workThe effect depends on the type of customers and the type of products
A hard sell is a kind of more direct and forceful sales tacticsThe salesperson just keeps explaining how good the product iswhy people should buy it and even how the prices might increase if the consumer walks off
A soft sell is a different approachThe salesperson tries to build trust with consumersHe doesn’t put pressure on them to buy thingsjust recommending a pro duet and letting the consumers make their own decisions
An example of soft sell is to distribute free samples to which customers often respond favorablyBusinesses can use free samples to build rapport and engage customers in products or servicesRecommending products between friends is a little bit like doing soft sellingPeople don’t really care if someone else buys the productThey are just giving their honest opinions and trying to be helpful
Humor in advertising is also used to attract the consumer’s attention and get them interested in the products or servicesCustomers often resist hard sales tacticsthus making softselling much more effective for success
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆What’s the topic and main idea of the passage
ASelling StrategySales Staff
BSales StaffWhat Sales Staff Should Know
CSelling StrategyHard Sell and Soft Sell Strategies
[单选题]◆Customers often___________hard sales tacticsthus making softselling more effective for success
Aresist
Boppose
Cobject
[单选题]◆Examples of soft sell mentioned in the passage include___________
Adistributing free samples to customer
Brecommending products among friends
Call the above
[单选题]◆Making humorous advertisements is one of the approaches companies use to___________
Areduce selling costs
Battract people’s interests
Cavoid the shortage of sales staff
[单选题]◆According to the passage the author indicates that___________
Asoft sell is preferred by business companies
Bhard sell is rarely resisted by customers
Csoft sell is expensive
★Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understandBoth of them can workThe effect depends on the type of customers and the type of products
A hard sell is a kind of more direct and forceful sales tacticsThe sales person just keeps explaining how good the product iswhy people should buy it and even how the prices might increase if the consumer walks off
A soft sell is a different approachThe sales person tries to build trust with consumersHe doesn’t put pressure on them to buy thingsjust recommending a product and letting the consumers make their own decisions
An example of soft sell is to distribute free samples to which customers often respond favorablyBusinesses can use free samples to build rapport and engage customers in products or servicesRecommending products between friends is a little bit like doing soft sellingPeople don’t really care if someone else buys the productThey are just giving their honest opinions and trying to be helpful
Humor in advertising is also used to attract the consumer’s attention and get them interested in the products or servicesCustomers often resist hard sales tacticsthus making softselling much more effective for success
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆What’s the topic and main idea of the passage
ASelling StrategySales Staff
BSales StaffWhat Sales Staff Should Know
CSelling StrategyHard Sell and Soft Sell Strategies
[单选题]◆Customers often_________hard sales tacticsthus making softselling more effective for success
Aresist
Boppose
Cobject
[单选题]◆Examples of soft sell mentioned in the passage include_________
Atelling customers how good a product is
Brecommending products among friends
Cputting pressure on customers to buy products
[单选题]◆Making humorous advertisements is one of the approaches companies use to_________
Areduce selling costs
Barouse people’s interests
Cavoid the shortage of sales staff
[单选题]◆According to the passage_________
Asoft sell is expensive
Bhard sell is rarely resisted by customers
Csoft sell is preferred by business companies
★Importing and exporting is transferring goods from one country to another while paying attention to the laws and requirements of bringing goods out or into that country If you want to import in large quantities for commercial purposes you’ll need to have the consent of the local customs department and the right paperwork Import and export are the basics of international trade If you are looking forward to starting your own business in the field of importing and exporting business then here are some tips for starters
Foreign embassies provide nice programs and a great deal of information about their goods to promote exporting You can find out exactly what it is you are looking to buy If you are exporting you can approach your local department of trade and see what plans they have on offer to promote exports Besides you should consult the tax department to find out if there is a particular process to setting up an importing and exporting company and what documentation you will require It is also necessary that you find out about any licensing requirements for importing and exporting of goods Some countries do not allow their goods to go to a certain country and vice versa this is known as an embargo In this way you can make sure that there are no embargoes with the country you are looking to trade with
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆This passage is targeted NOT for_________(红色字体题正确答案选项)
Aseniors
Bstarters
Cbeginners
[单选题]◆Import and export are the basics of_________(红色字体题正确答案选项)
Ainternal trade
Binternational trade
Cnational trade
[单选题]◆Foreign embassies provide both programs and_________to promote foreign trade(红色字体题正确答案选项)
Agoods
Binformation
Cpromotion
[单选题]◆Starters can consult_________departments for information(红色字体题正确答案选项)
Aforeign
Bpolice
Clocal
[单选题]◆Some countries do not allow international tradeand it is called_________(红色字体题正确答案选项)
Aimport
Bembargo
Cexport
★In businesspeople have to deal in person with all kinds of peopleWhen talking to people within your company who don’t speak your languageyou may have to use Englishthese people maybe colleagues or coworkerswho may work with you in your own departmentin another part of the building or in another branchAnd you may also have to deal with people from outside the organizationclientssuppliersvisitors and members of the publicMoreoverthese people maybe friends or strangerspeople of your own ageor people who are younger or older than you
The relationship you have with a person determines the kind of language you useFor exampleit’s not appropriate to say’Hihow are you’when meeting the Managing Director of a large company or to say’Good morningit’s a great pleasure to meet you when being introduced to a person you’ll be working closely within the same team
People usually for man impression of you from the way you speak and be havenot just from the way you do your workPeople in different countries have different ideas of what sounds friendlypolite or sincereand of what sounds rude or unfriendlyGood manners in your culture maybe considered bad manners in anotherSometimes your body languagegestures and expressions may tell people more about you than the words you use
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆The topic of the passage is_________
Aselfimage in business situation
Bthe importance of appropriate choice of language
Cdealing with people in business
[单选题]◆The language you use when talking with people in business is decided by_________
Ayour relationship with the particular person
Byourself
Cyour boss
[单选题]◆People usually for man impression of you from_________
Ayour way of doing jobs
Byour language and manners
Cyour facial expressions
[单选题]◆Good manners in your culture maybe considered bad manners in anotherGood manners in this statement mean_________
Ato be have politely
Bto be have lovely
Cto be have aggressively
[单选题]◆The message of the article is that_________
Adealing with people successfully in business is not easy
Bclients with different cultural background is most challenging
Clanguage plays a very important role in setting up business relationship
★Information is important because it provides the facts that supply chain managers use to make decisionsWithout informationa manager will not know what consumers wanthow much inventory is in stockand when more products should be produced and shippedIn shortwithout informationa manager can only make decisions blindly
Managers must understand how information is gathered and analyzedThis is where information technology comes into playInformation technology serves as the eyes and ears of management in a supply chaincapturing and delivering the information necessary to make a good decisionFor instancean IT system at a personal computer manufacturer may help a manager analyze the information and recommend an actionThe manager can use the remaining chips firstthen look at demand forecastand determine whether to order more chips
There are four reasons why timely and accurate information has become more important for effective logistics system design and operationsFirstcustomers recognize information about order statusproduct availabilitydelivery scheduleand shipment tracking as necessary elements of total customer serviceThenmanagers realize that information can be used to reduce human resource requirementsWhat’s moreinformation increases flexibility with regard to howwhenand where resources maybe used to gain strategic advantageAnd finallyenhanced information transfer and exchange capability of using the Internet is changing relationships between buyers and sellers and refining channel relationships
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Why is information important to supply chain managers
ABecause managers need the information to make decisions
BBecause managers need to know what consumers want
CBecause managers want to know the product inventory
[单选题]◆Which is NOT the function of information technology
AInformation technology works to capture necessary information
BInformation technology is used to deliver necessary information
CInformation technology is applied to gather as much information as possible
[单选题]◆What is NOT considered as a necessary element of total customer service
Apro duet price
Border status
Cshipment tracking
[单选题]◆What kind of flexibility does the information increase
AThe flexibility to buy resources
BThe flexibility to use resources to gain strategic advantage
CThe flexibility to ask questions about resources
[单选题]◆What is changing the relationships between buyers and sellers
AThe available products
BThe use of the Internet to exchange information
CThe overall customer service
★It takes a lot of time and effort to develop and maintain a marketing campaign that resonates(鸣) with your potential clientsHoweveryou should think more about how to develop a marketing campaignAfter allwe’re always looking for ways to increase our competitivenessHere are some marketing strategies for you to checkout
Partner(结伴)with alliesMarketing partnerships have many benefits to push a marketing campaignFor starterswhen you stand side by side with someon
e elseyou can deliver better contentIf you are at the top of your businessmarketing partnerships are cheaper to maintain your success and expose your brand
Embrace usergenerated contentAccording to a survey of 839 millennials (千万富翁) they spend 54hoursaday communicating with their peersabout 30 percent of their total media timeSimilarlyyou can also make this by sharing personal stories and exchanging ideas with your customersThis is a good way of carrying out advertisement
Help customers solve a problemAs perfectly stated on Hub SpotYou’re in business because you provide solutionsSome of the ways you can help customers solve a problem is bycreating howtocontentoffering exclusives that make their lives easierlistening to them or answering their questionsor creating APPs or tools
Let customers interactNo matter what product or service you’re offeringyour customers want to interact with your companyor at least other customersAMCfor examplecreated an online tool that allowed you to write down your imaginationsAmerican Express connects smallbusiness owners to each other and helpful resources through its open forum
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆This article mainly talks about__________
Asome marketing strategies
Byour potential clients
Ccommunicative skills
[单选题]◆You are suggested in the second paragraph to__________
Afight against your opponent
Bfind allies with someone else
Calways focus on yourself
[单选题]◆To embrace usergenerated content does good at__________
Amaking friends with strangers
Bchoosing capable employees
Ccarrying out advertisement
[单选题]◆Which of the following is NOT away of helping customers solve a problem
ACreating howtocontent
BListening to customers
CHaving dinner with customers
[单选题]◆AMC created an online tools o that__________
Aone can write down what he imagines
Byour dreams and thoughts will come true
Cthey can gather information from customers
★No matter how small your business is and what industry you are inyour company has assetsFrom a computer to a processing plantevery single thing your company owns is an asset
Assets can be in different formsSome assets are physicalsuch as computersfiling cabinetsand delivery vansOthers are legally binding promisessuch as accounts receivablethe money owed to your companyStill others seem to exist more on paperfor examplea year’s worth of insurance paid in advanceNo matter what form it takesanything with monetary value that your company owns counts as an asset
Assets appear on your balance sheetreporting the key financial statements at the end of each accounting periodYour assets will be split into different types to make analysis easierThe order in which you list them on the balance sheet typically matches the way they appear in your chart of accounts
Assets do more than just show up on reportsthoughThey are the resources your company uses to produce revenueYour business cannot bring in sales without assetsFor productbased businessesyou can’t produce anything without proper assetsIt’s true for service companies as wellAt leastyou have to have cash to pay your expenses and to help get the word out that your company existsService companies also need basic tools to provide service to customersa hair stylist needs a chairscissorsand styling toolsan accountant needs a computer and a lot of file cabinetsAssets are key factors for any business
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Which of the following is NOT physical asset
AFiling cabinets
BAccounts receivable
CDelivery vans
[单选题]◆According to the passagewhere do the assets appear
AThe balance sheet
BThe income statement
CThe cash flow
[单选题]◆What do you think an accountant is responsible for
AAn accountant is responsible for hair design
BAn accountant is responsible for computer repair
CAn accountant is responsible for bookkeeping
[单选题]◆According to the passagewhich of the following is INCORRECT
AEvery business has assets
BAssets can be in different forms
CEvery business can bring in sales without assets
[单选题]◆What is the passage discussing about
AEvery business has assets
BAssets can be in different forms
CAssets appear on the balance sheet
★The biggest mistake a workplace leader can make with office culture is failing to devise one at allHow do you know if your office culture is helpingor hurtingyour employeesand as a result your bottom lineDesigning a thoughtful(周) office culture is so important for a new companyHere are some aspects where a leader should be careful not to make mistakes
A cohesive(谐致) office culture starts at the top and is built with intentionFacebook’s founder projects a laidback vibe(氛围) That sets the tone for his 200 billion companywhere he visits weekly Q and A sessions from his staffloads up the perksand courts a young team that closely mirrors his target marketpositioning Facebook is especially designed for their wants and needs
Strict dress code or early start time may seem like an easy way to build professionalism (职业化) in your workplacebut is there a good reason for itStrict requirements that work in a law office may erode the work ethic at a hip tech start upMake sure to backup your rules with reasonFor exampleat Culture Studioa Tshirt design and printing companyyou’d better believe there’s no place fortiesEmployees are encouraged to dress down in their brand’s merchandise or their competitors’
Leadership shouldn’t abandon culture development thereGood employees tend to be goal oriented overachieversso put your budget on that with teambuilding activitiescontestsand incentives for the bestThink critically about the ideal employees for your teamwhat makes the tickand how you can support themwithin and outside of their role in the company’s goals
Setting the tone for your workplace starts with each hire and at every level in the companyAt digital marketing firm Mabblyevery hiring decision is made with the company’s vision in mind：a creative and young team of approachable(伸手)guides that help clients to understand the seemingly mysterious world of PR(public relations) in this internet age
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆What is the main topic of this article
AHow to write business emails and memos
BHow to design a thoughtful office culture
CHow to set rules for employees to follow
[单选题]◆The example of Facebook is to show___________
Aone should built a cohesive office culture on purpose
Bhow you can use Q and A sessions from your staff
Coffice culture must reflect your own wants and needs
[单选题]◆It is suggested that one should___________in the third paragraph
Aset the tone for one’s company
Bdrop strict dress code or early start time
Cbackup office rules with reason
[单选题]◆What doesput your budget on thatmeans in the fourth paragraph
ATo withdraw the money
BTo pay more attention to it
CTo invest money and efforts
[单选题]◆Mabbly is targeted in___________
Ahelping clients to understand the PR world
Battracting as many investments as possible
Cmaking a link between selling and buying
★These are the latest manifestations of a worrying obsession with ecommerce and the Internet in Asia’s largest economiesIn MarchBeijing announced its newInternet Plusplan to expand Internet connectivityPremier Liwhen describing itbrought up the mobile Internetcloud computingbig dataintelligent manufacturingand the Internet of Thingsin a manner similar to business leaders in AmericaNor is this digital obsession restricted to ChinaIndian Prime Minister Narendra Modi’s meeting with Mark Zuckerberg at Facebook’s headquarters received as muchif not moremedia attention as his address on sustainable development to the United Nations days earlier
The claim that the Internet will fundamentally transform development is unproven(未证实)and untestedWhat is clear is that the Internet makes consumption easierfaster and more expansive than ever beforeAnalysts have thus looked toecommerce and China’s Internet giants to helpsaveChina’s economic model from slowing down
By extensionChina and India must havedreamsthat are bigger than the InternetThey need to take the lead in finding a new model of development for the 21Century that intelligently make use of science and technologybut without being seduced by musings about ecommerce that mask deep structural flaws of current economic modelsResolving those pressing issues should be the realinnovationthat lies at the heart of any development program
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Jack Ma hopes eWTO can help___________________
Acooperation between companies
Bsuccess of small business online
Cpeople look for friends and lovers
[单选题]◆Digital obsession in the second paragraph refers to___________________
Aproblems caused by Internet
Btrades between China and America
Cpassion on Internet business
[单选题]◆Which is NOT true according to the third paragraph
AIt is not clear that how the Internet will deeply influence development
BThe Internet makes people harder to sell products and buy goods
CEcommerce is likely to contribute to China’s economic development
[单选题]◆China and India need to___________________
Afind a new model by using science and technology
Bfind a solution to take place of online business
Cfind a cure to deal with diseases in the 21Century
[单选题]◆What is the author’s attitude to China’s development of online business
ANegative
BPositive
CNeutral
★With economic developmentChinese banks are extending services in more and more countries The following is a brief introduction to RMB business for personal customers offered by the Bank of China in the United States
To open a RMB account with the Bank of China in the USAyou must first open a USD account Of coursea minimum deposit requirement is needed for both the USD and the RMB accounts Then you must complete the Bank’s Account Application Form and an Internal Revenue Service (IRS)Form on your status In additionyou are required to provide the Bank with your Social Security Number and two valid identification documents One is your Passport or Driver’s Licensethe other is your major credit cardemployee identification card or health insurance card
With the RMB account you can withdraw and deposit RMB cash directly The daily limit is 20000 yuan on each transaction Usually a service fee is charged for withdrawals above 3000 yuan You can also exchange USD for RMB or exchange RMB for USD The daily limit is USD 4000 worth of RMB Be careful about the exchange rates They might not be the same as the exchange rates offered in China
For further informationyou can call at the bank’s customer service hotline at 123456789 to the extension 9578or pay a visit to WWWbocusacom
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆To open an RMB account with the Bank of China in the USAyou must first open a(n)_________account(红色字体题正确答案选项)
ARMB
BHKD
CUSD
[单选题]◆There is a minimum deposit requirement for_________(红色字体题正确答案选项)
Athe USD account only
Bthe RMB account only
Cboth the USD and the RMB accounts
[单选题]◆Which of the following is not valid identification documents for opening an RMB account in the USA(红色字体题正确答案选项)
ADriver’s License
Bdebit card
Chealth insurance card
[单选题]◆The daily limit for withdrawal and deposit is_________on each transaction(红色字体题正确答案选项)
A20000 yuan
B3000 yuan
C4000 yuan
[单选题]◆For exchanging USD for RMB or exchanging RMB for USDthe daily limit is_________worth of RMB(红色字体题正确答案选项)
AUSD2000
BUSD3000
CUSD 4000
第四题 阅读理解判断题题库
题包含5题题4分计20分阅读短文判断句子正误正确选T错误选F
★A recent survey of UK business asked the questionWhat reasons do you have for employing migrant workers The answer was good news for EU citizens who want to come and work in the UK and bad news for young British people looking for workAbout 20 per cent of employers think that migrant workers are more productive and have a more positive attitude to work than British workersIn addition25 per cent of businesses can’t find British workers with the necessary skillsand almost 20 per cent can’t find people with the right experienceOne hotel manager saidIf I had a choice between a local person and an EU migrantI would always choose the migrant workerIn my experiencethey work harder and have better skills
The UK is a popular destination for skilled workers and graduates from countries like Poland and the C zech RepublicMany work in agriculture or the tourism industryor in small business in the financial services and technology sectorsSome come to earn more money while others are looking for experience they can’t get at homeArturfrom PolandsaysI work for an IT company and I would never get this level of experience at homeBut I spent six months as a painter when I first arrived If I repeated the experiencewould try to find a good job firstJakubfrom the Czech RepublicsaidI was sure I would find work quicklyand I didThe money is quite goodbut if my English was betterI would have more opportunities for promotionSo now I’m studying Again
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆The survey asked companies if they would employ migrant workers(红色字体题正确答案选项)
AT
BF
[判断题]◆About 20 percent of companies employ migrant workers(红色字体题正确答案选项)
AT
BF
[判断题]◆Most employers think that migrant workers are better than British workers(红色字体题正确答案选项)
AT
BF
[判断题]◆Artur could also get the high level of experience at home in Poland(红色字体题正确答案选项)
AT
BF
[判断题]◆Jakub found a job when he arrived in the UK(红色字体题正确答案选项)
AT
BF
★Accounting errors will happen from time to timebut many common accounting mistakes can be avoided with proper planning and preparationHere are the top seven accounting mistakes that should be paid more attention to
(1)Not knowing your true cash balance：Due to things like automatic payments and bank chargesmoney that appears in your cash drawer and your checking account may already be spent
(2)Mistaking profits for cash：When you have a lot of credit salesyour company can post big profits without seeing any cash
(3)Paying bills too soon：If your vendors give you thirty days to pay themtake itUnless you get a discount for paying earlypaying your bills only when they＇re due improves your company＇s cash flow
(4)Avoiding bookkeeping tasksNot recording and posting transactions regularly leaves you with a mountain of bookkeeping to deal within the end
(5)Paying accidental dividendsEvery time a corporation owner takes money out of his businessit counts as a dividendThat can lead to a bigger personal incometax bill
(6)Not keeping personal finances separate from business：Mixing up business and personal money can cause bookkeeping and legal problems
(7)Setting prices too lowKnow your costs before you set product or service pricesor you run the risk of losing money on every saleA simple breakeven analysis can help you set prices at a profitable level
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Accounting mistakes are inevitable even with careful handling
[答案]F
[判断题]◆With a lot of credit salesyour company may have no cash at hand
[答案]T
[判断题]◆It is recommended not to pay bills too soon
[答案]T
[判断题]◆Business money and personal money can be mixed up
[答案]F
[判断题]◆Try your best to understand your costs before you set prices for your products or services
[答案]T
★FUNCTIONS OF LOGISTICS
Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportationwarehousing and storageloading and unloadinggoods handlingpackingdistribution processing delivery and information managementFor exampleafter a commercial transaction is donelogistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective mannerDuring the transfer processlogistics facilitiesequipment(carriers)administration of information and standardization are needed
Logistics has three major functionsFirstlyit creates time valueThe same goods can be valued differently at different timesGoods are often in stagnation during the transfer processwhich is called the storage of logisticsSecondlyit creates location valueThe same goods can be valued differently at different locationsThe value added during the transfer process is the location value of logisticsThirdlyit creates distribution processing valueSometimes the distribution processing changes the packages of the goodsThat isduring this stageit cuts large packages of goods into smaller partswhich creates added value for goods
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Logistics is the physical flow process of goods from the seller to the buyer
[答案]T
[判断题]◆Administration of information and standardization are needed during the transfer process
[答案]T
[判断题]◆Storage creates the location value for goods
[答案]F
[判断题]◆The same goods can be valued differently at different times and locations
[答案]T
[判断题]◆Large packages of goods should always be cut into smaller parts to create added value
[答案]F
★International trade is the exchange of goods and services between countriesIt gives consumers and countries the opportunity to be exposed to goods and services not available in their own countriesAlmost every kind of product can be found on the international market
foodclothesspare partsoiljewelrywinestockscurrencies and waterServices are also tradedtourismbankingconsulting and transportationA product that is sold to the global market is an exportand a product that is bought from the global market is an import
International trade can benefit us a lotTrading globally allows us to expand our markets for both goods and services that otherwise may not have been available to usIf you walk into a supermarket and are able to buy Indonesian bananasBrazilian coffee and a bottle of French wineyou are experiencing the effects of international trade
International trade brings US both advantages and disadvantagesFor instanceinternational trade may also make the world economy easily affected by factors like pricessupply and demandas well as global eventsPolitical change in As afor examplecould result in an increase in the cost of laborthereby increasing the manufacturing costs for an American sneaker company based in Malaysiawhich would then result in an increase in the price that you have to pay to buy the tennis shoes at your local mallA decrease in the cost of laboron the other handwould result in you having to pay less for your new shoes
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆International trade exchanges goods and services between different countries and regions
[答案]T
[判断题]◆Every kind of goods and services can be found on the global market
[答案]F
[判断题]◆A product that is bought from the global market is an export
[答案]F
[判断题]◆International trade may easily affect world economy
[答案]T
[判断题]◆Political change in one country has nothing to do with international trade
[答案]F
★LEARNING BUSINESS SKILLS THROUGH JUNIOR ACHIEVEMENT
Junior Achievement is an international movement to educate young people about business and economics for the purpose of helping them prepare to succeed in a world economy11 The organization is the largest of its kind
Junior Achievement has gone through different stages in its development12 It was started by two business leadersHorace Moses and Theodore Vailand Senator Murray Crane in 1919 in SpringfieldMassachusettsThe organization started with a small number of children aged ten to twelveFor more than 50 yearsJunior Achievement programs met after school as a group of business clubsBut in 1975Junior Achievement began to offer classes during school hoursMany more young people joined the organization once it began to teach business skills as part of the school dayIn 2004Junior Achievement Worldwide was formed
The Junior Achievement programs teach about businesseshow they are organizedand how products are made and sold13 The programs also teach about the American and world economies and business operationsYoung people can learn how entrepreneurship works by operating their own companiesFor instancethe students develop a product and sell shares in their companyThey use the money to buy the materials they need to make their productwhich they then sellFinallythey return the profits to the people who bought shares in the companyIt is reported that in the United States alonethere are more than 22000 places that hold Junior Achievement events currentlyAccording to Junior Achievementabout 287000 volunteers support its programs around the world
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆This passage is about Junior Achievementan international movement to educate young people about businesses and economics
[答案]T
[判断题]◆Junior Achievement was started by two business leaders in Massachusetts
[答案]F
[判断题]◆Classes during school hours have been available in Junior Achievement for more than 60 years
[答案]F
[判断题]◆Junior Achievement has been worldwide since 1919
[答案]F
[判断题]◆Volunteers of Junior Achievement teach about the American and world economies and business operations
[答案]T
★LEARNING BUSINESS SKILLS THROUGH JUNIOR ACHIEVEMENT
Junior Achievement is an international movement to educate young people about business and economics for the purpose of helping them prepare to succeed in a world economy11 The organization is the largest of its kind
Junior Achievement has gone through different stages in its development12 It was started by two business leadersHorace Moses and Theodore Vailand Senator Murray Crane in 1919 in SpringfieldMassachusettsThe organization started with a small number of children aged ten to twelveFor more than 50 yearsJunior Achievement programs met after school as a group of business clubsBut in 1975Junior Achievement began to offer classes during school hoursMany more young people joined the organization once it began to teach business skills as part of the school dayIn 2004Junior Achievement Worldwide was formed
The Junior Achievement programs teach about businesseshow they are organizedand how products are made and sold13 The programs also teach about the American and world economies and business operationsYoung people can learn how entrepreneurship works by operating their own companiesFor instancethe students develop a product and sell shares in their companyThey use the money to buy the materials they need to make their productwhich they then sellFinallythey return the profits to the people who bought shares in the companyIt is reported that in the United States alonethere are more than 22000 places that hold Junior Achievement events currentlyAccording to Junior Achievementabout 287000 volunteers support its programs around the world
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆This passage is about Junior Achievementan international movement to educate young people about businesses and economics
[答案]T
[判断题]◆Junior Achievement was started by two business leaders in Massachusetts
[答案]F
[判断题]◆Classes during school hours have been available in Junior Achievement for more than 60 years
[答案]F
[判断题]◆Junior Achievement has been worldwide since 1919
[答案]F
[判断题]◆Volunteers of Junior Achievement teach about the American and world economies and business operations
[答案]T
★Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportationwarehousing and storageloading and unloadinggoods handlingpackingdistribution processing delivery and information managementFor exampleafter a commercial transaction is donelogistics will carryout the transfer of goods from the seller to the buyer for the lowest cost and in the most effective mannerDuring the transfer processlogistics facilitiesequipment(carriersadministration of information and standardization are needed
Logistics has three major functionsFirstlyit creates time valueThe same goods can be valued differently at different timesGoods are often in stagnation during the transfer processwhich is called the storage of logisticsSecondlyit creates location valueThe same goods can be valued differently at different locationsThe value added during the transfer process is the location value of logisticsThirdly it creates distribution processing valueSometimes the distribution processing changes the packages of the goodsThat isduring this stageit cuts large packages of goods into smaller partswhich creates added value for goods
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Logistics is the physical flow process of goods from the seller to the buyer
[答案]T
[判断题]◆Administration of information and standardization are needed during the transfer process
[答案]T
[判断题]◆Storage creates the location value for goods
[答案]F
[判断题]◆The same goods can be valued differently at different times and locations
[答案]T
[判断题]◆Large packages of goods should always be cut into smaller parts to create added value
[答案]F
★Online banking refers to banking activities that are carried out over the Internet on a secure websiteIt developed in the late1990s and grew more popular over the years since it can make one＇s financial life much easier to manage
Firstyou can use online banking to pay your billsMost banks have a section in which you setup payeesFill out the information onceyou can simply choose that profile every time you pay a bill online
Secondonline banking allows you to access your account history and transactions from anywhereIt is the quickest way to check and see if a transaction has cleared your accountIt also enables you to find out about unauthorized transactions more quickly
Thirdonline banking also allows you to transfer money between accounts effectivelyIt is more convenient than using the automated phone serviceWhen you setup your online bankingbe sure that all of your accounts at the bank are listedThis will make it easier to transfer money and make loan payments online
Obviouslyyou need to pay special attention to your safety or privacy using online bankingIt is important to clear your cookies after each banking sessionespecially at a public computerAdditionallymake sure that your password is long enough to prevent it from easily being hackedNever give your online account information to anyone elseCheck your credit report regularlyThus you can protect yourself from identity theft
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Online banking refers to banking systems where you can carryout your business over the Internet on any website
[答案]F
[判断题]◆Most banks have a section in which you setup your own business
[答案]F
[判断题]◆Online banking is the quickest way to check and see if a transaction is done
[答案]T
[判断题]◆It is more useful and easier than using the automated phone service
[答案]T
[判断题]◆No doubtyou have to keep a special eye on your safety or privacy using online banking
[答案]T
[判断题]◆Online banking refers to banking systems where you can carryout your business over the Internet on any website
[答案]F
[判断题]◆Most banks have a section in which you setup your own business
[答案]F
[判断题]◆Online banking is the quickest way to check and see if a transaction has cleared your history
[答案]F
[判断题]◆It is more useful and easier than using the automated phone service
[答案]T
[判断题]◆No doubtyou have to keep a special eye on your safety or privacy using online banking
[答案]T
★The marketing mix consists of the four Ps’providing the customer with the right product at the right pricepresented in the most attractive promotion and available in the easiest placeThe product is not just an assembled set of componentsit is something customers buy to satisfy a need they feel they haveThe image and the design of the product are as important as its specificationsThen the product must be priced so that it competes effectively with rival products in the same marketIn additionthe product should be presented to customers through advertising(egTV commercialsnewspaper advertisements or posters)packing (egdesignlabelsmaterials)publicitypublic relation and personal sellingFinallythe product must be available to customers through the most cost effective channels of distributionA consumer product must be offered to endusers in suitable retail outletsor available on hire purchase or by mail order
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆The author of the article intends to explain to us what the marketing mix is
[答案]T
[判断题]◆Customers’ satisfaction matters greatly to a product
[答案]T
[判断题]◆The price of a product must be exactly the same as rival products in the same market
[答案]F
[判断题]◆To make your product known to the publicadvertising is the only consideration you need to take into account
[答案]F
[判断题]◆A product can reach customersaccording to the textthrough retail outletshire purchasemail order and online sales
[答案]F
★There are eight traditional functions of marketing
(1)BuyingA marketerfocusesonbuyers’needsanddesiresinordertodecidewhat products to make availableUnderstanding buyers’ behavior is of great importance
(2)SellingMarketers usually view selling as a persuasive activity that is completed through promotionSelling includes personal sellingadvertisingand other selling methodsIt is probably the function of marketing that we most often see in our daily life
(3)TransportingTransporting is physically moving the product from the seller to the buyerMarketers focus on transporting costs and services
(4)StoringLike transportingstoring is an aspect of the physical distribution of productsStoring includes warehousing activitiesWarehouses hold products for long periods sometimes in order to create time utility
(5)GradingGrading involves sorting products according to size and qualityThis makes buying and selling easier because it reduces the need for inspection and sampling
(6)FinancingFor many productssuch as automobilesfridgesand new homesthe purchase is facilitated when the marketer provides credit that makes the purchasing of the product possible
(7)Marketing researchThrough researchmarketers may find out the need for new products and servicesBy gathering information on a regular basisthey can better plancarryout and control marketing activities
(8)Risk takingIt involves bearing the uncertainties that are part of the marketing processMost marketing decisions result in either successor failure that is associated with risk
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆It is very important to understand buyers’ behavior
[答案]T
[判断题]◆Marketers usually use different selling methods
[答案]T
[判断题]◆Marketers ignore transporting costs and services
[答案]F
[判断题]◆Both transporting and storing are the aspects of the physical distribution of products
[答案]T
[判断题]◆Marketers provide credit that makes the purchasing of automobilesbridgesand new homes possible
[答案]F
★We all have those days when all we want is to crawl back in bed for a few more hoursUnfortunatelyfew of us have that luxuryThe following hints may help you stay energizedor at least get you going until you can make the time for rest
●Engage in a quick conversation with a highenergy colleagueTheir positive energy may refresh you(Just be careful not to drag them down)
Snack more Having a healthy snack on handlike a granola bar or fruit can help your blood sugar levels and may provide a healthy boost of energy(Overeating will do the opposite and drag you down) Moderation is key
●ExerciseIf you know that your schedule does not allow for a visit to the gym todayfind a way to move around during your dayInstead of sending an email to your coworkerwalk to her deskIt may be a good idea to take the stairs todayeven though you’re tiredBut try to visit the gym tomorrowPeople who exercise get more restful sleep and often feel more energized than those who don’t
●Drink waterHydration is critical says Steven Masleymedical director of the Pritikin Longevity Center in AventuraFloridaIf you don’t hydrateyou’re going to feel tired The majority of your body is made of water even a slight deficiency can rob you of your oomph
●Plan a vacation or a stay cationWhether you leave town for a day or a weekhaving something fun to look forward to will excite you and stimulate energyPlusif you’re reading this
you could probably use a break from your daytoday routine
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆The main idea of the passage is how to get along with colleagues(红色字体题正确答案选项)
AT
BF
[判断题]◆Engage in a long conversation with highenergy colleagues may help you stay energized(红色字体题正确答案选项)
AT
BF
[判断题]◆Healthy refreshments can help your blood sugar levels(红色字体题正确答案选项)
AT
BF
[判断题]◆If you drink enough wateryou will never feel tired(红色字体题正确答案选项)
AT
BF
[判断题]◆Planning a vacation out of the town will excite you and stimulate energy(红色字体题正确答案选项)
AT
BF
第五题 写作(问答)题题库
写作题题计20分根求完成篇作文
根求写作文[写封求职信]
根求写作文
★Write a covering letterYou are Helen Joyce and you want to find a job during the summer vocationYou may include the information below
●purpose of job applicationmoney and experience
●your previous work experiences and education backgroundetc
●hope of being considered for an interview
备注翻译
★写封求职信海伦·乔伊斯想暑期找份工作
您包括信息：
●求职目：金钱验
●您前工作验教育背景等
●希考虑参加面试
标准答案
Dear Sir or Madam
I am writing this letter to apply for the position that you have advertised in the newspaperI’m truthfully looking forward to a job this summerso that I could gain precious working experience and make some money at the mean time
My name is Helen Joyce17 years old and I’m currently studying hotel Management in **** UniversityLast summerI worked in ***** Hotel vacation and received highly remarksWhat’s moreI have a good command of computers and I can communicate with others fluently in EnglishI believe I have the ability to overcome the difficulties encountered at workI would be greatly appreciated if you can offer me the opportunity to be interviewed Thank you for your considerationI’m looking forward to hearing from you
Yours Helen
标准答案二
Dear SirMadam
The summer vacation is coming soonI really want to find a job in your company during the summer vacationOn the one handI can improve my work practice ability through workand on the other handI can also have a certain income to achieve the goal of workstudy
I graduated from Pingdingshan College with a major in Chinese Languageand now I am studying administration undergraduate at Pingdingshan Radio and Television University of the Open University of ChinaI have used vacations as a substitute teacher for many times in training institutions in Pingdingshan City
I hope I can get an opportunity for a personal interviewThank you for your consideration
Sincerely yours
Helen Joyce
根求写作文[写封推荐信]
根求写作文
★Write a recommendation letter for Li Hua who has been working in your company for 5yearsYou may include the information below
●his work experience and strengths
●his character and personality
●oh is reasons for leaving the present jobetc
备注翻译
★贵公司工作5年李华写封推荐信您包括信息：
●工作验优势
●性格性
●离开现工作原等
标准答案
To whom it may concern
It’s my pleasure to recommend Li hua to youHe is one of the most outstanding employees of mine and has worked in my company for about five years
Li hua is an enthusiastic and progressive young man with extremely high potentialityDuring the workhe gets along well with his colleagues and has achieved great resualtsUnfortunatelyfor the consideration of his familyhe had to resign from our company
I’m certain that Li hua will make great contribution to your company in the future and I strongly recommend him for this positionYour favorable consideration will be highly appreciatedIf further information regarding him is neededplease feel free to contact me
Yours sincerely
******
标准答案二
Dear Sir or Madam
Li Hua has been working in our company for 5 yearsHe has a wealth of work experiencesuperb work skills and good team spirit he can get along with other employeesobey the leadership arrangementswork hardand have outstanding work performance he has left our company because of the longterm separation of his husband and wife
I hope he can be interviewed and hired by your company
If you can consider my suggestion and get your attentionI would be very grateful
sincere regards
根求写作文
★Write a recommendation letter for Miss Helen Joyce who has been working in your company for 5 years
You may include the information belowher work experience and strengths
her character and personality
her reasons for leaving the present jobetc
备注翻译
★贵公司工作5年海伦·乔伊斯姐写封推荐信
您包括信息：工作验优势
性格性
离开现工作原等
标准答案
Dear Sir or Madam
Miss Helen Joyce has been working in our company for 5 yearsShe has a wealth of work experiencesuperb work skillsand a good team spirit she can get along with other employeesobey the leadershipwork steadfast and dedicatedand have outstanding work performance due to the longterm separation of husband and wife and leaving in our companyI hope your company can interview and hire her
If you can consider my suggestion and attract your attentionI would be very grateful
sincere regards
根求写作文
★Suppose you are the manager and write a recommendation letter for Miss Helen Miller according to the following information
CandidateMiss Helen Miller
Working experienceworked in the Export Department of a large firm for over 8years from July 2006 to December 2014
Her character and advantageshardworkinghonest and reliableexcellent communication skillswork independently and efficientlyexcellent rapport with people of all ages
Reason for leavingpersonal reasons
备注翻译
★假设您理根信息海伦米勒姐写封推荐信
候选：海伦·米勒姐
工作验：2006年7月2014年12月某公司出口部工作8年
性格优势：勤奋诚实优秀沟通力独立高效工作年龄段关系融洽
离职原：原
标准答案
Dear Sir or Madam
MsHelen Miller is an employee of our companyFrom July 2006 to December 2014I worked in the export department of our company for more than 8 yearsand now I have resigned due to personal reasons
Her character and strengths hardworkinghonest and reliableexcellent communication skills and independent and efficient work efficiencyable to get along well with people of all ages
If you can consider my suggestion to interview and hire herI would be very grateful
Tianma Company Manager Wang
December 302017
根求写作文[写封道歉信]
根求写作文
★You have made an appointment with your client but failed to keep itWrite a letter of apology to your client according to the information below
1apologize for your failure to keep the appointment
2explain your reason to your client
3express your wish to make another appointment
备注翻译
★您已您客户预约未遵守根信息您客户写封道歉信
1您未遵守约会表示歉意
2客户解释理
3表达您希次预约愿
标准答案
Dear customer
I’m writing to ask you to excuse me for not being able to keep our appointmentI do know that this is very impolite and must have caused you much trouble
I do reckon that at present any explanation is pale and futileHowever I do not want you to misunderstand meOn my way to your office an old lady suddenly fainted due to heart attack on the busI stopped a taxi and sent her into a nearby hospitalI stayed there until her son came which spoiled our appointment
I am aware that our appointment is of importanceI do hope that you would be kind enough to spare your valuable to meet me
I am looking forward to hearing from you
Sincerely Yours
标准答案二
Dear customer
I’m sorry that I couldn’t keep the appointment in timeThis is a mistake in my work arrangementWe had an appointment but the company suddenly had an emergency and we needed an emergency meeting so we couldn’t do itSorry to tell you againI hope we can make an appointment again to say sorry to you personally
Yours
根求写作文[写封投诉信]
根求写作文
★Suppose you are HenryLast monthyou bought a Canon digital camera from JDcom and found that the lens didn’t work properlyYou asked for a new one and found that there were some scratches on the screen when the new camera arrivedYou are writing to complain about it
describe the problems clearly
ask for a replacement of the camera
ask for compensation or a 10discount
end the complaint letter
备注翻译
★假设亨利月JDcom购买台佳数码相机发现镜头法正常工作您求购买新相机发现新相机达时屏幕划痕写信抱怨：
清楚描述问题
求更换相机
求赔偿10折扣
结束投诉信
标准答案
Dear Sales Manager
This is HenryLast monthI bought a Canon digital camera on JDcomWhen the new camera arrivedI found that the lens was not working properly and there were some scratches on the screenI strongly request the company to replace my camera and compensate me according to the contract or give me a 10 discount
I hope my complaint can get the company’s attention and be resolved as soon as possible
Complainant Henry
June 302020
根求写作文
★Suppose you are HenryLast monthyou bought a Canon digital camera from JDcom and found that the lens didn’t work properlyYou asked for a new one and found that there were some scratches on the screen when the new camera arrivedYou are writing to complain about it
describe the problems clearly
ask for a replacement of the camera
ask for compensation or a 10discount
end the complaint letter
备注翻译
★假设亨利月 JDcom 购买台佳数码相机发现镜头法正常工作您求购买新相机发现新相机达时屏幕划痕写信抱怨：
清楚描述问题
求更换相机
求赔偿10折扣
结束投诉信
标准答案
Dear Sales Manager
This is HenryLast monthI bought a Canon digital camera on JDcomWhen the new camera arrivedI found that the lens was not working properly and there were some scratches on the screenI strongly request the company to replace my camera and compensate me according to the contract or give me a 10 discount
I hope my complaint can get the company’s attention and be resolved as soon as possible
Complainant Henry
December 302019
根求写作文
★Suppose you are SimonYou purchased a Sony digital camera from Amazoncom and found that there were scratches on the screenYou are writing to complain about it
备注翻译
★假设您西蒙您 Amazoncom 购买台索尼数码相机发现屏幕划痕写信抱怨
标准答案
Dear Sales Manager
My name is SimonA few days ago I bought a Sony digital camera from AmazoncomAfter receiving the cameraI found scratches on the screen and it could not be used normallyI strongly requested the company to replace me with a new camera
I hope my complaint can get the company’s attention and be resolved as soon as possible
ComplainantSimon
December 302019
根求写作文
★Write a complaint letterYou just bought a smartphone and found that the phone doesn’t work properlyYou may include the information below
●when and where you bought the phone
●description of the problems
●your expected solutions to the problems
备注翻译
★写封投诉信您刚刚购买智手机发现手机法正常工作您包括信息：
●您购买手机时间点
●问题描述
●您期问题解决方案
标准答案
Dear XXXI bought a XXX mobile phone from your website on June 1You promised that this mobile phone is the best in your store with the latest featuresYou also guarantee that it has a oneyear warranty period
Howeveryou know that the mobile phone will not work normally after a weekI don’t want to complain too much hereWhat I want is a new replacement
Thank you for your quick and proper replyThank you for your quick and proper replyThank you and regardsxxx
标准答案二
A letter of complaint Dear MrMSHellothis is Li HuaI bought a Nokia mobile phone in your shopping mall on September 2
The price is yuanI loved it the last three daysBut two days lateron the sixth dayI was chatting with my friend on the phone in the morning
SuddenlyI couldn’t hear my friend’s phone callHe couldn’t hear meI dial again and againbut I can’t get the number
Now I try againbut I can’t get throughI believe there must be something wrong with the mobile phoneNow I’m writing to tell you that I want you to change one so that I can get your reply
根求写作文[写封邀请信]
根求写作文
★You are SusanYour company will hold an opening ceremony for a new factoryYou are asked to write an invitation letter to Davidan important client of your companyThe following information should be included
the reasons to invite him
the time for the event
the place for the event
early reply expected
备注翻译
★您苏珊您公司举行新工厂开业仪式您求公司重客户卫写封邀请函应包括信息：
邀请理
活动时间
活动点
预计会提前回复
标准答案
MrDavid
This is SusanOur company will hold the groundbreaking ceremony of the new factoryBecause you are an important customer of our companywe sincerely invite you to participate in the groundbreaking ceremony of our new factory
The time of the groundbreaking ceremony 800 am on July 62018
The location of the groundbreaking ceremony Baofeng County Industrial Cluster DistrictHenan Province
Hope that I will receive your reply soon
Susan
July 12018
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说明：资料整理2024年8月14日适国家开放学科学员台期末机考考试
第题 交际语题库
题包含5题题2分计10分阅读话ABC三选项中选择填入空白处佳选项
★___________●According to lawthey refer to transportationconstructionfinanceinsurance and the likeCWhat do you mean by taxable services
★___________●AlrightI will try my bestCCan you give me a brief introduction about business tax
★And could you give me your signature here●________BSorryI’m afraid I didn’t quite catch that
★But what do you want me to do there●___________BYou have to give a presentation on what our products are
★By the waywhat do you want me to do there●_____CYou have to give a presentation on what our products are
★Can you show me the schedule●_________BSurea tight schedule as usual
★Can you show me the schedule●_________CSurea tight schedule as usual
★Do you mind telling me where you are from●________ACertainly not I’m from London
★Does modern logistics mean transportation and delivery●____________Modern logistics is more about effective and efficient flow of materials and informationBNoit’s not the whole story
CNoyou’re absolutely wrong
★Does modern logistics mean transportation and delivery●____________Modern logistics is more about effective and efficient flow of materials and informationBNoit’s not the whole story
CNoyou’re wrong
★Don’t hesitate to click on our website when you need us●__________Thank youBI will
★Don’t hesitate to click on our website when you need us●__________Thank youBSureI will
★Don’t hesitate to click on our website when you need us●__________Thank youBI will
★Excuse me________●It stands for strengthsweaknessesopportunities and threatsBwhat do you mean by SWOT
★_____●For individual income taxit is within the first 7 daysAWhat is the deadline for tax declaration
★Good afternoonCan I help you●______●A deposit account or a current accountCYesI’d like to open an account
★Good morning___Madam●Good morningI need a check to send to my publisher in New YorkAWhat can I do for you
★Good morning_________●Good morningI need a check to send to my publisher in New YorkAWhat can I do for youMadam
★Good morningFar East Logistics Company______●Good morningThis is Maggie BonnerI would like to know more about your productsCMay I help you
★Good morningFar East Logistics Company______●Good morningThis is Maggie BonnerI would like to know your freight forwarding businessAMay I help you
★Good morningFar East Logistics Company______●Good morningThis is Maggie BonnerI would like to know your freight forwarding businessCMay I help you
★Hello__________●Hellothis is Michael from Tianjin Vanguard Trading IncCWho is that
★Hellothis is Steven SmithNice to hear your voice again●HiMrSmith________CI would like to know more about the coverage of your freight forwarding business
★Hellothis is Steven SmithNice to hear your voice again●HiMrSmith________ CI would like to know about the coverage of your freight forwarding business
★Hellothis is Steven SmithNice to hear your voice again●HiMrSmith________ CI would like to know about the coverage of your freight forwarding business
★Hellothis is Steven SmithNice to hear your voice again●HiMrSmith__________the coverage of your freight forwarding businessCI would like to know about
★How is the movie Interesting●_________CFar from I should have stayed at home watching TV
★________It includes merchandisepackaging and shippingduty if requiredany taxes and insuranceBWhat does the estimate include
★I think a bus stop advertisement is a very wise chance to promote our products●______AYou said it
★I think a bus stop advertisement is a very wise chance to promote our products●______BYou said it
★I’m afraid we put less emphasis on the overall design of the whole project●_______COur main goal is to establish our brand name among our target audience
★KathyI’d like you to meet Maggie Jacobs●____MaggieYou’re doing a great jobAI’m pleased to meet you
★Let’s go over our promotion plan once againshall we●__________BOKWe have eight retailers and the team is preparing for a launch event
★May I suggest the sales start on or about October 1●________CGreatWe can start to prepare for the big event
★MorningMaggieCould you talk briefly about your career development●________CThanks for giving me this opportunityI started as a clerk in the…
★_________●OKWe have 8 major retailers running demonstrations at most branchesand…CLet’s go over our promotion plans againshall we
★_________●Thank youI must say I have a great staffCIt’s a pleasure to meet youBenSo you’re the one responsible for those outstanding sales figures I’ve seen
★_________●They refer to the royalties including patent right copy right trademark right and so onCWhat are intangible assets
★_________●They refer to the royaltiesincluding patent rightcopy righttrademark rightand so onAWhat are intangible assets
★_________●They refer to the royaltiesincluding patent rightcopyrighttrademark rightand so onCWhat are intangible assets
★_________●Thank youI must say I have a great staffCIt’s a pleasure to meet youBenSo you’re the one responsible for those outstanding sales figures I’ve seen
★Thenwhat kind of music are you going to have in the background●___________BWe’d better use light onesThey make the audience feel comfortable
★___________●Usuallythe similar contracts signed with other consignees are based on 12monthsBHow long is your consignment termnormally
★___________●We are headquartered in ShanghaiCWhere are your headquarters
★___________●We offer special services such as personal belongingsexpressholiday pickup and delivery services and so onAWhat kind of special services do you offer
★___________●Wellit is a separate departmentBut there are two laboratoriesone at each production plantCWhat about the Research and Development Department
★We would like to place an order for some of your C&Z desk units●________ACertainlywe keep a large supply in stock
★We would like to place an order for some of your C&Z desk units●________AThank you very muchWe keep a large supply in stock
★We would like to place an order for some of your C&Z desk units●____AGreatWe keep a large supply in stock
★What about the commission●______CI’m afraid you have to tell mefirsthow large your order is going to be
★What about the commission●______CI’m afraid you have to tell me how large your order is going to be
★What about the commission●______BI’m afraid you have to tell me how large your order is going to be
★What are they____●It’s a secretBut I’ll give you some hintsanywayBCan I have an idea about them
★What can I do for youMadam●_____remit 500 yuan in cash to my son in Beijing UniversityBI’d like to
★What can I do for youMadam●_________BI’d like to remit 500 yuan in cash to my son in Beijing University
★What can I do for youMadam●_________500 yuan in cash to my son in Beijing UniversityBI’d like to remit
★What does CIF refer to●It refers to costinsurance and freight
★What is it in particular you’re interested in●Your kitchenwareI suppose
★What is the criminal limit●The amount exceeds 10 of the amount that he should declare
★What kind of music are you going to have in the background●Light ones_________BIt makes the audience feel comfortable
★What kind of TV program do you like best●_______________CIt’s hard to say actually
★Why did you choose our company●_________CSorryI didn’t catch thatWould you say it again
★________●YescertainlyWe are a medium firm with about two thousand people in two different plantsBCould you tell me how your company is actually organized
★________●YesI will try my bestCCan you give me a brief introduction about it
★_______●YesI will try my bestBCan you give me a brief introduction about value added tax
★You are right How do you analyze our weaknesses●_______________AI’m afraid we put less emphasis on the overall design
★You need to pay a visit to our important customers from Chamberlain Automation Systems Company in Washington●_________ASorrycan you repeat the name of the company
第二题 词汇结构题库
题包含15题题2分计30分阅读句子ABC三选项中选择填入空白处佳选项
★_________a vacation is always a good way to get relaxation and refreshmentCTaking
★_________a vacation is always a good way to get relaxation and refreshmentCTaking
★_________an effective manager lies in knowing the right management styleCBeing
★A customer’s purchase usually begins with a________of possible itemsCcatalog
★A good salesperson is good at listening to and taking note of_________different people tell himAwhat
★A letter of_________is a document issued by a financial institution[答案]credit
★A marketer____buyers’ needs and desires in order to decide what products to make availableAfocuses on
★A sales department____many people who are based in different parts of the country or the worldAconsists of
★According to lawtaxable services refer to transportation_financeinsurance and the likeBconstruction
★According to lawthey refer to transportationconstructionfinanceinsurance and_________Cthe like
★Accounting errors will happen from time to time but many common accounting mistakes can________with proper planning and preparationBbe avoided
★Accounting errors will happen from time to time but many common accounting mistakes_____with proper planning and preparationBcan be avoided
★Additionallymake sure that your password is long enough to______easily being hackedAprevent it from
★Additionallymake sure that your password is long enough to________easily being hackedAprevent your account from
★After having seen the _____and samplesJenny makes the specific inquiryBcatalog
★All the prices on the list are subject___________our final confirmationAto
★An example of soft sell is to distribute free samples_____customers often respond favorablyAto which
★An example of soft sell is to______free samples to which customers often respond favorablyAdistribute
★An IT system at a personal computer manufacturer may help a manager_____the information and recommend an actionBanalyze
★Are there any other features worth_______about the organization of the companyAmentioning
★Assets appear on your balance_________Asheet
★Before I came to AmericaI______as an executive secretary with a trading company for one year in BritainBhad worked
★Being an_________manager means knowing when to use the right management styleCeffective
★Businesses can use free______to build rapport and engage customers in products or servicesCsamples
★Businesses can use free samples to build rapport and___customers___products or servicesBengage…in…
★By next year we will________enough money for the new carAsave
★Does that include the turnover_________in advanceBreceived
★Finallythey return the______to the people who bought shares in the companyCprofits
★Firms hold regular sales conferences______their entire sales force can meetreceive information and ask questions about new products and receive trainingAwhere
★Generally______business tax is based on taxable servicesthe transfer of intangible assets and sale of immovable property within ChinaCspeaking
★Good manners maybe varied_________cultural backgroundsCdue to
★Having been working in logistics for 3 yearshe is more_________than he used to beCconfident
★Headhunters or_______search firms specialize in finding the right person for the right jobCexecutive
★I can’t attend the meeting in Washington next week so I___you as the most able substituteChave proposed
★I didn’t know you_________a previous supplierAwere
★I have monthly remittances_________to me from the Canada Embassy and I’d like to have the money paid into an accountAsent
★I led and_________a sales team of 20 peopleBmotivated
★I plan to use the media mix to reach our______ Atarget market
★I think a bus stop advertisement is a very wise choice to_________our productsBpromote
★I think our marketing team is_________and the aftersales service is fast and effectiveBqualified
★I usually get a commission of about 6for the importsIt’s a general_______everywhere elseCpractice
★I was______devising sales strategies and targets for the West RegionBresponsible for
★I’d like 75 units by the end of the monthCould I get an______before placing an orderCestimate
★Ideally a________should be a winwin situation so both you and your customer will probably have to give in on some pointsBnegotiation
★Ideally a negotiation should be a winwin situation so both you and your customer will probably have to_________on some pointsAgive in
★If________to take care of the child in the mall inform the security guard at onceAasked
★If something is being manufactured overseas the International Trade Commission can enforce______rights according to the lawBpatent
★If the case reaches the criminal limitthe taxpayer my be accused______criminal responsibilities[答案]of
★If you need other tax registrations in addition to the ABNyou may need to provide_____informationBadditional
★I’ll______the exchange rate and service charge and then type up the check for youCfigure out
★I’ll______the exchange rate and service charge and then type up the check for youBfigure out
★Importing and exporting is transferring goods from one country to another while attention______to the laws and requirements of bringing goods out or into that countryBpaying
★In a soft sell approachthe salesperson tries to build trust with consumers by recommending a product and letting the consumers_________their own decisionsAmake
★In additionyou are required to____the Bank____your Social Security Number and two valid identification documentsAprovide…with
★In my opinionif we_____some new products for young peoplewe’ll have a bigger market shareBcome up with
★In order to make proper reservationswill you send your acceptance to us____a week before that dayCno later than
★In order to make proper reservationswill you send your acceptance to the attention of Professor Chen______a week before that dayCno later than
★In shortwithout informationa manager can only make___________blindlyBdecisions
★In some cases the search firm may already have a list of people with the___skills for the jobAappropriate
★International trade gives consumers and countries the opportunity to_____goods and services not available in their own countriesCbe exposed to
★Is______possible to take a 10minute break during the meeting tomorrow morningCit
★It does in the______of transfer of intangible assets or immovable propertyCcase
★It means you can_______online with usCtransact
★It_________bearing the uncertainties that are part of the marketing processCinvolves
★Jack felt quite disappointed with the movie because he had expected________to be much betterCit
★Mike is going to be separated from his job________he has a stellar work recordCeven though
★Modern logistics is more about effective and___________flow of materials and informationBefficient
★Moreoverreservations by credit card four weeks______guarantee availability of the room size requiredAin advance
★Moreoverreservations by credit card four weeks______guarantee availability of the room size requiredAin advance
★More young people_________the organization once it began to teach business skills as part of the school dayBjoined
★Most banks have a section_______you setup payeesCin which
★MrTanaka has subscribed an_________English language magazine from the United StatesBto
★MrThompson says that he will close the company________business improvesBunless
★Natural disasters have obviously caused the country’s economic________Ccrisis
★No matter________full his schedule is he can always get time off work to be with his familyAhow
★Nonot reallyIt is becoming more important with the_______economyCever growing
★Of courseI’d give you our lowest_______Cquotation
★Oftenteams can tackle problems more quickly than______you can accomplish on your ownAwhat
★One of the advantages of online banking is that it allows you to transfer money between accounts____Beffectively
★One of the advantages of online banking is that it allows you to____money between accounts effectivelyCtransfer
★One of the ways to help you stay energized is to engage in a quick conversation with highenergy colleagues because their positive energy may_______youArefresh
★One of the ways to help you stay________is to engage in a quick conversation with highenergy colleaguesAenergized
★Online banking developed in the late1990s and grew more popular over the years since it can make one’s financial life much___________to manageBeasier
★Online banking refers to banking activities that______over the Internet on a secure websiteAare carried out
★Our bank provides you quick and______electronic remittance for individualsBconvenient
★Our exhibition team is already_____setting up for computer showsCon the road
★Our new type of treadmill_________release next monthBis due for
★Our terms of payment are normally 30day bill of exchangedocuments_________paymentAagainst
★Please find enclosed our brochure and other leaflets______our range of servicesCoutlining
★Please just fill in this form with your name and address_________capital lettersBin
★Products are graded according to size and_______ Bquality
★Serving overseas customers may often be done by phonesfaxesletters or emails___so many personal visitsCwithout
★She is the CEO of Roston Sport Accessories________I told youCabout whom
★She is the CEO of Roston Sport Accessories________I told youCabout whom
★So I have a number of other________up my sleeveas wellAtricks
★Some of your products are________They might find a ready market in my countryBunique in design
★Sometimes a situation will________a direct style of managementCcall for
★Sometimes a situation will________a direct style of managementBcall for
★Sometimes your body languagegestures and expressions may tell people________about you than the words you useBmore
★Sometimes your body languagegestures and expressions may tell people________about you than the words you useAmore
★________the lawthey refer to transportationconstructionfinanceinsurance and the likeAAccording to
★Telephone selling may use the salespeople’s time ofon the roadmore________but a facetoface meeting is more effectiveCproductively
★That can lead________a bigger personal incometax bill[答案]to
★That is the reason________we’ve lost so many customersAwhy
★The bank________grand door faces south is Bank of ChinaCwhose
★The company’s new strategy is to refinance highly________properties not sell themAappreciative
★The following hints may help you stay energizedor at least_____until you can make the time for restBget you going
★The following hints may help you stay energizedor at least______until you can make the time for restAget you going
★The majority of your body is________waterIf you don’t hydrateyou’re going to feel tiredBmade of
★The management style you select will________your people skills and knowledgeand available resourcesAdepend on
★The manager asked me________I could finish my work before the weekendBwhether
★The newlydesigned advertisement____a higher click through rate by the end of next monthI supposeCwill bring about
★The newlydesigned advertisement______brought about a higher click through rate by the end of next monthCwill have
★The only thing I have is this bill________the publisher’s name and address________itAwith…on
★The organization started with a small number of children________ten to twelveBaged
★The payment is made by an irrevocable________letter of credit in our favourCsight
★The price of commodities________on many factors like qualitydemandsupplyetcCis based
★The relationship you have with a person________the kind of language you useAdetermines
★The total cost in log is ties in China is still higher than that in many other______countriesAindustrialized
★The total cost in logistics in China is still higher than_______in many other industrialized countriesBthat
★The total_______in logistics in China is still higher than that in many other industrialized countriesCcost
★The________you have with a person determines the kind of language you useArelationship
★There is the Planning DepartmentChow Fung is________thatBin charge of
★They are talking about how to make use of advertising to________the products[答案]promote
★They have signed the________to export textilesBcontract
★They use the money to buy the materials they need to make their product________they then sellCwhich
★They______the royaltiesincluding patent rightproprietary technologycopy righttrademark rightand soonBrefer to
★They______over at great length the matter of how to increase the sale of your products last nightCtalked
★This is Benthe one responsible for those________sales figures you have seenCoutstanding
★This is the best business program________has been accomplished this yearCthat
★This will make________easier to transfer money and make loan payments onlineBit
★Those mails are________to the company right awayAto be sent
★Through researchmarketers________find out the need for new pro duets and servicesAmay
★Tony doesn’t understand________Bwhy his colleagues so efficient
★Too many debts in a company easily________bankruptcyCresult in
★Trading globally allows us to expand our markets for both goods and services that otherwise may not have been________to usCavailable
★Usuallythe similar contracts________with other consignees are based on 12monthsAsigned
★We are a large chain of retailers and are looking for a manufacturer________could supply us with a large quantity of smart phones for the teenager marketCwho
★We are engaged in the development of real________ Cestate
[答案]C
★We have________in most major cities in ChinaBsubsidiaries
★We sell insurance coverthe________you pay will depend on the cover you requireCcharge
★We usually keep a large supply________stockCin
★We will have flown for 13 hours by the time we________to New YorkAwill get
★We will________an order with your company for digital camerasCplace
★We work closely________every large airline like Air ChinaAir France and American AirlinesAwith
★What is your opinion for promotion of our productsWhy don’t we try the online ads for our products
★What________we do if the company cut down on adsCshall
★When people in your team know where they fit in the big picturethey’re more likely_____to complete the taskAto be motivated
★When talking to people within your company_______don’t speak your languageyou may have to use EnglishAwho
★When talking to people within your company______don’t speak your languageyou may have to use EnglishAwho
★When you send in your reportyou also have to file a report________your tripBsummarizing
★When you sent in your reportyou also have to file a report________your tripBsummarizing
★When you set up your online bankingbe sure________all of your accounts at the bank are listedCthat
★Whether you leave town for a day or for a weekhaving something fun you______will excite you and stimulate energyAhave been looking forward to
★With the rapid economic growth in Chinathe logistics industry is________greatlyAexpanding
★With the RMB account you can________and deposit RMB cash directlyBwithdraw
★Without informationa manager will not know what consumers wanthow much inventory is____and when more pro duets should be produced and shippedAin stock
★__________you go to visit a new customer to negotiate a saleyou should find out as much as you can about themCBefore
★__________you have said is very important to usAWhat
★__________you’d have to tell me how large your order is going to beCI’m afraid
★______your price be competitive and date of shipment acceptablewe intend to place a large order with youBShould
★You are the right person for the job that________your application to the advertisementArelates
★You are the right person for the job that________your application________the advertisementCrelates… to…
★You can apply for an A US keywhich means you can________online with us and update your details onlineBtransact
★You can get the goods________to your door so quickly nowadaysCdelivered
★You can inform your embassy of your account number so that your money can be__directlyAtransferred
★You can send them gifts________your best clientsBin honor of
★You can send them gifts________your most loyal customersCin honor of
★You just send the faulty product back to them and they________it free of chargeAwill replace
★You seewith the rapid economic growth nowadays in Chinathe logistics industry________greatlyCis expanding
★Young people can learn how entrepreneurship works by________their own companiesBoperating
★Your Tshirts found a ready market in the eastern part of our country________2014Bin
第三题 阅读理解选择题题库
题包含5题题4分计20分阅读短文ABC三选项中选择正确答案
★Being an effective manager means knowing when to use the right management styleSome stylesfor instanceare more peopleorientedwhile others tend to focus on a project or productThe management style you select will depend on your people skills and knowledgeavailable resources(like time and money)desired resultsandof coursethe task before youThe common management styles can be summarized into three categoriesThe participatory style is the first of its kindHereit is critical to give each employee an entire task to completeIf that’s not possiblemake sure the individual knows and understands his or her part as it relates to the projector taskWhen people in your team know where they fit in the big picturethey’re more likely to be motivated to complete the task
Following thatwe have the directing styleSometimes a situation will call for a direct style of managementPerhaps a tight deadline loomsor the project involves numerous employees and requires a topdown management approachHerea manager answers five questions for the employeesWhatWhereHowWhyand WhenLet employees know what they need to dohow they’re going to do itand when the questions must be finishedThe last one is the teamwork styleIf you want to speedup a project and choose the best process for completing that projectmanaging by teamwork is the way to goWhen you motivate people to pool their knowledgethe results may exceed your expectationsOftenteams can tackle problems more quickly than what you can accomplish on your ownThe giveandtake can create a process that you can repeat in other projects
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Being an effective manager lies in knowing the right_________
Aknowledge
Bskills
Cmanagement style
[单选题]◆Which of the following is NOT mentioned as a focus of different management styles
APeople
BCustomers
CProject
[单选题]◆Which of the following can’t be inferred from the passage
AThe management style is likely to change because the manager has been replaced
BThe management style is likely to change because the desired results have changed
CThe management style is likely to change because the available resources have changed
[单选题]◆When people in your team know where they fit in the big picturethey are more likely to be_________to complete the task
Afrustrated
Breluctant
Cinspired
[单选题]◆If you want to speed up a project and choose the best process for completing that projectyou can resort to_________
Ateam work
Btopdown management
Ctight deadline
★Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understandBoth of them can workThe effect depends on the type of customers and the type of products
A hard sell is a kind of more direct and forceful sales tacticsThe salesperson just keeps explaining how good the product iswhy people should buy it and even how the prices might in er ease if the consumer walks off
A soft sell is a different approachThe salesperson tries to build trust with consumersHe doesn’t put pressure on them to buy thingsjust recommending a product and letting the consumers make their own decisions
An example of soft sell is to distribute free samples to which customers often respond favorablyBusinesses can use free samples to build rapport and engage customers in products or servicesRecommending products between friends is a little bit like doing soft sellingPeople don’t really care if someone else buys the productThey are just giving their honest opinions and trying to be helpful
Humor in advertising is also used to attraet the consumer’s attention and get them interested in the products or servicesCustomers often resist hard sales tacticsthus making softselling much more effective for success
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Customers often_________hard sales tacticsthus making softselling more effective for success
Aresist
Boppose
Cobject
[单选题]◆Examples of soft sell mentioned in the passage include_________
Acollecting free samples from customer
Brecommending products among friends
Ctelling customers that the products are good
[单选题]◆Making humorous advertisements is one of the approaches companies use to_________
Areduce selling costs
Battract people’s interests
Cavoid the shortage of sales staff
[单选题]◆According to the passage the author indicates that_________
Asoft sell is preferred by business companies
Bhard sell is rarely resisted by customers
Csoft sell is expensive
[单选题]◆What’s the topic and main idea of the passage_________
ASelling StrategySales Staff
BSales StaffWhat Sales Staff Should Know
CSelling Strategy Hard Sell and Soft Sell Strategies
★Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understandBoth of them can workThe effect depends on the type of customers and the type of products
A hard sell is a kind of more direct and forceful sales tacticsThe salesperson just keeps explaining how good the product iswhy people should buy it and even how the prices might increase if the consumer walks off
A soft sell is a different approachThe salesperson tries to build trust with consumersHe doesn’t put pressure on them to buy thingsjust recommending a pro duet and letting the consumers make their own decisions
An example of soft sell is to distribute free samples to which customers often respond favorablyBusinesses can use free samples to build rapport and engage customers in products or servicesRecommending products between friends is a little bit like doing soft sellingPeople don’t really care if someone else buys the productThey are just giving their honest opinions and trying to be helpful
Humor in advertising is also used to attract the consumer’s attention and get them interested in the products or servicesCustomers often resist hard sales tacticsthus making softselling much more effective for success
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆What’s the topic and main idea of the passage
ASelling StrategySales Staff
BSales StaffWhat Sales Staff Should Know
CSelling StrategyHard Sell and Soft Sell Strategies
[单选题]◆Customers often___________hard sales tacticsthus making softselling more effective for success
Aresist
Boppose
Cobject
[单选题]◆Examples of soft sell mentioned in the passage include___________
Adistributing free samples to customer
Brecommending products among friends
Call the above
[单选题]◆Making humorous advertisements is one of the approaches companies use to___________
Areduce selling costs
Battract people’s interests
Cavoid the shortage of sales staff
[单选题]◆According to the passage the author indicates that___________
Asoft sell is preferred by business companies
Bhard sell is rarely resisted by customers
Csoft sell is expensive
★Hard sell and soft sell are important business terms and useful strategies for sales staff to know and understandBoth of them can workThe effect depends on the type of customers and the type of products
A hard sell is a kind of more direct and forceful sales tacticsThe sales person just keeps explaining how good the product iswhy people should buy it and even how the prices might increase if the consumer walks off
A soft sell is a different approachThe sales person tries to build trust with consumersHe doesn’t put pressure on them to buy thingsjust recommending a product and letting the consumers make their own decisions
An example of soft sell is to distribute free samples to which customers often respond favorablyBusinesses can use free samples to build rapport and engage customers in products or servicesRecommending products between friends is a little bit like doing soft sellingPeople don’t really care if someone else buys the productThey are just giving their honest opinions and trying to be helpful
Humor in advertising is also used to attract the consumer’s attention and get them interested in the products or servicesCustomers often resist hard sales tacticsthus making softselling much more effective for success
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆What’s the topic and main idea of the passage
ASelling StrategySales Staff
BSales StaffWhat Sales Staff Should Know
CSelling StrategyHard Sell and Soft Sell Strategies
[单选题]◆Customers often_________hard sales tacticsthus making softselling more effective for success
Aresist
Boppose
Cobject
[单选题]◆Examples of soft sell mentioned in the passage include_________
Atelling customers how good a product is
Brecommending products among friends
Cputting pressure on customers to buy products
[单选题]◆Making humorous advertisements is one of the approaches companies use to_________
Areduce selling costs
Barouse people’s interests
Cavoid the shortage of sales staff
[单选题]◆According to the passage_________
Asoft sell is expensive
Bhard sell is rarely resisted by customers
Csoft sell is preferred by business companies
★Importing and exporting is transferring goods from one country to another while paying attention to the laws and requirements of bringing goods out or into that country If you want to import in large quantities for commercial purposes you’ll need to have the consent of the local customs department and the right paperwork Import and export are the basics of international trade If you are looking forward to starting your own business in the field of importing and exporting business then here are some tips for starters
Foreign embassies provide nice programs and a great deal of information about their goods to promote exporting You can find out exactly what it is you are looking to buy If you are exporting you can approach your local department of trade and see what plans they have on offer to promote exports Besides you should consult the tax department to find out if there is a particular process to setting up an importing and exporting company and what documentation you will require It is also necessary that you find out about any licensing requirements for importing and exporting of goods Some countries do not allow their goods to go to a certain country and vice versa this is known as an embargo In this way you can make sure that there are no embargoes with the country you are looking to trade with
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆This passage is targeted NOT for_________(红色字体题正确答案选项)
Aseniors
Bstarters
Cbeginners
[单选题]◆Import and export are the basics of_________(红色字体题正确答案选项)
Ainternal trade
Binternational trade
Cnational trade
[单选题]◆Foreign embassies provide both programs and_________to promote foreign trade(红色字体题正确答案选项)
Agoods
Binformation
Cpromotion
[单选题]◆Starters can consult_________departments for information(红色字体题正确答案选项)
Aforeign
Bpolice
Clocal
[单选题]◆Some countries do not allow international tradeand it is called_________(红色字体题正确答案选项)
Aimport
Bembargo
Cexport
★In businesspeople have to deal in person with all kinds of peopleWhen talking to people within your company who don’t speak your languageyou may have to use Englishthese people maybe colleagues or coworkerswho may work with you in your own departmentin another part of the building or in another branchAnd you may also have to deal with people from outside the organizationclientssuppliersvisitors and members of the publicMoreoverthese people maybe friends or strangerspeople of your own ageor people who are younger or older than you
The relationship you have with a person determines the kind of language you useFor exampleit’s not appropriate to say’Hihow are you’when meeting the Managing Director of a large company or to say’Good morningit’s a great pleasure to meet you when being introduced to a person you’ll be working closely within the same team
People usually for man impression of you from the way you speak and be havenot just from the way you do your workPeople in different countries have different ideas of what sounds friendlypolite or sincereand of what sounds rude or unfriendlyGood manners in your culture maybe considered bad manners in anotherSometimes your body languagegestures and expressions may tell people more about you than the words you use
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆The topic of the passage is_________
Aselfimage in business situation
Bthe importance of appropriate choice of language
Cdealing with people in business
[单选题]◆The language you use when talking with people in business is decided by_________
Ayour relationship with the particular person
Byourself
Cyour boss
[单选题]◆People usually for man impression of you from_________
Ayour way of doing jobs
Byour language and manners
Cyour facial expressions
[单选题]◆Good manners in your culture maybe considered bad manners in anotherGood manners in this statement mean_________
Ato be have politely
Bto be have lovely
Cto be have aggressively
[单选题]◆The message of the article is that_________
Adealing with people successfully in business is not easy
Bclients with different cultural background is most challenging
Clanguage plays a very important role in setting up business relationship
★Information is important because it provides the facts that supply chain managers use to make decisionsWithout informationa manager will not know what consumers wanthow much inventory is in stockand when more products should be produced and shippedIn shortwithout informationa manager can only make decisions blindly
Managers must understand how information is gathered and analyzedThis is where information technology comes into playInformation technology serves as the eyes and ears of management in a supply chaincapturing and delivering the information necessary to make a good decisionFor instancean IT system at a personal computer manufacturer may help a manager analyze the information and recommend an actionThe manager can use the remaining chips firstthen look at demand forecastand determine whether to order more chips
There are four reasons why timely and accurate information has become more important for effective logistics system design and operationsFirstcustomers recognize information about order statusproduct availabilitydelivery scheduleand shipment tracking as necessary elements of total customer serviceThenmanagers realize that information can be used to reduce human resource requirementsWhat’s moreinformation increases flexibility with regard to howwhenand where resources maybe used to gain strategic advantageAnd finallyenhanced information transfer and exchange capability of using the Internet is changing relationships between buyers and sellers and refining channel relationships
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Why is information important to supply chain managers
ABecause managers need the information to make decisions
BBecause managers need to know what consumers want
CBecause managers want to know the product inventory
[单选题]◆Which is NOT the function of information technology
AInformation technology works to capture necessary information
BInformation technology is used to deliver necessary information
CInformation technology is applied to gather as much information as possible
[单选题]◆What is NOT considered as a necessary element of total customer service
Apro duet price
Border status
Cshipment tracking
[单选题]◆What kind of flexibility does the information increase
AThe flexibility to buy resources
BThe flexibility to use resources to gain strategic advantage
CThe flexibility to ask questions about resources
[单选题]◆What is changing the relationships between buyers and sellers
AThe available products
BThe use of the Internet to exchange information
CThe overall customer service
★It takes a lot of time and effort to develop and maintain a marketing campaign that resonates(鸣) with your potential clientsHoweveryou should think more about how to develop a marketing campaignAfter allwe’re always looking for ways to increase our competitivenessHere are some marketing strategies for you to checkout
Partner(结伴)with alliesMarketing partnerships have many benefits to push a marketing campaignFor starterswhen you stand side by side with someon
e elseyou can deliver better contentIf you are at the top of your businessmarketing partnerships are cheaper to maintain your success and expose your brand
Embrace usergenerated contentAccording to a survey of 839 millennials (千万富翁) they spend 54hoursaday communicating with their peersabout 30 percent of their total media timeSimilarlyyou can also make this by sharing personal stories and exchanging ideas with your customersThis is a good way of carrying out advertisement
Help customers solve a problemAs perfectly stated on Hub SpotYou’re in business because you provide solutionsSome of the ways you can help customers solve a problem is bycreating howtocontentoffering exclusives that make their lives easierlistening to them or answering their questionsor creating APPs or tools
Let customers interactNo matter what product or service you’re offeringyour customers want to interact with your companyor at least other customersAMCfor examplecreated an online tool that allowed you to write down your imaginationsAmerican Express connects smallbusiness owners to each other and helpful resources through its open forum
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆This article mainly talks about__________
Asome marketing strategies
Byour potential clients
Ccommunicative skills
[单选题]◆You are suggested in the second paragraph to__________
Afight against your opponent
Bfind allies with someone else
Calways focus on yourself
[单选题]◆To embrace usergenerated content does good at__________
Amaking friends with strangers
Bchoosing capable employees
Ccarrying out advertisement
[单选题]◆Which of the following is NOT away of helping customers solve a problem
ACreating howtocontent
BListening to customers
CHaving dinner with customers
[单选题]◆AMC created an online tools o that__________
Aone can write down what he imagines
Byour dreams and thoughts will come true
Cthey can gather information from customers
★No matter how small your business is and what industry you are inyour company has assetsFrom a computer to a processing plantevery single thing your company owns is an asset
Assets can be in different formsSome assets are physicalsuch as computersfiling cabinetsand delivery vansOthers are legally binding promisessuch as accounts receivablethe money owed to your companyStill others seem to exist more on paperfor examplea year’s worth of insurance paid in advanceNo matter what form it takesanything with monetary value that your company owns counts as an asset
Assets appear on your balance sheetreporting the key financial statements at the end of each accounting periodYour assets will be split into different types to make analysis easierThe order in which you list them on the balance sheet typically matches the way they appear in your chart of accounts
Assets do more than just show up on reportsthoughThey are the resources your company uses to produce revenueYour business cannot bring in sales without assetsFor productbased businessesyou can’t produce anything without proper assetsIt’s true for service companies as wellAt leastyou have to have cash to pay your expenses and to help get the word out that your company existsService companies also need basic tools to provide service to customersa hair stylist needs a chairscissorsand styling toolsan accountant needs a computer and a lot of file cabinetsAssets are key factors for any business
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Which of the following is NOT physical asset
AFiling cabinets
BAccounts receivable
CDelivery vans
[单选题]◆According to the passagewhere do the assets appear
AThe balance sheet
BThe income statement
CThe cash flow
[单选题]◆What do you think an accountant is responsible for
AAn accountant is responsible for hair design
BAn accountant is responsible for computer repair
CAn accountant is responsible for bookkeeping
[单选题]◆According to the passagewhich of the following is INCORRECT
AEvery business has assets
BAssets can be in different forms
CEvery business can bring in sales without assets
[单选题]◆What is the passage discussing about
AEvery business has assets
BAssets can be in different forms
CAssets appear on the balance sheet
★The biggest mistake a workplace leader can make with office culture is failing to devise one at allHow do you know if your office culture is helpingor hurtingyour employeesand as a result your bottom lineDesigning a thoughtful(周) office culture is so important for a new companyHere are some aspects where a leader should be careful not to make mistakes
A cohesive(谐致) office culture starts at the top and is built with intentionFacebook’s founder projects a laidback vibe(氛围) That sets the tone for his 200 billion companywhere he visits weekly Q and A sessions from his staffloads up the perksand courts a young team that closely mirrors his target marketpositioning Facebook is especially designed for their wants and needs
Strict dress code or early start time may seem like an easy way to build professionalism (职业化) in your workplacebut is there a good reason for itStrict requirements that work in a law office may erode the work ethic at a hip tech start upMake sure to backup your rules with reasonFor exampleat Culture Studioa Tshirt design and printing companyyou’d better believe there’s no place fortiesEmployees are encouraged to dress down in their brand’s merchandise or their competitors’
Leadership shouldn’t abandon culture development thereGood employees tend to be goal oriented overachieversso put your budget on that with teambuilding activitiescontestsand incentives for the bestThink critically about the ideal employees for your teamwhat makes the tickand how you can support themwithin and outside of their role in the company’s goals
Setting the tone for your workplace starts with each hire and at every level in the companyAt digital marketing firm Mabblyevery hiring decision is made with the company’s vision in mind：a creative and young team of approachable(伸手)guides that help clients to understand the seemingly mysterious world of PR(public relations) in this internet age
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆What is the main topic of this article
AHow to write business emails and memos
BHow to design a thoughtful office culture
CHow to set rules for employees to follow
[单选题]◆The example of Facebook is to show___________
Aone should built a cohesive office culture on purpose
Bhow you can use Q and A sessions from your staff
Coffice culture must reflect your own wants and needs
[单选题]◆It is suggested that one should___________in the third paragraph
Aset the tone for one’s company
Bdrop strict dress code or early start time
Cbackup office rules with reason
[单选题]◆What doesput your budget on thatmeans in the fourth paragraph
ATo withdraw the money
BTo pay more attention to it
CTo invest money and efforts
[单选题]◆Mabbly is targeted in___________
Ahelping clients to understand the PR world
Battracting as many investments as possible
Cmaking a link between selling and buying
★These are the latest manifestations of a worrying obsession with ecommerce and the Internet in Asia’s largest economiesIn MarchBeijing announced its newInternet Plusplan to expand Internet connectivityPremier Liwhen describing itbrought up the mobile Internetcloud computingbig dataintelligent manufacturingand the Internet of Thingsin a manner similar to business leaders in AmericaNor is this digital obsession restricted to ChinaIndian Prime Minister Narendra Modi’s meeting with Mark Zuckerberg at Facebook’s headquarters received as muchif not moremedia attention as his address on sustainable development to the United Nations days earlier
The claim that the Internet will fundamentally transform development is unproven(未证实)and untestedWhat is clear is that the Internet makes consumption easierfaster and more expansive than ever beforeAnalysts have thus looked toecommerce and China’s Internet giants to helpsaveChina’s economic model from slowing down
By extensionChina and India must havedreamsthat are bigger than the InternetThey need to take the lead in finding a new model of development for the 21Century that intelligently make use of science and technologybut without being seduced by musings about ecommerce that mask deep structural flaws of current economic modelsResolving those pressing issues should be the realinnovationthat lies at the heart of any development program
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆Jack Ma hopes eWTO can help___________________
Acooperation between companies
Bsuccess of small business online
Cpeople look for friends and lovers
[单选题]◆Digital obsession in the second paragraph refers to___________________
Aproblems caused by Internet
Btrades between China and America
Cpassion on Internet business
[单选题]◆Which is NOT true according to the third paragraph
AIt is not clear that how the Internet will deeply influence development
BThe Internet makes people harder to sell products and buy goods
CEcommerce is likely to contribute to China’s economic development
[单选题]◆China and India need to___________________
Afind a new model by using science and technology
Bfind a solution to take place of online business
Cfind a cure to deal with diseases in the 21Century
[单选题]◆What is the author’s attitude to China’s development of online business
ANegative
BPositive
CNeutral
★With economic developmentChinese banks are extending services in more and more countries The following is a brief introduction to RMB business for personal customers offered by the Bank of China in the United States
To open a RMB account with the Bank of China in the USAyou must first open a USD account Of coursea minimum deposit requirement is needed for both the USD and the RMB accounts Then you must complete the Bank’s Account Application Form and an Internal Revenue Service (IRS)Form on your status In additionyou are required to provide the Bank with your Social Security Number and two valid identification documents One is your Passport or Driver’s Licensethe other is your major credit cardemployee identification card or health insurance card
With the RMB account you can withdraw and deposit RMB cash directly The daily limit is 20000 yuan on each transaction Usually a service fee is charged for withdrawals above 3000 yuan You can also exchange USD for RMB or exchange RMB for USD The daily limit is USD 4000 worth of RMB Be careful about the exchange rates They might not be the same as the exchange rates offered in China
For further informationyou can call at the bank’s customer service hotline at 123456789 to the extension 9578or pay a visit to WWWbocusacom
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[单选题]◆To open an RMB account with the Bank of China in the USAyou must first open a(n)_________account(红色字体题正确答案选项)
ARMB
BHKD
CUSD
[单选题]◆There is a minimum deposit requirement for_________(红色字体题正确答案选项)
Athe USD account only
Bthe RMB account only
Cboth the USD and the RMB accounts
[单选题]◆Which of the following is not valid identification documents for opening an RMB account in the USA(红色字体题正确答案选项)
ADriver’s License
Bdebit card
Chealth insurance card
[单选题]◆The daily limit for withdrawal and deposit is_________on each transaction(红色字体题正确答案选项)
A20000 yuan
B3000 yuan
C4000 yuan
[单选题]◆For exchanging USD for RMB or exchanging RMB for USDthe daily limit is_________worth of RMB(红色字体题正确答案选项)
AUSD2000
BUSD3000
CUSD 4000
第四题 阅读理解判断题题库
题包含5题题4分计20分阅读短文判断句子正误正确选T错误选F
★A recent survey of UK business asked the questionWhat reasons do you have for employing migrant workers The answer was good news for EU citizens who want to come and work in the UK and bad news for young British people looking for workAbout 20 per cent of employers think that migrant workers are more productive and have a more positive attitude to work than British workersIn addition25 per cent of businesses can’t find British workers with the necessary skillsand almost 20 per cent can’t find people with the right experienceOne hotel manager saidIf I had a choice between a local person and an EU migrantI would always choose the migrant workerIn my experiencethey work harder and have better skills
The UK is a popular destination for skilled workers and graduates from countries like Poland and the C zech RepublicMany work in agriculture or the tourism industryor in small business in the financial services and technology sectorsSome come to earn more money while others are looking for experience they can’t get at homeArturfrom PolandsaysI work for an IT company and I would never get this level of experience at homeBut I spent six months as a painter when I first arrived If I repeated the experiencewould try to find a good job firstJakubfrom the Czech RepublicsaidI was sure I would find work quicklyand I didThe money is quite goodbut if my English was betterI would have more opportunities for promotionSo now I’m studying Again
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆The survey asked companies if they would employ migrant workers(红色字体题正确答案选项)
AT
BF
[判断题]◆About 20 percent of companies employ migrant workers(红色字体题正确答案选项)
AT
BF
[判断题]◆Most employers think that migrant workers are better than British workers(红色字体题正确答案选项)
AT
BF
[判断题]◆Artur could also get the high level of experience at home in Poland(红色字体题正确答案选项)
AT
BF
[判断题]◆Jakub found a job when he arrived in the UK(红色字体题正确答案选项)
AT
BF
★Accounting errors will happen from time to timebut many common accounting mistakes can be avoided with proper planning and preparationHere are the top seven accounting mistakes that should be paid more attention to
(1)Not knowing your true cash balance：Due to things like automatic payments and bank chargesmoney that appears in your cash drawer and your checking account may already be spent
(2)Mistaking profits for cash：When you have a lot of credit salesyour company can post big profits without seeing any cash
(3)Paying bills too soon：If your vendors give you thirty days to pay themtake itUnless you get a discount for paying earlypaying your bills only when they＇re due improves your company＇s cash flow
(4)Avoiding bookkeeping tasksNot recording and posting transactions regularly leaves you with a mountain of bookkeeping to deal within the end
(5)Paying accidental dividendsEvery time a corporation owner takes money out of his businessit counts as a dividendThat can lead to a bigger personal incometax bill
(6)Not keeping personal finances separate from business：Mixing up business and personal money can cause bookkeeping and legal problems
(7)Setting prices too lowKnow your costs before you set product or service pricesor you run the risk of losing money on every saleA simple breakeven analysis can help you set prices at a profitable level
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Accounting mistakes are inevitable even with careful handling
[答案]F
[判断题]◆With a lot of credit salesyour company may have no cash at hand
[答案]T
[判断题]◆It is recommended not to pay bills too soon
[答案]T
[判断题]◆Business money and personal money can be mixed up
[答案]F
[判断题]◆Try your best to understand your costs before you set prices for your products or services
[答案]T
★FUNCTIONS OF LOGISTICS
Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportationwarehousing and storageloading and unloadinggoods handlingpackingdistribution processing delivery and information managementFor exampleafter a commercial transaction is donelogistics will carry out the transfer of goods from the seller to the buyer for the lowest cost and in the most effective mannerDuring the transfer processlogistics facilitiesequipment(carriers)administration of information and standardization are needed
Logistics has three major functionsFirstlyit creates time valueThe same goods can be valued differently at different timesGoods are often in stagnation during the transfer processwhich is called the storage of logisticsSecondlyit creates location valueThe same goods can be valued differently at different locationsThe value added during the transfer process is the location value of logisticsThirdlyit creates distribution processing valueSometimes the distribution processing changes the packages of the goodsThat isduring this stageit cuts large packages of goods into smaller partswhich creates added value for goods
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Logistics is the physical flow process of goods from the seller to the buyer
[答案]T
[判断题]◆Administration of information and standardization are needed during the transfer process
[答案]T
[判断题]◆Storage creates the location value for goods
[答案]F
[判断题]◆The same goods can be valued differently at different times and locations
[答案]T
[判断题]◆Large packages of goods should always be cut into smaller parts to create added value
[答案]F
★International trade is the exchange of goods and services between countriesIt gives consumers and countries the opportunity to be exposed to goods and services not available in their own countriesAlmost every kind of product can be found on the international market
foodclothesspare partsoiljewelrywinestockscurrencies and waterServices are also tradedtourismbankingconsulting and transportationA product that is sold to the global market is an exportand a product that is bought from the global market is an import
International trade can benefit us a lotTrading globally allows us to expand our markets for both goods and services that otherwise may not have been available to usIf you walk into a supermarket and are able to buy Indonesian bananasBrazilian coffee and a bottle of French wineyou are experiencing the effects of international trade
International trade brings US both advantages and disadvantagesFor instanceinternational trade may also make the world economy easily affected by factors like pricessupply and demandas well as global eventsPolitical change in As afor examplecould result in an increase in the cost of laborthereby increasing the manufacturing costs for an American sneaker company based in Malaysiawhich would then result in an increase in the price that you have to pay to buy the tennis shoes at your local mallA decrease in the cost of laboron the other handwould result in you having to pay less for your new shoes
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆International trade exchanges goods and services between different countries and regions
[答案]T
[判断题]◆Every kind of goods and services can be found on the global market
[答案]F
[判断题]◆A product that is bought from the global market is an export
[答案]F
[判断题]◆International trade may easily affect world economy
[答案]T
[判断题]◆Political change in one country has nothing to do with international trade
[答案]F
★LEARNING BUSINESS SKILLS THROUGH JUNIOR ACHIEVEMENT
Junior Achievement is an international movement to educate young people about business and economics for the purpose of helping them prepare to succeed in a world economy11 The organization is the largest of its kind
Junior Achievement has gone through different stages in its development12 It was started by two business leadersHorace Moses and Theodore Vailand Senator Murray Crane in 1919 in SpringfieldMassachusettsThe organization started with a small number of children aged ten to twelveFor more than 50 yearsJunior Achievement programs met after school as a group of business clubsBut in 1975Junior Achievement began to offer classes during school hoursMany more young people joined the organization once it began to teach business skills as part of the school dayIn 2004Junior Achievement Worldwide was formed
The Junior Achievement programs teach about businesseshow they are organizedand how products are made and sold13 The programs also teach about the American and world economies and business operationsYoung people can learn how entrepreneurship works by operating their own companiesFor instancethe students develop a product and sell shares in their companyThey use the money to buy the materials they need to make their productwhich they then sellFinallythey return the profits to the people who bought shares in the companyIt is reported that in the United States alonethere are more than 22000 places that hold Junior Achievement events currentlyAccording to Junior Achievementabout 287000 volunteers support its programs around the world
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆This passage is about Junior Achievementan international movement to educate young people about businesses and economics
[答案]T
[判断题]◆Junior Achievement was started by two business leaders in Massachusetts
[答案]F
[判断题]◆Classes during school hours have been available in Junior Achievement for more than 60 years
[答案]F
[判断题]◆Junior Achievement has been worldwide since 1919
[答案]F
[判断题]◆Volunteers of Junior Achievement teach about the American and world economies and business operations
[答案]T
★LEARNING BUSINESS SKILLS THROUGH JUNIOR ACHIEVEMENT
Junior Achievement is an international movement to educate young people about business and economics for the purpose of helping them prepare to succeed in a world economy11 The organization is the largest of its kind
Junior Achievement has gone through different stages in its development12 It was started by two business leadersHorace Moses and Theodore Vailand Senator Murray Crane in 1919 in SpringfieldMassachusettsThe organization started with a small number of children aged ten to twelveFor more than 50 yearsJunior Achievement programs met after school as a group of business clubsBut in 1975Junior Achievement began to offer classes during school hoursMany more young people joined the organization once it began to teach business skills as part of the school dayIn 2004Junior Achievement Worldwide was formed
The Junior Achievement programs teach about businesseshow they are organizedand how products are made and sold13 The programs also teach about the American and world economies and business operationsYoung people can learn how entrepreneurship works by operating their own companiesFor instancethe students develop a product and sell shares in their companyThey use the money to buy the materials they need to make their productwhich they then sellFinallythey return the profits to the people who bought shares in the companyIt is reported that in the United States alonethere are more than 22000 places that hold Junior Achievement events currentlyAccording to Junior Achievementabout 287000 volunteers support its programs around the world
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆This passage is about Junior Achievementan international movement to educate young people about businesses and economics
[答案]T
[判断题]◆Junior Achievement was started by two business leaders in Massachusetts
[答案]F
[判断题]◆Classes during school hours have been available in Junior Achievement for more than 60 years
[答案]F
[判断题]◆Junior Achievement has been worldwide since 1919
[答案]F
[判断题]◆Volunteers of Junior Achievement teach about the American and world economies and business operations
[答案]T
★Logistics is the physical flow process of goods from the point of origin to the point of consumption concerning transportationwarehousing and storageloading and unloadinggoods handlingpackingdistribution processing delivery and information managementFor exampleafter a commercial transaction is donelogistics will carryout the transfer of goods from the seller to the buyer for the lowest cost and in the most effective mannerDuring the transfer processlogistics facilitiesequipment(carriersadministration of information and standardization are needed
Logistics has three major functionsFirstlyit creates time valueThe same goods can be valued differently at different timesGoods are often in stagnation during the transfer processwhich is called the storage of logisticsSecondlyit creates location valueThe same goods can be valued differently at different locationsThe value added during the transfer process is the location value of logisticsThirdly it creates distribution processing valueSometimes the distribution processing changes the packages of the goodsThat isduring this stageit cuts large packages of goods into smaller partswhich creates added value for goods
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Logistics is the physical flow process of goods from the seller to the buyer
[答案]T
[判断题]◆Administration of information and standardization are needed during the transfer process
[答案]T
[判断题]◆Storage creates the location value for goods
[答案]F
[判断题]◆The same goods can be valued differently at different times and locations
[答案]T
[判断题]◆Large packages of goods should always be cut into smaller parts to create added value
[答案]F
★Online banking refers to banking activities that are carried out over the Internet on a secure websiteIt developed in the late1990s and grew more popular over the years since it can make one＇s financial life much easier to manage
Firstyou can use online banking to pay your billsMost banks have a section in which you setup payeesFill out the information onceyou can simply choose that profile every time you pay a bill online
Secondonline banking allows you to access your account history and transactions from anywhereIt is the quickest way to check and see if a transaction has cleared your accountIt also enables you to find out about unauthorized transactions more quickly
Thirdonline banking also allows you to transfer money between accounts effectivelyIt is more convenient than using the automated phone serviceWhen you setup your online bankingbe sure that all of your accounts at the bank are listedThis will make it easier to transfer money and make loan payments online
Obviouslyyou need to pay special attention to your safety or privacy using online bankingIt is important to clear your cookies after each banking sessionespecially at a public computerAdditionallymake sure that your password is long enough to prevent it from easily being hackedNever give your online account information to anyone elseCheck your credit report regularlyThus you can protect yourself from identity theft
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆Online banking refers to banking systems where you can carryout your business over the Internet on any website
[答案]F
[判断题]◆Most banks have a section in which you setup your own business
[答案]F
[判断题]◆Online banking is the quickest way to check and see if a transaction is done
[答案]T
[判断题]◆It is more useful and easier than using the automated phone service
[答案]T
[判断题]◆No doubtyou have to keep a special eye on your safety or privacy using online banking
[答案]T
[判断题]◆Online banking refers to banking systems where you can carryout your business over the Internet on any website
[答案]F
[判断题]◆Most banks have a section in which you setup your own business
[答案]F
[判断题]◆Online banking is the quickest way to check and see if a transaction has cleared your history
[答案]F
[判断题]◆It is more useful and easier than using the automated phone service
[答案]T
[判断题]◆No doubtyou have to keep a special eye on your safety or privacy using online banking
[答案]T
★The marketing mix consists of the four Ps’providing the customer with the right product at the right pricepresented in the most attractive promotion and available in the easiest placeThe product is not just an assembled set of componentsit is something customers buy to satisfy a need they feel they haveThe image and the design of the product are as important as its specificationsThen the product must be priced so that it competes effectively with rival products in the same marketIn additionthe product should be presented to customers through advertising(egTV commercialsnewspaper advertisements or posters)packing (egdesignlabelsmaterials)publicitypublic relation and personal sellingFinallythe product must be available to customers through the most cost effective channels of distributionA consumer product must be offered to endusers in suitable retail outletsor available on hire purchase or by mail order
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆The author of the article intends to explain to us what the marketing mix is
[答案]T
[判断题]◆Customers’ satisfaction matters greatly to a product
[答案]T
[判断题]◆The price of a product must be exactly the same as rival products in the same market
[答案]F
[判断题]◆To make your product known to the publicadvertising is the only consideration you need to take into account
[答案]F
[判断题]◆A product can reach customersaccording to the textthrough retail outletshire purchasemail order and online sales
[答案]F
★There are eight traditional functions of marketing
(1)BuyingA marketerfocusesonbuyers’needsanddesiresinordertodecidewhat products to make availableUnderstanding buyers’ behavior is of great importance
(2)SellingMarketers usually view selling as a persuasive activity that is completed through promotionSelling includes personal sellingadvertisingand other selling methodsIt is probably the function of marketing that we most often see in our daily life
(3)TransportingTransporting is physically moving the product from the seller to the buyerMarketers focus on transporting costs and services
(4)StoringLike transportingstoring is an aspect of the physical distribution of productsStoring includes warehousing activitiesWarehouses hold products for long periods sometimes in order to create time utility
(5)GradingGrading involves sorting products according to size and qualityThis makes buying and selling easier because it reduces the need for inspection and sampling
(6)FinancingFor many productssuch as automobilesfridgesand new homesthe purchase is facilitated when the marketer provides credit that makes the purchasing of the product possible
(7)Marketing researchThrough researchmarketers may find out the need for new products and servicesBy gathering information on a regular basisthey can better plancarryout and control marketing activities
(8)Risk takingIt involves bearing the uncertainties that are part of the marketing processMost marketing decisions result in either successor failure that is associated with risk
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆It is very important to understand buyers’ behavior
[答案]T
[判断题]◆Marketers usually use different selling methods
[答案]T
[判断题]◆Marketers ignore transporting costs and services
[答案]F
[判断题]◆Both transporting and storing are the aspects of the physical distribution of products
[答案]T
[判断题]◆Marketers provide credit that makes the purchasing of automobilesbridgesand new homes possible
[答案]F
★We all have those days when all we want is to crawl back in bed for a few more hoursUnfortunatelyfew of us have that luxuryThe following hints may help you stay energizedor at least get you going until you can make the time for rest
●Engage in a quick conversation with a highenergy colleagueTheir positive energy may refresh you(Just be careful not to drag them down)
Snack more Having a healthy snack on handlike a granola bar or fruit can help your blood sugar levels and may provide a healthy boost of energy(Overeating will do the opposite and drag you down) Moderation is key
●ExerciseIf you know that your schedule does not allow for a visit to the gym todayfind a way to move around during your dayInstead of sending an email to your coworkerwalk to her deskIt may be a good idea to take the stairs todayeven though you’re tiredBut try to visit the gym tomorrowPeople who exercise get more restful sleep and often feel more energized than those who don’t
●Drink waterHydration is critical says Steven Masleymedical director of the Pritikin Longevity Center in AventuraFloridaIf you don’t hydrateyou’re going to feel tired The majority of your body is made of water even a slight deficiency can rob you of your oomph
●Plan a vacation or a stay cationWhether you leave town for a day or a weekhaving something fun to look forward to will excite you and stimulate energyPlusif you’re reading this
you could probably use a break from your daytoday routine
特提醒：题5题需拉动答题框右边滚动条5试题显示出做答
[判断题]◆The main idea of the passage is how to get along with colleagues(红色字体题正确答案选项)
AT
BF
[判断题]◆Engage in a long conversation with highenergy colleagues may help you stay energized(红色字体题正确答案选项)
AT
BF
[判断题]◆Healthy refreshments can help your blood sugar levels(红色字体题正确答案选项)
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BF
[判断题]◆If you drink enough wateryou will never feel tired(红色字体题正确答案选项)
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BF
[判断题]◆Planning a vacation out of the town will excite you and stimulate energy(红色字体题正确答案选项)
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BF
第五题 写作(问答)题题库
写作题题计20分根求完成篇作文
根求写作文[写封求职信]
根求写作文
★Write a covering letterYou are Helen Joyce and you want to find a job during the summer vocationYou may include the information below
●purpose of job applicationmoney and experience
●your previous work experiences and education backgroundetc
●hope of being considered for an interview
备注翻译
★写封求职信海伦·乔伊斯想暑期找份工作
您包括信息：
●求职目：金钱验
●您前工作验教育背景等
●希考虑参加面试
标准答案
Dear Sir or Madam
I am writing this letter to apply for the position that you have advertised in the newspaperI’m truthfully looking forward to a job this summerso that I could gain precious working experience and make some money at the mean time
My name is Helen Joyce17 years old and I’m currently studying hotel Management in **** UniversityLast summerI worked in ***** Hotel vacation and received highly remarksWhat’s moreI have a good command of computers and I can communicate with others fluently in EnglishI believe I have the ability to overcome the difficulties encountered at workI would be greatly appreciated if you can offer me the opportunity to be interviewed Thank you for your considerationI’m looking forward to hearing from you
Yours Helen
标准答案二
Dear SirMadam
The summer vacation is coming soonI really want to find a job in your company during the summer vacationOn the one handI can improve my work practice ability through workand on the other handI can also have a certain income to achieve the goal of workstudy
I graduated from Pingdingshan College with a major in Chinese Languageand now I am studying administration undergraduate at Pingdingshan Radio and Television University of the Open University of ChinaI have used vacations as a substitute teacher for many times in training institutions in Pingdingshan City
I hope I can get an opportunity for a personal interviewThank you for your consideration
Sincerely yours
Helen Joyce
根求写作文[写封推荐信]
根求写作文
★Write a recommendation letter for Li Hua who has been working in your company for 5yearsYou may include the information below
●his work experience and strengths
●his character and personality
●oh is reasons for leaving the present jobetc
备注翻译
★贵公司工作5年李华写封推荐信您包括信息：
●工作验优势
●性格性
●离开现工作原等
标准答案
To whom it may concern
It’s my pleasure to recommend Li hua to youHe is one of the most outstanding employees of mine and has worked in my company for about five years
Li hua is an enthusiastic and progressive young man with extremely high potentialityDuring the workhe gets along well with his colleagues and has achieved great resualtsUnfortunatelyfor the consideration of his familyhe had to resign from our company
I’m certain that Li hua will make great contribution to your company in the future and I strongly recommend him for this positionYour favorable consideration will be highly appreciatedIf further information regarding him is neededplease feel free to contact me
Yours sincerely
******
标准答案二
Dear Sir or Madam
Li Hua has been working in our company for 5 yearsHe has a wealth of work experiencesuperb work skills and good team spirit he can get along with other employeesobey the leadership arrangementswork hardand have outstanding work performance he has left our company because of the longterm separation of his husband and wife
I hope he can be interviewed and hired by your company
If you can consider my suggestion and get your attentionI would be very grateful
sincere regards
根求写作文
★Write a recommendation letter for Miss Helen Joyce who has been working in your company for 5 years
You may include the information belowher work experience and strengths
her character and personality
her reasons for leaving the present jobetc
备注翻译
★贵公司工作5年海伦·乔伊斯姐写封推荐信
您包括信息：工作验优势
性格性
离开现工作原等
标准答案
Dear Sir or Madam
Miss Helen Joyce has been working in our company for 5 yearsShe has a wealth of work experiencesuperb work skillsand a good team spirit she can get along with other employeesobey the leadershipwork steadfast and dedicatedand have outstanding work performance due to the longterm separation of husband and wife and leaving in our companyI hope your company can interview and hire her
If you can consider my suggestion and attract your attentionI would be very grateful
sincere regards
根求写作文
★Suppose you are the manager and write a recommendation letter for Miss Helen Miller according to the following information
CandidateMiss Helen Miller
Working experienceworked in the Export Department of a large firm for over 8years from July 2006 to December 2014
Her character and advantageshardworkinghonest and reliableexcellent communication skillswork independently and efficientlyexcellent rapport with people of all ages
Reason for leavingpersonal reasons
备注翻译
★假设您理根信息海伦米勒姐写封推荐信
候选：海伦·米勒姐
工作验：2006年7月2014年12月某公司出口部工作8年
性格优势：勤奋诚实优秀沟通力独立高效工作年龄段关系融洽
离职原：原
标准答案
Dear Sir or Madam
MsHelen Miller is an employee of our companyFrom July 2006 to December 2014I worked in the export department of our company for more than 8 yearsand now I have resigned due to personal reasons
Her character and strengths hardworkinghonest and reliableexcellent communication skills and independent and efficient work efficiencyable to get along well with people of all ages
If you can consider my suggestion to interview and hire herI would be very grateful
Tianma Company Manager Wang
December 302017
根求写作文[写封道歉信]
根求写作文
★You have made an appointment with your client but failed to keep itWrite a letter of apology to your client according to the information below
1apologize for your failure to keep the appointment
2explain your reason to your client
3express your wish to make another appointment
备注翻译
★您已您客户预约未遵守根信息您客户写封道歉信
1您未遵守约会表示歉意
2客户解释理
3表达您希次预约愿
标准答案
Dear customer
I’m writing to ask you to excuse me for not being able to keep our appointmentI do know that this is very impolite and must have caused you much trouble
I do reckon that at present any explanation is pale and futileHowever I do not want you to misunderstand meOn my way to your office an old lady suddenly fainted due to heart attack on the busI stopped a taxi and sent her into a nearby hospitalI stayed there until her son came which spoiled our appointment
I am aware that our appointment is of importanceI do hope that you would be kind enough to spare your valuable to meet me
I am looking forward to hearing from you
Sincerely Yours
标准答案二
Dear customer
I’m sorry that I couldn’t keep the appointment in timeThis is a mistake in my work arrangementWe had an appointment but the company suddenly had an emergency and we needed an emergency meeting so we couldn’t do itSorry to tell you againI hope we can make an appointment again to say sorry to you personally
Yours
根求写作文[写封投诉信]
根求写作文
★Suppose you are HenryLast monthyou bought a Canon digital camera from JDcom and found that the lens didn’t work properlyYou asked for a new one and found that there were some scratches on the screen when the new camera arrivedYou are writing to complain about it
describe the problems clearly
ask for a replacement of the camera
ask for compensation or a 10discount
end the complaint letter
备注翻译
★假设亨利月JDcom购买台佳数码相机发现镜头法正常工作您求购买新相机发现新相机达时屏幕划痕写信抱怨：
清楚描述问题
求更换相机
求赔偿10折扣
结束投诉信
标准答案
Dear Sales Manager
This is HenryLast monthI bought a Canon digital camera on JDcomWhen the new camera arrivedI found that the lens was not working properly and there were some scratches on the screenI strongly request the company to replace my camera and compensate me according to the contract or give me a 10 discount
I hope my complaint can get the company’s attention and be resolved as soon as possible
Complainant Henry
June 302020
根求写作文
★Suppose you are HenryLast monthyou bought a Canon digital camera from JDcom and found that the lens didn’t work properlyYou asked for a new one and found that there were some scratches on the screen when the new camera arrivedYou are writing to complain about it
describe the problems clearly
ask for a replacement of the camera
ask for compensation or a 10discount
end the complaint letter
备注翻译
★假设亨利月 JDcom 购买台佳数码相机发现镜头法正常工作您求购买新相机发现新相机达时屏幕划痕写信抱怨：
清楚描述问题
求更换相机
求赔偿10折扣
结束投诉信
标准答案
Dear Sales Manager
This is HenryLast monthI bought a Canon digital camera on JDcomWhen the new camera arrivedI found that the lens was not working properly and there were some scratches on the screenI strongly request the company to replace my camera and compensate me according to the contract or give me a 10 discount
I hope my complaint can get the company’s attention and be resolved as soon as possible
Complainant Henry
December 302019
根求写作文
★Suppose you are SimonYou purchased a Sony digital camera from Amazoncom and found that there were scratches on the screenYou are writing to complain about it
备注翻译
★假设您西蒙您 Amazoncom 购买台索尼数码相机发现屏幕划痕写信抱怨
标准答案
Dear Sales Manager
My name is SimonA few days ago I bought a Sony digital camera from AmazoncomAfter receiving the cameraI found scratches on the screen and it could not be used normallyI strongly requested the company to replace me with a new camera
I hope my complaint can get the company’s attention and be resolved as soon as possible
ComplainantSimon
December 302019
根求写作文
★Write a complaint letterYou just bought a smartphone and found that the phone doesn’t work properlyYou may include the information below
●when and where you bought the phone
●description of the problems
●your expected solutions to the problems
备注翻译
★写封投诉信您刚刚购买智手机发现手机法正常工作您包括信息：
●您购买手机时间点
●问题描述
●您期问题解决方案
标准答案
Dear XXXI bought a XXX mobile phone from your website on June 1You promised that this mobile phone is the best in your store with the latest featuresYou also guarantee that it has a oneyear warranty period
Howeveryou know that the mobile phone will not work normally after a weekI don’t want to complain too much hereWhat I want is a new replacement
Thank you for your quick and proper replyThank you for your quick and proper replyThank you and regardsxxx
标准答案二
A letter of complaint Dear MrMSHellothis is Li HuaI bought a Nokia mobile phone in your shopping mall on September 2
The price is yuanI loved it the last three daysBut two days lateron the sixth dayI was chatting with my friend on the phone in the morning
SuddenlyI couldn’t hear my friend’s phone callHe couldn’t hear meI dial again and againbut I can’t get the number
Now I try againbut I can’t get throughI believe there must be something wrong with the mobile phoneNow I’m writing to tell you that I want you to change one so that I can get your reply
根求写作文[写封邀请信]
根求写作文
★You are SusanYour company will hold an opening ceremony for a new factoryYou are asked to write an invitation letter to Davidan important client of your companyThe following information should be included
the reasons to invite him
the time for the event
the place for the event
early reply expected
备注翻译
★您苏珊您公司举行新工厂开业仪式您求公司重客户卫写封邀请函应包括信息：
邀请理
活动时间
活动点
预计会提前回复
标准答案
MrDavid
This is SusanOur company will hold the groundbreaking ceremony of the new factoryBecause you are an important customer of our companywe sincerely invite you to participate in the groundbreaking ceremony of our new factory
The time of the groundbreaking ceremony 800 am on July 62018
The location of the groundbreaking ceremony Baofeng County Industrial Cluster DistrictHenan Province
Hope that I will receive your reply soon
Susan
July 12018
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