「最新」1378国开电大本科《管理英语3》历年期末考试试题及答案汇编「考试珍藏版」

[新]1378国开电科理英语3历年期末考试试题答案汇编
[考试珍藏版]
说明：适国开电期末纸质考试根试题首字母音序查找试题答案
第题 交际语 试题答案题库
― ___________
― Everything is going smoothly
[答案]What do you think of everything？
― ___________
― Fire fire service please There＇s a huge fire here
[答案]911 how may I direct your call？
― ___________
― Generally speaking we are concerned with all aspects of promoting good health
[答案]What health care programs are there in the community？
― ___________
― It＇s probably somebody that dialed the wrong number
[答案]Aren＇t you going to answer the phone
― ___________
― No sorry I didn＇t know the rule about punching in
[答案]Didn＇t you punch in this morning Wendy？
― ___________
― Once or twice a week
[答案]How often will you arrange for me to visit someone at home？
― ___________
― She gave two weeks
[答案]How much time did she give？
― ___________
― To sum up it is a continual process from a newborn baby to the end of one＇s life
[答案]What does Community Health Service mean exactly？
― ___________
― With pleasure Emergency planning covers several different aspects
[答案]Could you explain how your work on emergency planning is going on？
― ___________
― We have sent out leaflets to all residents explaining what to do in an emergency
[答案]What have you talked to the public？
― ___________
― We have three major divisions： Operations Sales and Marketing Finance and Administration
[答案]How many departments do we have？

― ___________about it now？
― Every time a customer has complained we＇ve followed our store policy and offered them an exchange or a full refund
[答案]What＇s being done
― ___________here＇s your jacket and helmet and you＇d better put on these boots as well
― it＇s our site policy
[答案]Certainly



― Anything else？
― ___________
[答案]Moreover we provide education relating to depression and anxiety
― Are you going on holiday for a long time
― ___________
[答案]No only a couple of days
― Are you going on holiday for a long time？
― ___________
[答案]It was a long time
― Could I help you with your heavy box You are so tired
― _________I can manage it
[答案]No Thanks
― Could I help you with your heavy box？ You are so tired
― _____________ I can manage it
[答案]No thanks
― Do you mind if I smoke here？
― ___________
[答案]Yes better not
― Do you mind if I smoke here
― ___________
[答案]Yes better not
― Does she speak French or German？
― She doesn＇t _____
[答案]either
― Good morning Volunteering Matters how can I help you？
― ___________
[答案]Good morning I＇d like to find out how I could become a volunteer
― Good morningVolunteering Matters how can I help you
― Good morning I＇d like to find out_______
[答案]how 1 could become a volunteer
― How did you find your visit to Qingdao Joanna？
― ___________
[答案]Oh wonderful indeed
― How did you find your visit to QingdaoJoanna
― ___________
[答案]Ohwonderful indeed
― How did you miss your train
― ___________
[答案]WellI was caught in the traffic jam
― How is everything going
― _________ we＇ve been quite busy this month and there＇ s been quite a lot of progress since the last inspection
[答案]As you can see
― Hurry up If the fire spreads to the stairs it could block our way out
― _____________This is no time for talking
[答案]You＇re right
― Hurry up If the fire spreads to the stairs it could block our way out
― _________This is no time for talking
[答案]You＇re right
― How did you miss your train？
― ___________
[答案]Well I was caught in the traffic jam
― How is everything going？
― ___________ we＇ve been quite busy this month and there＇s been quite a lot of progress since the last inspection
[答案]As you can see
― I suppose there＇ll be a lot of arguments
― ___________
[答案]I should imagine so
― I wish you success in your career
― ___________
[答案]The same to you
― I wonder if I could use your computer tonight？
― ___________
[答案]Sure go ahead
― I＇d like to take a look first at those structural support beams that were going to be put in place on the second floor
― If you invite a Muslim to dinner what are you advised not to order for him？
― ___________
[答案]pork
― I＇m dog tired I can＇t walk any further Tommy
― ______ Jenny You can do it
[答案]Come on
― I＇m leaving for Shanghai tomorrow
― ___________
[答案]Have a pleasant trip
― In what form will you take the investment？
― ___________
[答案]We＇ll contribute a site and the required premises
― Is it more advisable to upgrade our present facilities than taking the risk of opening a new park？
― ___________
[答案]I don＇t think so
― Is it possible for you to expand business there？
― ___________
[答案]Yes I think so
― It＇s getting dark I＇m afraid I must be off now
― OK _________
[答案]See you
― I＇ve started my own software company
― ___________
[答案]No kidding Congratulations
― I suggest you offer affected customers a discount on their next store purchase explain the situation and apologize to them
― Right of course___________________
[答案]I＇ll get on it right away
― I suppose there＇11 be a lot of arguments
― ___________
[答案]I should imagine so
― I wish you success in your career
― ___________
[答案]The same to you
― I wonder if I could use your computer tonight
― ___________
[答案]Sure go ahead
― I＇m dog tired I can＇t walk any further Tommy
― _________ Jenny You can do it
[答案]Come on
― I＇m leaving for Shanghai tomorrow
― ___________
[答案]Have a pleasant trip
― I＇m more than happy to go out this weekend
― _________________ We＇ve got so much work to do at that time
[答案]Forget it
― I＇m more than happy to go out this weekend
― _________We＇ve got so much work to do at that time
[答案]Forget it
― Inwhat form will you take the investment
― ___________
[答案]We＇ll contribute a site and the required premises
― It＇s getting dark I＇m afraid I must be off now
― OK_________
[答案]See you
― I＇ve started my own software company
― ___________
[答案]No kidding Congratulations
― Jack won＇t like the film you know
― ___________I don＇t care what Jack thinks
[答案]So what？
― Jack won＇t like the film you know
― _________I don＇t care what Jack thinks
[答案]So what
― Perhaps we should climb out of the window and jump down？ It＇s only two floors
― _________________We＇d better wait for the rescue
[答案]No we can＇t do that
― Perhaps we should climb out of the window and jump down It＇s only two floors
―_________We＇d better wait for the rescue
[答案]No we can＇t do that
― Sorry I made a mistake again
―_________ Practise more and you’ll succeed
[答案]Never mind
― Sorry I made a mistake again
― _________Practice more and you＇11 succeed
[答案]Never mind
― What＇s the latest situation with all these customer complaints we＇ve been receiving？
―___________the quality of the material has not always been up to standard
[答案]I＇m afraid
― What＇s the weather like in this area
― ___________
[答案]It＇s rainy
― What do you think about Japanese food？
― ___________
[答案]Overall the diet there is a healthy one low fat
― What do you think about Japanese food
― ___________
[答案]Overall the diet there is a healthy one low fat
― What vegetables are in season now？
― Radish and carrot_____
[答案]I think
― When do we have to pay the bill？
―____ December 30
[答案]By
― Who should be responsible for the accident？
― The boss not the workers They just carried out the order_______
[答案]as told
― Wonder if I could use your computer tonight
― ___________
[答案]Sure go ahead
― Would you like some more beer？
― _________please
[答案]Just a little
― Would you like some more beer
― _________please
[答案]Just a little
― You look upset_________
― I broke a traffic rule and was stopped by a policeman this morning
[答案]Anything wrong
第二题 词汇结构 试题答案题库
_____ is known to all too much fat causes heart problems[答案]As
_____ is known to all too much fat causes heart problems[答案]As
_____ these potential problems twoway radios are preferable as they are extremely reliable for short distances and can broadcast to several people at once[答案]Given
―_____ father took part in the charity activity in the neighbourhood yesterday？– Peter＇s[答案]Whose
_____ important it is for kids to imagine freely[答案]How
―______father took part in the charity activity in the neighborhood yesterday―Peter＇ s[答案]Whose
_____ important it is for kids to imagine freely[答案]How
_____ they have a lot of applicants they can＇t find the people they want[答案]Though
Abudget is an estimation of the _______ and _______ over a specified future period of time[答案]revenue expenses
Abus driver _______ the safety of his passengers[答案]is responsible for
Abus driver _______ the safety of his passengers[答案]is responsible for
A campus emergency ______ occur at any time of the day or night weekend or holiday with little or no warning[答案]may
A Chinese company is going to _______ over the wellknown Japanese company TOSHIBA Corporation[答案]take
A Chinese company is going to _______ over the wellknown Japanese company TOSHIBA Corporation[答案]take
A number of boys _______ absent some time during the term[答案]have been
A number of boys _______ absent some time during the term[答案]have been
A vegetarian diet consists of the following EXCEPT ___________[答案]meat
All things _______ the planned flight will have to be cancelled[答案]considered
Allan is looking forward to _______ you in summer holiday[答案]meeting
Apple almost lost its dominance in the smartphone market _______ it became clear that it was difficult to make a call using the much expected iPhone 4[答案]when
Bring me a glass of beer _______ ？[答案]will you
Business people exercise their leadership in the community service area ______ the commercial world[答案]as well as
Can you tell me how _______ to the railway station please？[答案]to get
Can you tell me how _______ to the railway station please [答案]to get
Chemical spill guidelines should be established by the lab supervisor and should take into _______ the following[答案]consideration
Communities are part of everyday life and have positive _______ on its members[答案]effects
Community service is a great way to help people in their time of need It is great to see the happiness that results _______ it[答案]from
Community service is important to me because it provides me with eyeopening experiences while ______ many people[答案]benefitting
Community Services Program aims for all members of the community to _______ to basic financial and material resources information advice and referral[答案]have access
Government agencies are responsible for declaring the evacuation of a given area and will in many instances already have evacuation plans _______ [答案]in place
―Grace doesn＇t speak French Does Mary speak French―She doesn＇t _______ [答案]either
He gave up his study in college in _______ [答案]despair
He gave up his study in college in _______ [答案]despair
He will write to me as soon as he _______ home[答案] returns
He will write to me as soon as he _______ home[答案]returns
I _______ to know how often the bus runs during rush hour[答案]happen
I _______ a book when the telephone______[答案]was reading…rang
I _______ a book when the telephone______[答案]was reading…rang
I_______ o know how often the bus runs during rush hours [答案]happen
Iam _______ your early coming[答案]looking forward to
I am _______ your early coming[答案]looking forward to
Ibought a new car last month but I _______ my old car yet[答案]have not sold
I bought a new car last monthbut I _______ my old car yet[答案]have not sold
Ididn＇t finish my homework Neither _______ [答案]did he
I didn＇t finish my homework Neither _______ [答案]did he
I don＇t like icecream she doesn＇t like it _______ [答案]either
Idon＇t think anyone can _______ him of not being honest[答案]accuse
Idon＇t think anyone can accuse him _______ not being honest[答案]of
I don＇t think anyone can accuse him _______ not being honest[答案]of
I got _______ money with meso I wasn＇t able to buy even a bottle of water[答案]little
Iheard that you really had a wonderful time at John＇s birthday party _______ ？[答案]didn＇t you
I heard that you really had a wonderful time at John＇s birthday party _______ [答案]didn＇t you
I took it for _______ that you wouldn＇t come here again[答案]granted
―I wish you success in your career―__________[答案]The same to you
If the building project _______ by the end of this month is delayed the construction company will be fined[答案]to be completed
If you need further information please _______ our office[答案]contact
If you need further information please _______ our office[答案]contact
I＇m going to have a _______ with Mark about this issue tomorrow[答案]word
I＇m going to have a _______ with Mark about this issue tomorrow[答案]word
I＇m used to _______ up early now[答案]getting
I＇m used to _______ up early now[答案]getting
I＇m used to _______ up early now[答案]getting
In Beijing the best season in a year is probably _______ autumn[答案]late
In Beijing the best season in a year is probably _______ autumn[答案]late
Involvement in community activities _______ an integral and inescapable part of senior managers＇ jobs[答案]has seen as
It is one of the best concerts I _______ [答案]have ever been to
It takes small steps to create big change and this is _______ servicelearning hopes to achieve[答案]what
It＇s _______ to point to or talk about strangers in public[答案]not polite
It＇s _______ to point to or talk about strangers in public [答案]not polite
John as well as Mike _______ just been back from an important meeting[答案]has
John as well as Mike _______ just been back from an important meeting [答案]has
Knowing _______ increases employee loyalty to the company and their leader[答案]that their CEO was volunteering time for community service
Leave the reference books behind _______ you won＇t be able to think independently[答案]or
Let＇s discuss these problems at the meeting _______ ？[答案]shall we
Let＇s discuss these problems at the meeting _______ [答案]shall we
Let＇s go _______ the reports on the latest work[答案]over
Let＇s go _______ the reports on the latest work[答案]over
Many disasters allow no time for people to gather even the most basic necessities which is _______ planning ahead is essential[答案]why
Many factors both at home and abroad _______ the bankruptcy of the multinational corporation[答案]contributed to
My friend invited me _______ the art club and I accepted it with pleasure[答案]to join
My friend invited me _______ the art club and I accepted it with pleasure[答案]to join
Not only _______ many cars built in the 1970s ugly and poorly designed they also became very unreliable after 4050 thousand miles[答案]were
Not only _________many cars built in the 1970s ugly and poorly designed they also became very unreliable after 4050 thousand miles [答案]were
One of the main benefits of community service is that it _______ a person＇s character[答案]builds
Our new school building is _______ construction[答案]under
Our new school building is _______ construction[答案]under
Patrols should be conducted by teams _______ individuals[答案]rather than
People now can easily _______ information from the Internet[答案]access
Preparedness actions are aimed _______ planning organizing training equipping exercising evaluating and implementing corrective actions to ensure effective coordination during incident response[答案]at
Proper controls that should _______ developed as part of routine safety procedures were not in place[答案]have been
Proper controls that should _______ developed as part of routine safety procedures were not in place[答案]have been
Purchasing the new production line will be a _______ deal for the company[答案]profitable
Purchasing the new production line will be a _______ deal for the company[答案]profitable
Raising pigs_____ my job at that time[答案]was
Rent electricity and insurance are all examples of the company＇s _______ [答案]overhead
She doesn＇t _______ French or German[答案]speak
Some of the risks may be relevant to your community Find out which ones by _______ wwwGetPrepareduk[答案]visiting
Supervisors should make a list of pest control measures to be _______ by employees[答案]taken
The _______ was only sentenced to pay a fine of 10000[答案]criminal
The child _______ fluent French[答案]speaks
The key _______ successful implementation is clearly communicating the strategy to the whole company[答案]to
The light is too _______ for me to read I can not stand any more[答案]dim
The light is too _______ for me to read I can＇t stand any more[答案]dim
The machine _______ this morning for no reason[答案]broke down
The machine _______ this morning for no reason[答案]broke out
The manager urged his staff not to _______ the splendid opportunity[答案]miss
The manager urged his staff not to _______ the splendid opportunity[答案]miss
The online What＇s on for Women provides information _______ upcoming and ongoing events[答案]about
The products of this company are always _______ to standard they have very strict quality control process[答案]up
The products of this company are always _______ to standard they have very strict quality control process[答案]up
The programme gives students the _______ to learn more about global warming[答案]opportunity
The programme gives students the _______ to learn more about global warming[答案]opportunity
Then the situation _______ worse by human error because of the lack of proper training[答案]was made
These preparedness frameworks either exist in various stages of development _______ have been implemented[答案]or
They are trying to _______ the waste discharged by the factory for profit[答案]exploit
They are trying to _______ the waste discharged by the factory for profit[答案]exploit
They recommended that the amusement park_______ [答案]be extended
They recommended that the amusement park_______ [答案]be extended
They_______ leave next Friday[答案]decided to
This is the book_______ I have learned a lot[答案]from which
This is the book_______ I have learned a lot[答案]from which
This is the man_______ last night[答案]whom I saw
This is the man_______ last night[答案]whom I saw
Under no circumstance_______ to tell lies to parents[答案]are children allowed
Under no circumstance_______ to tell lies to parents[答案]are children allowed
Unluckily some Quality Management System failures_______ headlines[答案]do make
We _______ the last bus and didn＇t have any money for taxi so we had to walk home[答案]missed
We have spent all of our spare time_______ our spare money on the project[答案]as well as
We have spent all of our spare time_______ our spare moneyon the project[答案]as well as
―When do we have to pay the bill―_______ December 30 [答案]By
When you aren＇t physically handing someone money or a check for a _______ you will feel you are spending free money[答案]purchase
When you complete Part 1 you will be able to learn _______ [答案]what to do for specific hazards
When_______ as planneda credit card can be a powerful financial tool[答案]used
―Who should be responsible for the accident ―The boss not the workers They just carried out the order_______ [答案]as told
You can go out_______ you promise to be back before 12 o＇clock[答案]as long as
You can go out_______ you promise to be back before 12 O＇clock[答案]as long as
第三题 阅读选择题 试题答案题库
[试题]A question that often troubles food companies is how to control problems like rats and insects without harming the food Pest control experts say poisons should never be used where they may enter food They say the first line of defense against pests is to clean the places where the food is handled or stored
　　Floors food preparation surfaces and tools can be disinfected with chemicals like chlorine iodine or bromine Food containers should be stored about half a meter off the ground and about half a meter away from any walls Storage areas should be kept dry and clean
　　Containers for raw materials such as rice wheat etc should be kept closed and clean Any foodstuff split during delivery or handling should be cleared up both inside and outside the building Pests enter a building from the outside so pay attention to outer walls Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a place to live
　　Check that doors and windows are completely closed Also any hole that might allow pests to enter a building should be filled Rats can enter through a hole the size of a coin A mouse can pass through a hole half that size
　　Supervisors should make a list of pest control measures to be taken by employees This will aid the efforts and also help prepare for any inspections In most countries there is a food and drug administration bureau or some agency with a similar name which enforces rules nationwide responsible for rules about the use of pesticides etc However businesses where food is stored prepared or sold must also follow state and local health laws Most of these governmental departments or bureaus have their websites with information about food safety policies and other issues People can easily access the information
操作提示：通题干拉框选择题目正确答案
1 According to pest control experts why should poisons never be used in food companies？
[答案]Because they may enter food
2 What is the first line of defense against pests？
[答案]To clean the places where food is handled or stored
3 How can floors food preparation surfaces and tools be disinfected？
[答案]With chemicals
4 Why should attention be paid to outer walls？
[答案]To prevent pests from entering a building from outside
5 What dose the passage mainly talk about？
[答案]How to control rats and insects without harming the food
[试题]A question that often troubles food companies is how to control problems like rats and insects without harming the food Pest control experts say poisons should never be used where they may enter food They say the first line of defense against pests is to clean the places where the food is handled or stored
　　Floors food preparation surfaces and tools can be disinfected with chemicals like chlorine iodine or bromine Food containers should be stored about half a meter off the ground and about half a meter away from any walls Storage areas should be kept dry and clean
　　Containers for raw materials such as rice wheat etc should be kept closed and clean Any foodstuff split during delivery or handling should be cleared up both inside and outside the building Pests enter a building from the outside so pay attention to outer walls Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a place to live
　　Check that doors and windows are completely closed Also any hole that might allow pests to enter a building should be filled Rats can enter through a hole the size of a coin A mouse can pass through a hole half that size
　　Supervisors should make a list of pest control measures to be taken by employees This will aid the efforts and also help prepare for any inspections In most countries there is a food and drug administration bureau or some agency with a similar name which enforces rules nationwide responsible for rules about the use of pesticides etc However businesses where food is stored prepared or sold must also follow state and local health laws Most of these governmental departments or bureaus have their websites with information about food safety policies and other issues People can easily access the information
操作提示：通题干拉框选择题目正确答案
1 Where according to Pest control experts should poisons never be used？
[答案]Where there are few rats
2 From the text we know that like chlorine iodine or bromine are all __________
[答案]fruits
3 Outer walls are built ___________
[答案]to prevent pests from entering a building from outside
4 Why is it necessary for supervisors to make a list of pest control measures？
[答案]To help control pests and help prepare for any inspection
5 The responsibilities of a food and drug administration bureau is __________
[答案]to set up rules about the use of pesticides and enforces them all over the country
[试题]Doorknocking is the most effective way of making facetoface community contact but it has become a lost art With the recent focus on customer privacy doorknocking seems like an intrusion into other people＇s lives But those who try it for the first time are usually surprised by the pleasant reception they receive Here are some suggestions that will help you promote your services facetoface
　　BEFORE YOU GO OUT
　　◆ BEGIN WITH A DOOR HANGER
　　Try leaving a door hanger two days before you go doorknocking It should briefly describe the project and say that someone will be around in person
　　◆ WEAR AN OFFICIAL NAME TAG
　　Doorknockers should wear name tags with the logo of their organization The best name tags will also include a color photo and the name of the caller
　　◆ HAVE PEOPLE KNOCK THEIR OWN BLOCKS
　　The easiest way to do doorknocking is to try your local area first Being a neighbor creates an immediate connection with the person answering the door after that everything else is easy
　　◆ FIND A GOOD EXCUSE TO DOORKNOCK
　　A short survey about local concerns or a current project is a good excuse Figure out responses for various situations What if the person who answers the door cannot speak English？ What if a child answers the door？
　　WHEN YOU GO OUT
　　◆ WHEN TO GO AND WHAT TO DO FIRST
　　The best times to knock are usually Saturdays On other days after dinner is ideal When someone answers the door smile and introduce yourself say you are a volunteer and if it helps state where you live Give the name of your organization and briefly the reason for the visit
　　◆ STATE WHAT ACTION THE OTHER PERSON SHOULD TAKE AND THE BENEFITS
　　Tell the person what they need to do and how their actions will benefit themselves and others If a person hesitates emphasize benefits you＇ve already mentioned and then if necessary add further benefits If a person agrees follow up immediately If possible get a donation a signature or a promise
　　◆ RECORD CONTACT INFORMATION ON THE SPOT
　　Record names addresses email addresses phone numbers and responses to questions on the spot You won＇t remember them later
操作提示：通题干拉框选择题目正确答案
1 Why does the author say that doorknocking has become a lost art？
[答案]People focus on privacy increasingly so doorknocking seems like an intrusion intoother people＇s lives
2 Which step should be firstly taken when you try doorknocking？
[答案]Leave a door hanger
3 What does the underlined phrase on the spot mean？
[答案]without delay
4 Which time is not appropriate for door knocking？
[答案]Monday morning
5 Who will receive pleasant reception when they try doorknocking？
[答案]A neighbor who does good preparation and has significant project to introduce
[试题]Human Resources Management (HRM) is the process of managing people and their relationships in an organization These two processes are important in the success and growth of a business
　　In managing people staffing is the most important component of HRM It needs to make guidelines and procedures for hiring and placement Staffing also involves the management of employees on matters like monitoring of holidays absences health and safety disciplinary action and dismissal
　　Another important element of HRM in managing people is keeping the employees in the company The training of employees to enable them to improve their career development is very important Good HRM policies ensure that there are clear regulations which show the pay levels for the different positions in an organization It is important for the staff to know the career path pay training and other opportunities that are available to them Performance management is another important component of HRM The reason for this is that many employers use it to evaluate career improvement and to determine pay increases
　　The secondary role of HRM is the management of the relationships among people in an organization This includes staff within departments as well as across the whole organization The relationship between staff and management is an important factor in the success of an organization It decides how fast an organization will realize their goals
　　The focus of HRM is the people within an organization Regular planning monitoring and evaluation are important for the success of HRM Successful management ensures that all employees know their role career development and also feel part of an organization
操作提示：通题干拉框选择题目正确答案
1 ____________is are important in the success of a business
[答案]The process of managing people and their relationships
2 The most important component of HRM is____________
[答案]staffing
3 According to the passage it is important for the employees to know the career path pay training and other opportunities through____________
[答案]policies
4 We can use____________ to evaluate career improvement and to determine pay increases
[答案]performance management
5 ____________ is NOT mentioned in the text about the success of HRM
[答案]Training
[试题]I＇m Michael Bush Managing Director of Hoogle Engineering I am pleased to welcome you here to our website and l＇ d like to tell you a little about the company and its organization Hoogle Engineering was set up in 1960 It was divided into several departments at that time such as the sales department marketing department and production department Lots of managers were employed to manage it all
Fortunately things are different now Sixty people are employed by Hoogle and communication between departments is considered to be one of the most important aspects of the business The market is global so we need to make contact
with customers worldwide not just locally
But in the old days we were all in different departments and never spoke to each other We had a tall structure Traditionally we had people at the first level on the shop floor manufacturing products according to the instructions which they were given Then you had a supervisory level of people who supervised them every day Then you moved up to the middle management who were doing the tasks of getting new business and then you had the senior management team and then you had the board who decided the business strategy So there were a lot of levels in the company in the old days actually
The structure today is that we form teams within teams to place people who can manufacture a product Each team has members that can manufacture different products The actual teams now are selfmanaging so we don＇t even have team leaders You＇ve got the teams and then you＇ve got two people only two people who are what you think of as management This is generally called flat structure
21 Hoogle Engineering was set up in_________
[答案]the twentieth century
22 There are many different _________of management in a tall structure
[答案]levels
23 People in a flat structure usually work in_________
[答案]teams
24 All of the following statements are true according to the passage EXCEPT that_________
[答案]the author thinks the two structures have the same functions
25 The best title for the passage would be _________
[答案]Organization Structure in Hoogle Engineering
[试题]I＇m Michael Bush Managing Director of Hoogle Engineering I am pleased to welcome you here to our website and I＇d like to tell you a little about the company and its organization Hoogle Engineering was setup in 1960 It was divided into several departments at that time such as the sales department marketing department and production department Lots of managers were employed to manage it all
Fortunately things are different now Sixty people are employed by Hoogle and communication between departments is considered to be one of the most important aspects of the business The market is global so we need to make contact with customers worldwidenot just locally
But in the old days we were all in different departments and never spoke to each other We had at all structure Traditionally we had people at the first level on the shop floormanufacturing products according to the instructions which they were given Then you had a supervisory level of people who supervised them everyday Then you moved up to the middle management who were doing the tasks of getting new business and then you had the senior management team and then you had the board who decided the business strategy So there were a lot of levels in the company in the old days actually
The structure today is that we form teams within teams to place people who can manufacture a product Each team has members that can manufacture different products The actual teams now are selfmanaging
so we don＇t even have team leaders You＇ve got the teamsand then you＇ve got two peopleonly two peoplewho are what you think of as management This is generally called flat structure
26 Who is telling the information about Hoogle Engineering
[答案]Managing Director
27 How many people are employed by Hoogle Engineering
[答案]60
28 Why is it necessary to make contact with customers worldwide
[答案]Because the market is global
29 Which of the following statements is NOT true
[答案]The speaker thinks the two structures have the same functions
30 What kind of organizational structure was Hoogle Engineering
[答案]At all structure
[试题]I＇m Michael Bush Managing Director of Hoogle Engineering I am pleased to welcome you here to our website and I＇d like to tell you a little about the company and its organization Hoogle Engineering was set up in 1960 It was divided into several departments at that time such as the sales department marketing department and production department Lots of managers were employed to manage it all
　　Fortunately things are different now Sixty people are employed by Hoogle and communication between departments is considered to be one of the most important aspects of the business The market is global so we need to make contact with customers worldwide not just locally
　　But in the old days we were all in different departments and never spoke to each other We had a tall structure Traditionally we had people at the first level on the shop floor manufacturing products according to the instructions which they were given Then you had a supervisory level of people who supervised them every day Then you moved up to the middle management who were doing the tasks of getting new business and then you had the senior management team and then you had the board who decided the business strategy So there were a lot of levels in the company in the old days actually
　　The structure today is that we form teams within teams to place people who can manufacture a product Each team has members that can manufacture different products The actual teams now are selfmanaging so we don＇t even have team leaders You＇ve got the teams and then you＇ve got two people only two people who are what you think of as management This is generally called flat structure
操作提示：通题干拉框选择题目正确答案
1 Hoogle Engineering was set up in ______
[答案]the twentieth century
2 There are many different _______of management in a tall structure
[答案]levels
3 People in a flat structure usually work in _______
[答案]teams
4 All of the following statements are true according to the passage EXCEPT that ______
[答案]the author thinks the two structures have the same functions
5 The best title for the passage is ______
[答案]Organization Structure in Hoogle Engineering
[试题]Of all the family members grandparents are probably the least valuedThey are just the people who have always been aroundThey make a fuss over the children in the familyshowoff to their friends the achievements of this child or that child and show countless pictures of new babiesGrandfathers can fix anything and grandmothers always have homemade biscuits around
When you are small it is fun to stay with your grandparents because they always let you do things you can＇t do at home and of course they buy you thingsThey are always able to babysit because they don＇t go out much and actually prefer to see their grandchildrenThey are usually good for a small loan now and then that does not need to be paid back because they turned it into a giftYou respectfully listen to their advice but do not follow it because they are old and do not understand how things are in this day and ageYou thank them politely for what they do for you and then do not call or visit them until you need something elseAnd of course you never tell them how dear they are to you because they know how you feel about them anywayThen all of a sudden they are no longer there to do the things that only grandparents can do and you find yourself wishing that you had told them what they meant to you as people and not as grandparents
21What is the position of grandparents in the family
[答案]They are the least important members of the family
22What do grandparents never do
[答案]Telling their grandchildren how dear they are to them
23Why don＇t children need to payback the loan from their grandparents
[答案]Grandparents turn the loan into a gift
24Why don＇t children take their grandparents＇ advice
[答案]Their advice is not of any help in the present situation
25How do children feel after their grandparents died
[答案]They regret they didn＇t express their true feelings to them
[试题]On Christmas Eve—the night before Christmas Day—children all over Britain put a stocking at the end of their beds before they go to sleep Their parents usually tell them that Father Christmas will come during the night
Father Christmas is very kind and hearted He gets to the top of each house and climbs
down the chimney into the fireplace He fills each of the stockings with Christmas presents
Of course Father Christmas isn＇t real In Jim and Kate＇s house Father Christmasis really Mr Green Mr Green doesn＇t climb down the chimney He waits until the children are asleep Then he quietly goes into their bedrooms and fills their stockings with small presents When they were very young Mr Green sometimes wore a red coat But he doesn＇t do that now The children are no longer young and they know who Father Christmas really is But they still put their stockings at the end of their beds
26 Christmas Eve is_________
[答案]the night before Christmas Day
27 Father Christmas often puts presents_________
[答案]into children＇s stockings
28 When the children were very young_________
[答案]they didn＇t know who Father Christmas was
29 When the children are older they_________
[答案]know that Father Christmas is really their father
30 Father Christmas comes into the house through the_________
[答案]chimney
[试题]Quality control is a series of activities that ensure and improve the quality of products and service
The term ＇quality control＇ came into common use in the 1950s because of W Edward Deming His ＇Fourteen Points＇ have become the bible for quality control specialists When the postwar world returned to regular manufacturing Deming said that inspecting product quality after they were made was unacceptable Instead he proposed a process known as ＇statistical quality control＇ It would use closely monitored performance measures to control quality while a product was being made The goal of statistical quality control was to gather data that would allow for the constant improvement of manufacturing processes This would in turn improve quality control
Another important principle of Deming＇s beliefs was that upper management should be responsible for quality failures He strongly believed that it was possible for the workers to work hard to produce the highest quality products if they were given the right tools and working environment In Deming＇s own words ＇the basic cause of sickness in American industry and the resulting unemployment is a failure of top management to manage＇ He believed that strong leadership led to a motivated work force
If strong leadership is the term for managers in a quality environment then empowerment is the key concept for workers in Deming＇s system Improved education and training are key factors in reaching employees and making them believe that their increased participation in the work process is an essential part of improving quality Involvement participation and teamwork are seen as absolute ＇must haves＇ if a quality workplace is to be created
The Japanese were the first to use Deming＇s Fourteen Points and made great success As an example one Japanese factory doubled production in just one year and was expecting to gain an additional 25 percent improvement the following year with no increase in the amount of working hours All this happened as a result of simply improving quality It was in the late 1970s that American manufacturing factories realized that quality control was a significant issue By that time Japanese firms such as Honda and Sony were taking over large portions of the American consumer market while it took most American firms until the 1990s to put quality control practices in place
操作提示：通题干拉框选择题目正确答案
1 According to W Edward Deming what is the best time to control product quality？
[答案]During the production process
2 When there are quality failures where does W Edward Deming think the blame lies？
[答案]In the tools
3 Which of the following will not help to create a quality workplace？
[答案]Working alone
4 During which period were some Japanese firms winning American consumer markets over American firms？
[答案]1970s
5 According to the passage which of the following statements about quality control is NOT correct？
[答案]Quality control can be done within one department
[试题]The 2014 Ebola outbreak is the largest in history and the first Ebola outbreak in Test Africa Although the current epidemic does not cause a significant risk to other nations many countries including China and the United States of America have actually been working closely with the Ebola hit states For example the US Centers for Disease Control and Prevention (CDC) is taking precautions at home besides its activities abroad
CDC＇ s team of virus hunters is supported by specialized public health teams both in West Africa and at the CDC Atlanta headquarters Together they offer continuous support to save lives and protect people CDC works closely with a number of US government agencies national and international partners CDC＇ s experience of working with Ebola is important to the World Health Organization＇s growing West Africa Ebola response
On Sept 2 2014 CDC Director Tom Frieden called for more international partners to join this effort The sooner the world comes together to help West Africa the safer we all will be We know how to stop this outbreak There is a window of opportunity to do sothe challenge is to scale up the massive response needed to stop this outbreak
CDC＇ s response to Ebola is the largest international outbreak response in CDC＇ s history with over 100 disease specialists on the ground in West Africa supported by hundreds of public health emergency response experts stateside activated at Level 1 its highest level because of the significance of this outbreak
The CDC supports affected countries to establish Emergency Operations Centers at national and local levels and helps countries track the epidemic including using realtime data to improve realtime response
Efforts in West Africa to identify those infected and track people who have come into contact with them are improving The CDC is operating and supporting labs in the region to improve diagnosis and testing samples from people with suspected Ebola from around the world
Local health care systems are strengthened through communication coordination with partners and training on infection control for health care workers and safe patient treatment
26 How could we describe the 2014 Ebola outbreak
[答案]Not the first but the largest e
27 The 2014 Ebola outbreak response was_________
[答案]an international activity
28 What does the underlined word massive mean in Paragraph 3
[答案]Huge
29 How many disease specialists from CDC have gone to West Africa for the Ebola response
[答案]10re than 100
30 What action does CDC take to respond to the large Ebola outbreak
[答案]Work closely with governmental national and international partners
[试题]The 2014 Ebola outbreak is the largest in history and the first Ebola outbreak in West Africa Although the current epidemic does not cause a significant risk to other nations many countries including China and the United States of America have actually been working closely with the Ebola hit states For example the US Centers for Disease Control and Prevention (CDC) is taking precautions at home besides its activities abroad
　　CDC＇s team of virus hunters is supported by specialized public health teams both in West Africa and at the CDC Atlanta headquarters Together they offer continuous support to save lives and protect people CDC works closely with a number of US government agencies national and international partners CDC＇s experience of working with Ebola is important to the World Health Organization＇s growing West Africa Ebola response
　　On Sept 2 2014 CDC Director Tom Frieden called for more international partners to join this effort The sooner the world comes together to help West Africa the safer we all will be We know how to stop this outbreak There is a window of opportunity to do so — the challenge is to scale up the massive response needed to stop this outbreak
　　CDC＇s response to Ebola is the largest international outbreak response in CDC＇s history with over 100 disease specialists on the ground in West Africa supported by hundreds of public health emergency response experts stateside activated at Level 1 its highest level because of the significance of this outbreak
　　The CDC supports affected countries to establish Emergency Operations Centers at national and local levels and helps countries track the epidemic including using realtime data to improve realtime response
　　Efforts in West Africa to identify those infected and track people who have come into contact with them are improving The CDC is operating and supporting labs in the region to improve diagnosis and testing samples from people with suspected Ebola from around the world
　　Local health care systems are strengthened through communication coordination with partners and training on infection control for health care workers and safe patient treatment
操作提示：通题干拉框选择题目正确答案
1 How could we describe the 2014 Ebola outbreak？
[答案]Not the first but the largest one
2 The 2014 Ebola outbreak response was
[答案]an international activity
3 What does the word massive mean in Para 3？
[答案]Huge
4 How many disease specialists from CDC have gone to West Africa for the Ebola response？
[答案]More than 100
5 What action does CDC take to respond to the large Ebola outbreak？
[答案]Work closely with governmental national and international partners
[试题]There are three kinds of goals：shortterm mediumrange and longterm goals Shortterm goals are those that usually deal with current activitieswhich we can apply on a daily basis Such goals can be achieved in a week or lessor two weeksor possibly months It should be remembered that just as a building is no stronger than its foundationour longterm goals can not amount to very much without the achievement of solid shortterm goals Upon completing our shortterm goalswe should date the occasion and then add new shortterm goals that will build on those that have been completed
The intermediate goals build on the foundation of the shortterm goals They might deal with just one term of school or the entire school yearor they could even extend for several years Anytime you move a step at a time you should never allow yourself to become discouraged or overwhelmed As you complete each step you will enforce the belief in your ability to grow and succeed And as your list of completion dates grows your motivation and desire will increase Longterm goals maybe related to our dreams of the future They might cover five years or more Life is not a static thing We should never allow alongterm goal to limit us or our course of action
21 Shortterm goals are the ones that_________
[答案]keep you engaged on a daily basis
22 The mediumrange goals are built upon_________
[答案]the completion of the shortterm goals
23Once we set ourselves longterm goals_________
[答案]we may change our goals as we have new ideas and opportunities
24What does the wordstaticmean in the last paragraph
[答案]not moving
25 Which of the following statements is TRUE according to the passage
[答案]Shortterm goals all help in achieving your longterm goals
[试题]The road system in Beijing＇s central business district (CBD) is being redesigned to make public transportation easy and improve efficiency
　　Plans for 45 roads within the CBD have been approved measuring 415 kilometers in total In addition to public buses free or low price shuttle buses from residence areas to subway stations will also be provided for commuters
　　This is just over four times the number of roads opened in 2007 and will add another 155 km to the existing road network
　　Besides roads an underground traffic system has also been operating which includes four new subway lines beneath the CBD
　　The underground connection system is made up of two levels The first underground floor is set aside mainly for pedestrians and commercial facilities while the second underground floor is planned for parking
　　The city has also invested 140 million yuan to set up a traffic inquiry system through which the public can check traffic conditions online and see the most convenient routes on their GPS system In the future the CBD will be fully covered by an intelligent traffic control system
操作提示：通题干拉框选择题目正确答案
1 The road system in Beijing＇s downtown area is being to make public transportation easy and improve efficiency
[答案]designed again
2 An underground system including new subway lines beneath the CBD has been operating
[答案]4
3 The underground connection system consists of _____ level(s)
[答案]two
4 CBD stands for _____
[答案]Central Business District
5 Beijing has set up _______ for people to check traffic conditions
[答案]a traffic inquiry system
[试题]To minimize traffic jams in the city center and on major roads out of Sydney the City＇s highway department will not agree to road closures scheduled for weekdays or Saturdays On minor roads outside the city center weekdays and Saturdays may be considered You must apply for approval to do roadwork and other roadrelated activities tree cutting and use of very large construction machinery ladders etc Please note that approval is needed if you plan to block the road or footpath
Applications to have a road closed to traffic must be completed and sent to the Department＇s Traffic Calming Committee at least a month before the scheduled date
Roads can be closed partially or fully depending on your requirements Partial road closures are only allowed in light traffic areas where there will be at least 1 lane for traffic with extra traffic control measures to make sure 2way traffic can continue to run for the duration of the work Any change of traffic flow will require the proposal to be treated as a full road closure For further information about a partial road closure please refer to Contacts
If you are organizing a parade march or other type of streetbased event approval is also required and we recommend you choose one of our 4 preferred routes Choosing an existing route reduces the amount of planning you will need to do
21 As a rule Sydney＇s highway department will agree to road closures in the city centre scheduled for_________
[答案]Sundays
22 If you want a road closed to traffic you must complete your applications and send them to the re1evant committee at least _________before the scheduled date
[答案]30 days
23 Partial of full road closures are decided by_________
[答案]the requirements from applicants
24 Which is NOT the condition for partial road closures according to the passage
[答案]On work days
25 Which is the best title of this passage
[答案]Road Closure Procedures in Sydney
[试题]Uncle Li and Uncle Wang are good friends They live next to each other and their farms are both at the foot of the mountain So they can help each other But neither of them likes to use his head They＇re both poor though they work hard Most villagers have built new houses but they still live in the low and broken houses They never find out why
Once Uncle Li went to town to buy some medicine for his wife In the town he heard the apples in a city were expensive He told Uncle Wang about it as soon as he went back They decided to carry some apples to the city They borrowed some money from their friends and bought nearly 1 000 kilograms of apples in the villages and carried them to the city on a tractor Bad luck A lot of apples have already been carried there when they arrived A few days later they had to sell them at a low price (价格） They felt unhappy and returned to their village
I can＇t understand why we sustained (蒙受）losses in business while others always profit (盈利） Uncle Li asked one day
The tractor was too small Uncle Wang said without thinking We＇11 carry more apples on a truck next time
I agreesaid Uncle Li How foolish (傻）we were
26 Uncle Li and Uncle Wang live in the low and broken houses because_________
[答案]they＇re both poor
27 The two farmers carried the apples to the city to_________
[答案]make a profit
28 The tow farmers had to sell their apples at a low price because_________
[答案]a lot of apples had been already carried to the city
29 Uncle Li and Uncle Wang were unhappy because_________
[答案]they had sustained losses in business
30 Which of the following is true
[答案]Neither of the farmers is clever
[试题]Without good budget management you are likely to overspend on marketing accidentally Here are three steps that help to make a good marketing budget
Step 1 Organize financial information
The first step is to be clear of your current financial situation You need to know how much money your company makes monthly and the changes that might arise in the future Although income flows change throughout the year you must organize the information based on reliable revenuethe minimum amount of money your company makes each month
A realistic budget plan will always focus on the income that exceeds the expenses Not the total revenue that comes in When you have determined the amount of disposable income available for the company you should determine where the money wil1 go
Step 2 Determine where you want to spend marketing funds
After you know the total amount available to spend on marketing the next step is how you plan to spend that money Three main factors decide how you spend marketing funds the budget amount your past experiences and where you can reach the right audience
You will start organizing how to spend the funds based on the amount Besides you need to consider the strategies that have worked in the past Also you need consider which marketing channels will allow you to reach the right audience
Step 3 Assess data and make appropriate changes
The final step in building a good marketing budget is the analysis of the plan and any changes that may improve revenue Ultimately marketing is designed to bring in extra revenue If the activity does not bring in any additional revenue over its cost then it is better to change strategy and try something else
Assessing the data is a vital part of creating an effective marketing strategy Evaluation begins with comparing past performance to the performance after marketing the product or services
However a good budget alone is not enough You have to take action and remain committed to fol1owing through your plan By keeping the budget in mind when you make decisions you will have the opportunity to work out different strategies to find the best solutions for your business goals and prevent overspending on marketing
21 What should the budget plan be based on
[答案]The company＇s reliable income
22 What does disposable income mean in paragraph 3
[答案]Net income
23 You have to be clear of _________when organizing financial information
[答案]the income and expenses
24 The three main factors that decide how you spend marketing funds are_________
[答案]the budget amount your past experiences and where you can reach the right audience
25 Keeping the budget in mind when making marketing decisions will avoid_________
[答案]using more than you earn
第三题 阅读判断题 试题答案题库
[试题]A question that often troublesfood companies is how to control problems like rats and insects without harming the food Pest control experts say poisons should never be used where they may enter food They say the first line of defense against pests is to clean the places where the food is handled or stored
Floors food preparation surfaces and tools can be disinfected with chemicals like chlorine iodine or bromine Food containers should be stored about half a meter off the ground and about half a meter away from any walls Storage areas should be kept dry and clean
Containers for raw materials such as rice wheat etc should be kept closed and clean Any foodstuff split during delivery or handling should be cleared up both inside and outside the building Pests enter a building from the outside so pay a
ttention to outer walls Small stones can be used to cover the ground and block the growth of plants and the grass should be kept short to deny pests a place to live
Check that doors and windows are completely closed Also any hole that might allow pests to enter a building should be filled Rats can enter through a hole the size of a coin A mouse can pass through a hole half that size
Supervisors should make a list of pest control measures to be taken by employees This will aid the efforts and also help prepare for any inspections In most countries there is a food and drug administration bureau or some agency with a similar name which enforces rules nationwide responsible for rules about the use of pesticides etc However businesses where food is stored prepared or sold must also follow state and local health laws Most of these governmental departments or bureaus have their websites with information about food safety policies and other issues People can easily access the information
26 According to pest control experts poisons should never be used as they may enter food [答案]T
27 Food preparation surfaces and tools should be kept clean [答案]T
28 Outer walls are used to stop pests from entering a building from the outside [答案]T
29 People can easily access the information about food safety policies from the government departments and bureaus [答案]F
30 The main idea of the passage is how to prevent plants and grass from growing [答案]F
[试题]A Quality Management System (QMS) should clearly understand customer requirements and to provide good design qualified production in an effective and efficient way
When the Quality Management System fails to fulfill its function and customer requirements are not met customers might be upset management and employees both might be unhappy but its negative influence is not so widespread Unluckily some Quality Management System failures do make headlines
Here are three cases of famous quality management failures：
3 MILE ISLAND
The worst nuclear disaster in US history broke out at the 3 Mile Island reactor facility in eastern Pennsylvania in March 1979 Proper controls that should have been developed as part of routine safety procedures were not in place Then the situation was made worse by human error because of the lack of proper training The only new nuclear power stations built since that day were the ones already under construction
FORD PINTO
The Ford Pinto is the most wellknown and the worst disaster in the whole US automobile industry in the 1970s Apparently the entire US auto industry decided to spend the 1970s resting on their laurels after building great cars that sold well during the sixties Not only were many cars built in the 1970s ugly and poorly designed they also became very unreliable after 4050 thousand miles The Pinto tops the list of QMS failures because of its dangerous design faults and the questionable ethical decisions made by top management
IPHONE 4
Apple almost lost its dominance in the smartphone market when it became clear that it was difficult to make a call using the much expected iPhone 4 Calls were dropped suddenly and frequently causing wide spread dissatisfaction among loyal customers who had upgraded to the new model early on Independent tests showed that touching the left side of the case at a certain spot interrupted the signal and dropped the call – not a great feature for a handheld device mainly used to make calls Meanwhile Apple continued to deny or minimize the problem As the problem continued to make news headlines Apple eventually agreed to a voluntary recall to correct the problem
All of the above famous quality management failures could probably have been prevented if the principles of a fully functioning quality management system had been in place
操作提示：句子正确选择拉选项框T句子错误选择拉选项框F
1 A company should provide well designed products[答案]T
2 A company should place company＇s interest at the first place[答案]F
3 A company should reduce the amount of waste[答案]T
4 A company should satisfy all employees＇ requirements[答案]F
5 A company should produce qualified products[答案]T
[试题]Community service is a service or activity which is performed by someone or a group of people for the benefit of the public or public organizations
　　While volunteers may provide community service not everyone taking part in a community service program is a volunteer because not everyone is doing it through their own choice Sometimes people are asked to do it by：
　　？ their government as part of a citizenship requirement instead of military service
　　？ the courts and other criminal justice punishments
　　？ their school to meet the requirements of a class or to meet the requirements of graduation or in the case of parents required to provide a certain number of hours of service in order for their child to be enrolled in a school or sports team
　　There are also people providing community service but they receive some form of payment in return for their work
　　YOUTH COMMUNITY SERVICE
　　Community service performed by young people also known as youth service is intended to strengthen young peoples＇ senses of civic engagement and community and to help them achieve their educational developmental and social goals
　　HIGH SCHOOL GRADUATION
　　Many educational institutions in the United States require students to perform community service hours to graduate from high school In some high schools in Washington State for example students must complete 60 hours of community service to receive a diploma
　　CONDITIONS OF PARTICIPATION
　　Contribution of service is a condition of enrollment in some programs Most commonly parents may be required to serve for their child to be enrolled in a school or sports team
　　COLLEGES
　　Though technically not a requirement many colleges make community service an unofficial requirement for acceptance However some colleges prefer work experience over community service and some require that their students also participate in community service in order to graduate
操作提示：句子正确选择拉选项框T句子错误选择拉选项框F
1 The organizer is the beneficiary of community service[答案]F
2 Some people who take part in community services are not volunteers [答案]T
3 Most of the youth who volunteer in community service are motivated by personal purposes [答案]F
4 In some high schools students must complete certain hours of community service to receive a diploma[答案]T
5 Every university considers community service is the most important experience for students among other practices like internship[答案]F
Emergencies and disasters can occur any time without warning The more you are prepared for them the better you will be able to act reducing panic and confusion when an emergency occurs
[试题]Emergency response plans (ERPs) are intended to provide clear and effective steps for managing an emergency An ERP should deal with a variety of issues including evacuation of buildings communication with local emergency services and the general public individual roles and responsibilities during an emergency and supplies and materials that may be needed
　　Follow these basic guidelines to develop an effective ERP for your workplace：
　　？ Determine when an evacuation would be necessary
　　？ Choose primary and secondary evacuation routes and emergency exits Make sure they are clearly marked and well lit Post signs
　　？ Install emergency lighting in case a power cut occurs during an evacuation
　　？ Ensure that evacuation routes and emergency exits are wide enough for people to be evacuated clear at all times and unlikely to expose evacuating people to additional hazards
　　？ Coordinate your plan with the local emergency management office
　　？ Choose evacuation wardens who will help others during an evacuation and account for employees
　　？ Establish specific evacuation procedures This includes a sample ERP to give you a better idea of what your procedures should include
　　？ Establish a system for accounting for evacuated employees
　　？ Hold emergency drills at least once a year to ensure that employees know what to do in an emergency and to test the effectiveness of emergency exit routes and procedures Keep records of such drills
　　？ Consider the transportation needs of employees
　　？ Post evacuation procedures where employees can read them
　　？ Establish procedures for helping people with disabilities and people who do not speak your local language
　　？ Consider how you could quickly get important personal information about employees in an emergency (for example contact numbers for their home nextofkin or special medical conditions
操作提示：句子正确选择拉选项框T句子错误选择拉选项框F
1 The emergency response plan is needed for reducing panic and confusion when an emergency occurs[答案]T
2 Supply of basic necessities is not included in an ERP [答案]F
3 According to the passage the blocked emergency exits can help avoid further hazards [答案]F
4 The evacuation plan of your workplace should be in line with that of local emergency management office [答案]T
5 To ensure that employees know what to do in an emergency and to test the effectiveness of emergency exit routes the emergency drills should be held once half a year [答案]F
[试题]I think the most terrible thing in life for my little brother is getting up in the morning He is almost sick when my mother ca11s Herbert It＇s seven 0＇clock Get up
Herbert answers I＇ m comingand goes right back to sleep I＇ m not at a11 like my brother I don＇t like to go to bed at night but I don＇t mind getting up in the morning I usual1y wake up before my mother calls me I jump out of bed and go into the bathroom to take a shower I get dressed brush my teeth comb my hair and get ready to go downstairs for breakfast as soon as my mother calls
But not Herbert He just sleeps A military band (军乐队) in our bedroom could not wake him up I call him and sayGet up Mum will be up here to pull you out of bed if you don＇ t get up immediately
But he just sleeps After calling a few more times my mother has to come upstairs and pull Herbert out of bed It＇s that way every day with my little brother Perhaps someday he＇ll learn to get up on time but 1 really don＇t think so
26 The most terrible thing in life for my little brother is going to school [答案]F
27 When mother calls Herbert doesn＇t answer and remains in bed [答案]F
28 My mother often has to pull Herbert out of bed as he refuses to get up [答案]T
29 Sometimes we have to send for a military band to wake Herbert up [答案]F
30 The writer thinks someday Herbert will learn to get up on time [答案]F
[试题]The road system in Beijing＇s central business district (CBD) is being redesigned to make public transportation easy and improve efficiency
Plans for 45 roads within the CBD have been approved measuring 415 kilometers in total In addition to public buses free or low price shuttle buses from residence areas to subway stations will also be provided for commuters
This is just over four times the number of roads opened in 2007 and will add another 155 km to the existing road network
Besides roads an underground traffic system has also been operating which includes four new subway lines beneath the CBD
The underground connection system is made up of two levels The first underground floor is set aside mainly for pedestrians and commercial facilities while the second underground floor is planned for parking
The city has also invested 140 million yuan to set up a traffic inquiry system through which the public can check traffic conditions online and see the most convenient routes on their GPS system In the future the CBD will be fully covered by an intelligent traffic control system
26 The road system in Beijing＇s central business district (CBD) is being designed again [答案]T
27 Commuters can only take public buses from residence areas to subway stations [答案]F
28 The redesigned road will be 155 kilometers long [答案]F
29 The underground traffic system has four new subway lines beneath the CBD [答案]T
30 Both levels of the underground connection system are planned for parking [答案]F
[试题]Thewar for talentreads like headlines from many years ago but it has never gone away says Eleanor Nickerson director of UK operations for Top Employers Many companies they have researched are short of talents Though the companies may receive many applications they cannot find the people they want
Top Employers＇ research shows that offering good career chances is the key to attracting and keeping the talent Smart employees know their own value and will want to know what their employers can offer them after 5 or 10 years＇ career development So keeping staff is the biggest challenge employers face in the long run
Yet not every employee feels that they can better their career chances Some are still nervous about losing their jobs despite a recent fall in unemployment says the Trades Union Congress (TUC) TUC points out that some fourfifths of new jobs created have been in part of the economy where average pay rates are less than an hour since the recession began Many of these jobs are on temporary or zero hours contracts
A report from the Office for National Statistics published in February showed that real wages have been falling consistently since 2010 It＇s the longest period since at least 1964 We＇re still in the hardest living standards squeeze for over a century and those who are already working have had years of realterms pay cuts says TUC spokesperson Liz Chinchen Understanding the pressures that staff face is a good starting point for any employer If employers want to show concern for their staff they should be paying them well and understand that zero hours contracts bring insecurity and extreme money worries
26 Many companies are not short of talents any more [答案]F
27 Providing employees with good career chances is the key to attracting and keeping the talent [答案]T
28 Smart employees don＇t care about what companies can offer them after 5 or 10 years＇ career development [答案]F
29 Most of the new jobs are paid more than an hour [答案]F
30 Payments have been decreasing consistently since 2010[答案]T
[试题]The war for talent reads like headlines from many years ago but it has never gone away says Eleanor Nickerson director of UK operations for Top Employers Many companies they have researched are short of talents Though the companies may receive many applications they cannot find the people they want
　　Top Employers＇ research shows that offering good career chances is the key to attracting and keeping the talent Smart employees know their own value and will want to know what their employers can offer them after 5 or 10 years＇ career development So keeping staff is the biggest challenge employers face in the long run
　　Yet not every employee feels that they can better their career chances Some are still nervous about losing their jobs despite a recent fall in unemployment says the Trades Union Congress (TUC) TUC points out that some fourfifths of new jobs created have been in part of the economy where average pay rates are less than ？8 an hour since the recession began Many of these jobs are on temporary or zerohours contracts
　　A report from the Office for National Statistics published in February showed that real wages have been falling consistently since 2010 It＇s the longest period since at least 1964 We＇re still in the hardest living standards squeeze for over a century and those who are already working have had years of realterms pay cuts says TUC spokesperson Liz Chinchen Understanding the pressures that staff face is a good starting point for any employer If employers want to show concern for their staff they should be paying them well and understand that zerohours contracts bring insecurity and extreme money worries　
操作提示：句子正确选择拉选项框T句子错误选择拉选项框F
1 According to research by Top Employers many corporations have enough talents for their development [答案]F
2 The data shows the key to attracting talents is to offer high salary [答案]F
3 The biggest challenge for employers to is keeping staff in the long run [答案]T
4 Not all employees believe that they can get a better offer [答案]T
5 The wages have been rising consistently since 2010 [答案]F
[试题]To minimize traffic jams in the city center and on major roads out of Sydney the City＇s highway department will not agree to road closures scheduled for weekdays or Saturdays On minor roads outside the city center weekdays and Saturdays may be considered You must apply for approval to do roadwork and other roadrelated activities tree cutting and use of very large construction machinery ladders etc Please note that approval is needed if you plan to block the road or footpath
　　Applications to have a road closed to traffic must be completed and sent to the Department＇s Traffic Calming Committee at least a month before the scheduled date
　　Roads can be closed partially or fully depending on your requirements Partial road closures are only allowed in light traffic areas where there will be at least 1 lane for traffic with extra traffic control measures to make sure 2way traffic can continue to run for the duration of the work Any change of traffic flow will require the proposal to be treated as a full road closure For further information about a partial road closure please refer to Contacts
　　If you are organizing a parade march or other type of streetbased event approval is also required and we recommend you choose one of our 4 preferred routes Choosing an existing route reduces the amount of planning you will need to do
操作提示：句子正确选择拉选项框T句子错误选择拉选项框F
1 Closures scheduled for Sundays on minor roads outside the city center may be considered [答案]F
2 You need to get approval if you plan to block the road or footpath[答案]T
3 Roads can only be closed partially[答案]F
4 If you choose an existing route for a parade the amount of planning will be reduced[答案]T
5 Road closure applications can be sent to the Department＇s Traffic Calming Committee one week before the scheduled date[答案]F
[试题]To save money you simply need to spend less than you earn It is easy to say but why is it so difficult to do？ To answer this question you need to study the factors that keep you spending all the time
EASY ACCESS TO CREDIT
　　For most people this is the biggest reason for overspending People can easily get a credit card simply by filling out a short form in a bank or jumping on their website They can borrow money from banks to go shopping even buy cars or houses When you aren＇t physically handing someone money or a check for a purchase you will feel you are spending free money or you aren＇t spending money at all Try using cash to get your spending under control
MISUSING CREDIT CARDS
　　A credit card is an interest free shortterm loan When used as planned this can be a powerful financial tool The problem is when you begin to let the balance continue from month to month If you make a 200 purchase on your credit card and find out that at the end of the month you can＇t afford to repay the full amount this is when the high interest rates on the cards really begin to hurt you That is no way of saving money
GIVING IN TO TEMPTATION
　　We all need to enjoy life but don＇t waste your financial future for a few guilty pleasures today if they aren＇t in your budget When you know that you can＇t afford an activity don＇t give in Instead invite your friends over for a home dinner party game night or some other activities where you can still enjoy time together but without breaking your budget
SPENDING TO FEEL GOOD
　　Everyone enjoys getting something new — buying yourself something feels good There is absolutely nothing wrong with this as long as you don＇t go overboard You＇ll feel good about your purchase whether you make it with cash or by credit card but you＇ll feel even better when you don＇t have to spend the next two years trying to pay it off with 20 interest
操作提示：句子正确选择拉选项框T句子错误选择拉选项框F
1 You have to pay for the credit card loans by the end of each month[答案]T
2 Using a credit card to pay is spending free money[答案]F
3 It＇s easy to get a credit card but hard to make ends meet[答案]T
4 If you suffer from a deficit this month you simply have to pay it off by the original amount in the future[答案]F
5 Spending to feel good means keeping your spending within the budget[答案]T
[试题]We live in an age fu11 of opportunities If you are smart enough and have got ambition and keep pushing forward you can rise to the top of your chosen profession no matter where you started out
But with opportunity comes responsibility Companies today aren＇t managing their employees＇ careers Professional workers must be their own chief executive officers (CEO) It＇s up to you to strive for your place to keep yourself engaged and productive during a working life that may last around 50 years To do those things we11 you＇11 need to have a deep understanding of yourselfnot only what your strengths and weaknesses are but also how you learn how you work with others what your values are and where you can make the greatest contribution Because only when you operate from strength can you achieve true excellence
History＇s great achieversNapoléon da Vinci and Mozarthave always managed themselves But they are so unusual both in their talents and their accomplishments as to be considered rare exceptions Now most of us even those of us with modest talents will have to learn to manage ourselves We will have to learn to develop ourselves We will have to place ourselves where we can make the greatest contribution And we will have to stay mentally alert and engaged during a 50year working life which means knowing how and when to change the work we do
26 Companies today are responsible for employee＇s career[答案]F
27 It is the CEO who decides your place [答案]F
28 You need to understand your company well so that you can do things well [答案]F
29 Understanding yourself means knowing well about your strengths weaknesses your values how you learn how you do with others and so on [答案]T
30 Ordinary people cannot manage themselves well [答案]F
[试题]We live in an age full of opportunities： If you are smart enough and have got ambition and keep pushing forward you can rise to the top of your chosen profession no matter where you started out
　　But with opportunity comes responsibility Companies today aren＇t managing their employees＇ careers Professional workers must be their own chief executive officers (CEO) It＇s up to you to strive for your place to keep yourself engaged and productive during a working life that may last around 50 years To do those things well you＇ll need to have a deep understanding of yourself — not only what your strengths and weaknesses are but also how you learn how you work with others what your values are and where you can make the greatest contribution because only when you operate from strength can you achieve true excellence
　　History＇s great achievers — Napoléon da Vinci and Mozart — have always managed themselves But they are so unusual both in their talents and in their
accomplishments as to be considered rare exceptions Now most of us even those of us with modest talents will have to learn to manage ourselves We will have to learn to develop ourselves We will have to place ourselves where we can make the greatest contribution And we will have to stay mentally alert and engaged during a 50year working life which means knowing how and when to change the work we do
操作提示：句子正确选择拉选项框T句子错误选择拉选项框F
1 Companies today are responsible for employee＇s career[答案]F
2 It is the CEO who decides your place[答案]F
3 You need to understand your company well so that you can do things well [答案]F
4 Understanding yourself means knowing well about your strengths weaknesses your values how you learn how you do with others and so on[答案]T
5 Ordinary people cannot manage themselves well[答案]F
[试题]With the rapid globalization of food production and trade international issues related to food safety are likely to increase Food safety authorities all over the world have realized that food safety problems should be carried out at both national and international levels There is a pressing need for exchanging routine information on food safety issues and sharing experiences and information quickly when a food safety related event takes place
　　INFOSAN is a joint program between the World Health Organization (WHO) and the Food and Agriculture Organization of the United Nations (FAO) This global network includes 181 Member States Each has a designated INFOSAN Emergency Contact Point which manages communication between national food safety authorities
　　The network aims to：
　　？ Promote the rapid exchange of information during food safety related events
　　？ Share information on important food safety related issues of global interest
　　？ Promote partnership and cooperation between countries
　　？ Help countries strengthen their capacity to manage food safety risks
　　As part of its routine activities the INFOSAN Secretariat publishes reports in six languages and provides members with summaries and guidance on relevant food safety issues
　　INFOSAN helps exchange food safety information and experience among its members It is also a useful resource for other public health organizations which recognize INFOSAN as an organization through which findings of investigations and strategies for improving food safety may be shared
　　INFOSAN monitors possible international food safety related events in close cooperation with the WHO Alert and Response Operations program INFOSAN can work with other international organizations to provide assistance to the countries or regions with emerging food safety events of possible international concern
操作提示：句子正确选择拉选项框T句子错误选择拉选项框F
1 It is probable that there will be more and more safety related issues worldwide
[答案]T
2 Food safety authorities in each country believe that food safety problems should be solved within their country[答案]F
3 The major duty of the INFOSAN Emergency Contact Point in each FAO member state is to manage communication between national food safety authorities[答案]T
4 Public health organizations can get findings of investigations and strategies for food safety improvement from INFOSAN [答案]T
5 INFOSAN monitors possible international events concerning food safety independently[答案]F
第四题 写作题 试题答案题库
[试题]Write a letter on a suggestion regarding opening a new theme park in the city to the board of directorsbased on the following reasons：
(1)Doing market research since August(online questionnaires and more than 200 respondents)
(2)The city has a good location with a large population
(3)Our competitors plan to expand their business
(4) Needing to find out enough funds available
Dear Board of Directors


Yours Faithfully
James Wang
参考范文
Dear Board of Directors
I would like to make a suggestion regarding opening a new theme park in our city next year
Since Augus2018I have been conducting marketing research based on online questionnaires with more than 200 respondents participating There is a large demand for a new theme park as our city has a good location with a large population
BesidesI have heard that our competitors plan to expand their business here If we don＇t grasp this opportunity they will
The most important thing for us to do now is to find out whether we have enough funds available There fore we need a budget report from the Financial Department
I am looking forward to your further consideration

Yours Faithfully
James Wang
[试题]Write a reply to a complaint letter according to the information given below
投诉者： George Smith
回复者： Peter Bruce Manager
投诉原： 2018 10 日网购买 Note 10 手机 (Note 10 mobile phone) 质量问题拍 (take pictures) 收发信息 (receive or send messages)
调查结果：确实质量问题
解决方案：退货 (refund) 换部新手机 (exchange)
参考范文
Dear George Smith
Thank you for your letter of May 10 2018 concerning about the problem that occurred with the mobile phone
We wish to express our deepest regret over the unfortunate incident I appreciate your sincerity and agree that Note10 mobile phone is imperfect in terms of taking pictures or sending messages Please accept my sincere apologies
After checking with our assembly staff in the workshop it is clear that a small part of the mobile phone was not installed correctly I can assure you that this oversight will never happen again We have shipped the replacement of the new Note 10 mobile phone and we believe this will be up to the standards you have come to expect from our company


Yours Sincerely
Peter Bruce
[试题]李明身份根表容写篇英文作文介绍日程表
Write a short passage according to the information of the following timetable
Li Ming＇s Timetable from Monday to Friday
(No 3 Middle School)
Time
Activity
6 30
get up
7 00
have breakfast
7 30
go to school
8 30～12 05
have 4 classes
12 05
have lunch at school
14 00～15 40
have 2 classes
15 40～16 40
play basketball football
16 40
go home
18 00
have supper
18 30～22 00
do homework watch TV do some reading
22 00
go to bed
参考范文：
This is my timetable I study at No 3 Middle School from Monday to Friday I get up at 6 30 a m I have breakfast at 7 00 and then I go to school I don＇t like to be late Our classes begin at 8 30 a m We have four classes in the morning I often have lunch at school with my classmates
In the afternoon we have two classes Classes are over at 3 40 and I get home at 4 00 But sometimes I don＇t leave school so early because I play basketball in the playground Then I go home at 5 00 I have supper at about 6 00 After supper I do my homework I often watch TV but sometimes I like to do some reading and the story books are very interesting I usually go to bed at about 10 00 p m
[试题]秘书李芳名义John Smith写份电话留言
电时间：7月3日午10：00
出访时间：7月8日星期三
航班号：CZ3890
起飞达时间：8：5511：25
访问意图：Mr Patrick周John Smith办公室洽谈项新技术开发项目询问方时间否合适 果时间合适 请John Smith回电话
参考范文
A Telephone Message
To： John Smith
Time： 10：00 am July 3
Message： Mr Patrick of AAA Company is scheduled to visit your office on July 8 Wednesday His Flight CZ3890 takes off from Shanghai at 8 55 a m and arrives in Shenzhen at 11 25 He is expecting to discuss with you about the technical cooperation on a new project Ring back to check whether the time is suitable
From Li fang
[试题]秘书张强名义 Sam Smith 写份电话留言
电时间：4月6日午3 00
出访时间：4月11 日星期二
航班号： CZ3590
起飞／达时间： 7551025
访问意图： Mr James 千周 Sam Smith 办公室洽谈项新技术开发项目询问方时间否合适果时间合适请 Sam Smith 回电话
参考范文
A Telephone Message
To Sam Smith
Time 3 00 p m April 6
Message Mr James of AAA Company is scheduled to visit your office on April 11 Tuesday His Flight CZ3590 takes off from Shanghai at 7 55 a m and arrives in Shenzhen at 10 25 He is expecting to discuss with you about the technical cooperation on a new project Ring back to check whether the time is suitable
From Li Q1ang



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