国家开放学电理英语4网考形考务2试题答案
形考务2
第套
选择填空题（题10分5题）
题目1— Will you go on a picnic with us tomorrow
—____________________
选择项：
A Yes but I＇ll have English classes
B Sorry I have an appointment with Dr Brown
C I＇m afraid I have no idea
题目2— If you can＇t say what you＇ve come to say at the meeting what＇s the point
—____________________but I think you might need to change your approach somewhat
选择项：
A I am not sure
B I can see that
C I know that
题目3Every time I tried to say something he would ______ to something else
选择项：
A move off
B move on
C move over
题目4Effective leaders distill complex thoughts and strategies into simple memorable terms __________ colleagues and customers can grasp and act upon
选择项：
A when
B that
C who
题目5When the message finally reached the Command Center it __________ mutated to become —Send three and fourpence we＇re going to a dance
选择项：
A was
B had
C have
题目6
二完型填空（50分）
操作提示：通拉选项框选择正确词汇
What We Have Here A Failure to Communicate
It is the weirdest thing There are more ways than ever to communicate with people yet it sometimes seems like it is more difficult to connect — and stay connected with anyone
Should you shoot off an email Tap out a text Post a private message on Facebook Write on their Facebook wall Skype poke ping or conjure them up on a digital tin can phone
And once you reach someone you wonder Is he paying attention How do you know Even with the technoease of countless communication devices conversations can still be troublesome Questions are asked and answered out of order Instructions and directions go halfread Meetings are botched Feelings are hurt
第二套
选择填空题（题10分5题）
题目1—How can you explain the latest situation
—____________________I know it is all my fault
选择项：
A Sorry
B Excuse me
C I＇m afraid
题目2—How did your meeting go yesterday
— ____________________actually it was really frustrating
选择项：
A Not so good
B Very good
C Nothing special
题目3In today＇s environment __________ people are often burned out it＇s important for employees to have a personal connection with you and the work you believe in
选择项：
A where
B when
C while
题目4What you need to do is to keep things short and sweet just the ______
选择项：
A questions
B topics
C highlights
题目5He＇s left now but productivity hasn＇t ______that much
选择项：
A carried on
B caught up
C picked up
题目6二阅读理解：根文章容完成选择题（50分）
Communication Failure
The meaning of communication goes a lot deeper than people often think Communication is about conceiving sending receiving and interpreting messages as well as confirming reception of these messages A failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrous There is a famous story of a British Army Commander who sent the message Send reinforcements we＇re going to advance back to his Command Center through a long chain of subordinates When the message finally reached the Command Center it had mutated to become Send three and fourpence we＇re going to a dance The reinforcements never arrived
You can demonstrate this same principle albeit on a less dramatic scale by trying to play Chinese Whispers with more than 20 people It is highly unlikely the same message you started with will be the one you end with
In a business there are three main types of communication failure Each has its own indicative signs
•The first type is known as allocative failure This occurs when a firm is not gathering enough intelligence about its market or (most often) the information is not reaching the right points The firm will not be allocating resources in step with the shifts in demand If demand is rising but the firm is suffering from allocative communication failure then stocks will fall and there will be understaffing If the inverse happens there will be a surplus of stocks and overstaffing
•The second type is executive failure where communication to trigger specific eventsactions is either late lacking or in error The symptoms of this are a general loss of direction in the company or departments a loss of coordination and an increase in complaints from customers as things happen late or not at all
•The final type is human failure This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication This leads to alienated staff an increase in staff turnover an increase in absenteeism and general frustration among staff Creativity especially that which takes place across departmental boundaries is likely to suffer hugely as team synergy slips
操作提示：通题目拉选项框选择正确答案
1Confirming reception of the sent messages means
A the messages are sent to right receivers
B the messages are correctly understood
C the messages are correctly understood by right receivers
2 In the famous British Army Commander story which step probably did NOT go wrong in the communication chain
A Conceiving
B Sending
C Receiving
2What is Chinese whispers
A Who whispers in Chinese
B A game to pass message around in a whisper
C Chinese people who don＇t normally talk very loudly
3Allocative failure does NOT happen when
A the right information goes to the right place
B a company gathers false information
C the correct information is not received by the right department or person
5 According to the passage which of the following cases does NOT belong to human failure回答
A Decreasing creativity across departments
B Inadequate communication between departments
C Increasing customer complaints
第三套
选择填空题（题10分5题）
题目1— If you can＇t say what you＇ve come to say at the meeting what＇s the point
—____________________but I think you might need to change your approach somewhat
选择项：
A I am not sure
B I can see that
C I know that
题目2—How did your meeting go yesterday
— ____________________actually it was really frustrating
选择项：
A Not so good
B Very good
C Nothing special
题目3If demand is rising but the firm __________ from communication failure then stocks will fall and there will be understaffing
选择项：
A has been suffering
B is going to suffer
C is suffering
题目4Every time I tried to say something he would ______ to something else
选择项：
A move off
B move on
C move over
题目5In today＇s environment __________ people are often burned out it＇s important for employees to have a personal connection with you and the work you believe in
选择项：
A where
B when
C while
题目6
二阅读理解：根文章容判断正误（50分）
Habits of Highly Effective Communicators
It＇s no secret that good leaders are also good communicators Indeed communication and leadership are inextricably tied How can you galvanize inspire or guide others if you don＇t communicate in a clear credible and authentic way Here are 5 essential communication practices of effective leaders
1 Mind the saydo gap Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication and it must be congruent with what you say If your actions don＇t align with your words you are storing up trouble for the future
2 Make the complex simple Effective leaders distill complex thoughts and strategies into simple memorable terms that colleagues and customers can grasp and act upon The most important thing is to clarify what you want to say look out for technical jargon and avoid business speak which add complexity Say what you mean in as few words as possible
3 Find your own voice Use language that＇s distinctly your own let your values come through in your communication Correct use of language and grammar are important of course but don＇t become overly fixated on eloquence for eloquence＇s sake concentrate on being distinct and real People want real people respect real people follow real
4 Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about Don＇t hide behind a computer and only interact with people electronically – see them face to face and voice to voice and interact with them in a real substantial way In today＇s environment where people are often burned out it＇s important for employees to have a personal connection with you and the work you believe in Show the people that work for you that you＇re engaged and that you care about them and their work
5 Listen with your eyes as well as your ears Effective communication is a twoway process and good leaders know how to ask good questions and then listen with both their eyes and their ears Because you are in a position of authority others may be reluctant to express their real opinions to you directly You won＇t always get direct feedback so you need to also be able to read between the lines and look for the nonverbal cues
操作提示：正确选T错误选F
1 Communication and leadership don＇t always go hand in hand(F)
2 The saydo gap happens when people misunderstand their leader＇s intention(F)
3 Using technical jargon makes a leader convincing(F)
4 Communicating sincerely is always the best(T)
5 Observation is as important as communication when you want to know what people really think(T)
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形考务2
第套
选择填空题（题10分5题）
题目1— Will you go on a picnic with us tomorrow
—____________________
选择项：
A Yes but I＇ll have English classes
B Sorry I have an appointment with Dr Brown
C I＇m afraid I have no idea
题目2— If you can＇t say what you＇ve come to say at the meeting what＇s the point
—____________________but I think you might need to change your approach somewhat
选择项：
A I am not sure
B I can see that
C I know that
题目3Every time I tried to say something he would ______ to something else
选择项：
A move off
B move on
C move over
题目4Effective leaders distill complex thoughts and strategies into simple memorable terms __________ colleagues and customers can grasp and act upon
选择项：
A when
B that
C who
题目5When the message finally reached the Command Center it __________ mutated to become —Send three and fourpence we＇re going to a dance
选择项：
A was
B had
C have
题目6
二完型填空（50分）
操作提示：通拉选项框选择正确词汇
What We Have Here A Failure to Communicate
It is the weirdest thing There are more ways than ever to communicate with people yet it sometimes seems like it is more difficult to connect — and stay connected with anyone
Should you shoot off an email Tap out a text Post a private message on Facebook Write on their Facebook wall Skype poke ping or conjure them up on a digital tin can phone
And once you reach someone you wonder Is he paying attention How do you know Even with the technoease of countless communication devices conversations can still be troublesome Questions are asked and answered out of order Instructions and directions go halfread Meetings are botched Feelings are hurt
第二套
选择填空题（题10分5题）
题目1—How can you explain the latest situation
—____________________I know it is all my fault
选择项：
A Sorry
B Excuse me
C I＇m afraid
题目2—How did your meeting go yesterday
— ____________________actually it was really frustrating
选择项：
A Not so good
B Very good
C Nothing special
题目3In today＇s environment __________ people are often burned out it＇s important for employees to have a personal connection with you and the work you believe in
选择项：
A where
B when
C while
题目4What you need to do is to keep things short and sweet just the ______
选择项：
A questions
B topics
C highlights
题目5He＇s left now but productivity hasn＇t ______that much
选择项：
A carried on
B caught up
C picked up
题目6二阅读理解：根文章容完成选择题（50分）
Communication Failure
The meaning of communication goes a lot deeper than people often think Communication is about conceiving sending receiving and interpreting messages as well as confirming reception of these messages A failure at any point in this chain can result in ineffective communication
Ineffective communication can be disastrous There is a famous story of a British Army Commander who sent the message Send reinforcements we＇re going to advance back to his Command Center through a long chain of subordinates When the message finally reached the Command Center it had mutated to become Send three and fourpence we＇re going to a dance The reinforcements never arrived
You can demonstrate this same principle albeit on a less dramatic scale by trying to play Chinese Whispers with more than 20 people It is highly unlikely the same message you started with will be the one you end with
In a business there are three main types of communication failure Each has its own indicative signs
•The first type is known as allocative failure This occurs when a firm is not gathering enough intelligence about its market or (most often) the information is not reaching the right points The firm will not be allocating resources in step with the shifts in demand If demand is rising but the firm is suffering from allocative communication failure then stocks will fall and there will be understaffing If the inverse happens there will be a surplus of stocks and overstaffing
•The second type is executive failure where communication to trigger specific eventsactions is either late lacking or in error The symptoms of this are a general loss of direction in the company or departments a loss of coordination and an increase in complaints from customers as things happen late or not at all
•The final type is human failure This occurs when the general culture of a business or the relationships between particular individuals or departments do not foster effective communication This leads to alienated staff an increase in staff turnover an increase in absenteeism and general frustration among staff Creativity especially that which takes place across departmental boundaries is likely to suffer hugely as team synergy slips
操作提示：通题目拉选项框选择正确答案
1Confirming reception of the sent messages means
A the messages are sent to right receivers
B the messages are correctly understood
C the messages are correctly understood by right receivers
2 In the famous British Army Commander story which step probably did NOT go wrong in the communication chain
A Conceiving
B Sending
C Receiving
2What is Chinese whispers
A Who whispers in Chinese
B A game to pass message around in a whisper
C Chinese people who don＇t normally talk very loudly
3Allocative failure does NOT happen when
A the right information goes to the right place
B a company gathers false information
C the correct information is not received by the right department or person
5 According to the passage which of the following cases does NOT belong to human failure回答
A Decreasing creativity across departments
B Inadequate communication between departments
C Increasing customer complaints
第三套
选择填空题（题10分5题）
题目1— If you can＇t say what you＇ve come to say at the meeting what＇s the point
—____________________but I think you might need to change your approach somewhat
选择项：
A I am not sure
B I can see that
C I know that
题目2—How did your meeting go yesterday
— ____________________actually it was really frustrating
选择项：
A Not so good
B Very good
C Nothing special
题目3If demand is rising but the firm __________ from communication failure then stocks will fall and there will be understaffing
选择项：
A has been suffering
B is going to suffer
C is suffering
题目4Every time I tried to say something he would ______ to something else
选择项：
A move off
B move on
C move over
题目5In today＇s environment __________ people are often burned out it＇s important for employees to have a personal connection with you and the work you believe in
选择项：
A where
B when
C while
题目6
二阅读理解：根文章容判断正误（50分）
Habits of Highly Effective Communicators
It＇s no secret that good leaders are also good communicators Indeed communication and leadership are inextricably tied How can you galvanize inspire or guide others if you don＇t communicate in a clear credible and authentic way Here are 5 essential communication practices of effective leaders
1 Mind the saydo gap Trust is the bedrock of effective leadership – your behavior is your single greatest mode of communication and it must be congruent with what you say If your actions don＇t align with your words you are storing up trouble for the future
2 Make the complex simple Effective leaders distill complex thoughts and strategies into simple memorable terms that colleagues and customers can grasp and act upon The most important thing is to clarify what you want to say look out for technical jargon and avoid business speak which add complexity Say what you mean in as few words as possible
3 Find your own voice Use language that＇s distinctly your own let your values come through in your communication Correct use of language and grammar are important of course but don＇t become overly fixated on eloquence for eloquence＇s sake concentrate on being distinct and real People want real people respect real people follow real
4 Be visible Visibility is about letting your key stakeholders get a feel for who you are and what you care about Don＇t hide behind a computer and only interact with people electronically – see them face to face and voice to voice and interact with them in a real substantial way In today＇s environment where people are often burned out it＇s important for employees to have a personal connection with you and the work you believe in Show the people that work for you that you＇re engaged and that you care about them and their work
5 Listen with your eyes as well as your ears Effective communication is a twoway process and good leaders know how to ask good questions and then listen with both their eyes and their ears Because you are in a position of authority others may be reluctant to express their real opinions to you directly You won＇t always get direct feedback so you need to also be able to read between the lines and look for the nonverbal cues
操作提示：正确选T错误选F
1 Communication and leadership don＇t always go hand in hand(F)
2 The saydo gap happens when people misunderstand their leader＇s intention(F)
3 Using technical jargon makes a leader convincing(F)
4 Communicating sincerely is always the best(T)
5 Observation is as important as communication when you want to know what people really think(T)
文档香网(httpswwwxiangdangnet)户传
《香当网》用户分享的内容，不代表《香当网》观点或立场，请自行判断内容的真实性和可靠性！
该内容是文档的文本内容，更好的格式请下载文档
